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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parking Eye charge


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Hi Guys

 

It has been a while since I've been on here as you all helped sort some of my debts a couple of years ago :-)

 

This week I have received a parking charge notice from parking eye for being parked 2 hours 20 mins and the max time was 2 hours which i genuinely didn't realise. It is a shopping centre and I had made a purchase in one of the shops as well as had a look round several others and stopped for a Costa coffee! Anyway, after checking your forum I was about to send a letter of appeal but have noticed one of the threads says to just ignore much the same as DC's so now I'm not sure which I should do??

 

Could anyone advise please??

 

Many thanks

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Hi Guys

 

It has been a while since I've been on here as you all helped sort some of my debts a couple of years ago :-)

 

This week I have received a parking charge notice from parking eye for being parked 2 hours 20 mins and the max time was 2 hours which i genuinely didn't realise. It is a shopping centre and I had made a purchase in one of the shops as well as had a look round several others and stopped for a Costa coffee! Anyway, after checking your forum I was about to send a letter of appeal but have noticed one of the threads says to just ignore much the same as DC's so now I'm not sure which I should do??

 

Could anyone advise please??

 

Many thanks

 

How would your letter of appeal been worded?

 

And which one thread are you referring to about ignoring?

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Hi Armadillo,

 

Have read the template letter which is on several of the parking eye threads ( basically saying the notice doesnt comply with section 4 of the protection of freedom act etc etc....... but then another thread said just to ignore all letters??

 

Which thread are you referring to that says ignore all letters from Parking Eye please?

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Pfob an old thread

 

Dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Correct. Ignoring was the most effective (and easiest) course of action before October 2012 when the Protection of Freedoms Act (POFA) came into force.

 

Now they can pursue the keeper if they can't identify the driver (although there's still several hoops that they have to jump through). This is why we now recommend replying.

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Just to let every one know the Lancashire Base direct telephone number to parking Eye is 01772 450970 - all other numbers are redirected to their automated payment system The contact is Lauren, who appears to be the only person who answers the phone the other number 01772 885800 has been disconnected -

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Why would you phone them at all?

 

"Had an accident at work that wasn't your fault?" lol.gif

Please note that my posts are my opinion only and should not be taken as any kind of legal advice.
In fact, they're probably just waffling and can be quite safely and completely ignored as you wish.

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