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    • I have just read the smaller print on their signs. It says that you can pay at the end of your parking session. given that you have ten minutes grace period the 35 seconds could easily have been taken up with walking back to your car, switching on the engine and then driving out. Even in my younger days when I used to regularly exceed speed limits, I doubt I could have done that in 35 seconds even when I  had a TR5.
    • Makers of insect-based animal feed hope to be able to compete with soybeans on price.View the full article
    • Thank you for posting up the results from the sar. The PCN is not compliant with the Protection of Freedoms Act 2012 Schedule 4. Under Section 9 [2][a] they are supposed to specify the parking time. the photographs show your car in motion both entering and leaving the car park thus not parking. If you have to do a Witness Statement later should they finally take you to Court you will have to continue to state that even though you stayed there for several hours in a small car park and the difference between the ANPR times and the actual parking period may only be a matter of a few minutes  nevertheless the CEL have failed to comply with the Act by failing to specify the parking period. However it looks as if your appeal revealed you were the driver the deficient PCN will not help you as the driver. I suspect that it may have been an appeal from the pub that meant that CEL offered you partly a way out  by allowing you to claim you had made an error in registering your vehicle reg. number . This enabled them to reduce the charge to £20 despite them acknowledging that you hadn't registered at all. We have not seen the signs in the car park yet so we do not what is said on them and all the signs say the same thing. It would be unusual for a pub to have  a Permit Holders Only sign which may discourage casual motorists from stopping there. But if that is the sign then as it prohibits any one who doesn't have a permit, then it cannot form a contract with motorists though it may depend on how the signs are worded.
    • Defence and Counterclaim Claim number XXX Claimant Civil Enforcement Limited Defendant XXXXXXXXXXXXX   How much of the claim do you dispute? I dispute the full amount claimed as shown on the claim form.   Do you dispute this claim because you have already paid it? No, for other reasons.   Defence 1. The Defendant is the recorded keeper of XXXXXXX  2. It is denied that the Defendant entered into a contract with the Claimant. 3. As held by the Upper Tax Tribunal in Vehicle Control Services Limited v HMRC [2012] UKUT 129 (TCC), any contract requires offer and acceptance. The Claimant was simply contracted by the landowner to provide car-park management services and is not capable of entering into a contract with the Defendant on its own account, as the car park is owned by and the terms of entry set by the landowner. Accordingly, it is denied that the Claimant has authority to bring this claim. 4. In any case it is denied that the Defendant broke the terms of a contract with the Claimant. 5. The Claimant is attempting double recovery by adding an additional sum not included in the original offer. 6. In a further abuse of the legal process the Claimant is claiming £50 legal representative's costs, even though they have no legal representative. 7. The Particulars of Claim is denied in its entirety. It is denied that the Claimant is entitled to the relief claimed or any relief at all. Signed I am the Defendant - I believe that the facts stated in this form are true XXXXXXXXXXX 01/05/2024   Defendant's date of birth XXXXXXXXXX   Address to which notices about this claim can be sent to you  
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’.  Choose ‘Create sign in details’ to register for the first time.  You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID.  You should make a note of your memorable word, or password as these are not included in the email.<<**IMPORTANT**  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .get a CPR 31:14 request running to the solicitors https://www.consumeractiongroup.co.uk/forum/showthread.php?486334-CPR-31.14-Request-to-use-on-receipt-of-a-PPC-(-Private-Land-Parking-Court-Claim type your name ONLY no need to sign anything .you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have received a hand delivered letter from Excel Civil Enforcement regarding a Non domestic rates arrears from two years ago of £1665.73 including £235 for delivery of the letter. I am living in a kind friends house and dont own anything here. Excel are threatening to apply for a Taking Control of Goods warrant to use 'reasonable force to enter the property'. I called them to explain nothing is mine but they wouldnt acknowledge this at all. I did initially write to the council offering them a small amount every month but they refused my offer. I am not working and cant offer them much but I am extremely worried they will break into my friends house and take their goods. Is this likely? If I move from here I will be homeless.

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I have received a hand delivered letter from Excel Civil Enforcement regarding a Non domestic rates arrears from two years ago of £1665.73 including £235 for delivery of the letter.

 

I am living in a kind friends house and dont own anything here. Excel are threatening to apply for a Taking Control of Goods warrant to use 'reasonable force to enter the property'.

 

I called them to explain nothing is mine but they wouldnt acknowledge this at all. I did initially write to the council offering them a small amount every month but they refused my offer. I am not working and cant offer them much but I am extremely worried they will break into my friends house and take their goods. Is this likely? If I move from here I will be homeless.

 

Firstly, the fee of £235 is not for delivering the letter. Before a personal visit is made you should have received a Notice of Enforcement. This letter is the first stage and is referred to as the 'Compliance stage' and a fee of £75 will be included. The letter will invite you to make a payment proposal (or pay the debt in full). If there is no response, then the enforcement company will pass the debt to an individual bailiff for the purpose of attending at the property and 'taking control of your goods'. At the time of the attendance, the fee of £235 is applied.

 

What you need to do is to email Excel and outline your circumstances (make sure that you include the part about the property not being yours etc). If you are on benefits....provide evidence. It may well be that Excel will then consider that the debt is unlikely to be recovered by them and they may well return the account back to the council. Bailiffs fees will then be removed.

 

I would suggest that you send a text message to the bailiff to advise him (in brief) of your circumstances and informing him that you will be emailing his company today. Without knowing a bit more about your financial position it is not possible to advise you what (if any) payment proposal you should make.

 

PS: Please do not worry yourself about the threat of applying to the court for a warrant.

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I have written to the council and the bailiffs as suggested and had no reply but I have today received another notice together with a list of three cars seen on the drive, non of which is mine, and enforcement details quoting section 28 of the taking of goods regulations. Can they take vehicles that are not in my name? The debt is for a different property. The form they have sent me has a ticked box action taken, entered premises . This is entirely untrue, unless the driveway is deemed 'premises'?

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The driveway is considered premises.

 

The new regulations are clear in that a bailiff may only 'take control' of goods belonging to the debtor. I would strongly suggest that you send a text message and email to the bailiff immediately to advise him that you are disappointed to have not received a response to a letter sent to their company and that furthermore, a visit has been made to your property today when details of three vehicle were included on a statutory form but wish to bring to the bailiffs attention that none of these vehicles actually belong to you.

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Thank you, I have emailed them and sent a text message as suggested. They say I have 72 hours before they enforce their notice. Is it likely they will despite my email? Can they sieze my car without a new form stating the details? I am so worried it's making me ill. I have never owed money before, and this problem was my business partners' error.

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