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    • Today , after a lotof years i recieved a letter from this lot. Very friendly, "Were writing to remind you that we havent had any contact from you in a while".  The velvet fist, followed by  a veiled threat to get their preferred debt collectors involved. Yep dead right. In 1992/3 I took out a Student load under duress from DHSS. uP TO 2000 I hadsucessfully gotten deferment on low income. But rarther thansign on as unemployed,I decided to be self employed. I applied and they asked for all sorts of documents. I obliged and then correspondance ceased from them, circa 2001. To date  I have had no correspondance from Student Loans. I was made  redundant in 2009 and  reached 65 in 2012 , at which age the loan should have been cancelled. Now ,today, 12 years on retirement and 11 ( at least years after last contact) I get a letter with veiled threats. Do I , as I smell a scam a) ignore it and hope that Erudio will think that this phishing attempt has failed or b) respond with a statute barred letter or c) remind them of legal terms that loan should be cancelled 12 years ago or d) combination of b) +c)      
    • But I'm not mixing and matching. Sure, when researching I do check multiple avenues, but when speaking, I will open a single post. The Fb post was made in March, it is now June, time has passed, and when the suggestion was made, no further information was given on how I should progress beyond "send a letter", which has meant that I've needed to start another stream - this one, but only after taking the time to research first.
    • hes not turning you away he is simply saying that you should stick to one channel of advice. he is perfectly happy with that channel being this forum, and he will help you   all he is saying, and I agree, is that you should stick to one help channel, not mix and match 3/4
    • As long as we are clear . Do the reading and post your letter of claim in draft form as requested and we can go from there.    
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Enforcement agent says Blindness and deafness not vulnerable


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I have complained to HCE group and sent a copy of a Doctors letter confirming my health problems. I also asked for confirmation they had received it. They have-by recorded mail and email. I got no reply

 

If you have no objections I have asked a site team member to contact you for further details as your case needs to be brought to the attention of the Director of HCE immediately and that can be arranged for you.

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Thanks I really do need to go I have an appointment at 2. Can I respond over the weekend please? i am overwhelmed at the amount of goodwill and help here thank you

Respond as an when you can, there is usually someone around most of the time, even night owls and early birds.

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Oh dear, have had to be out this afternoon but am very interested in helping to sort this out. Of course under the new Regulations even those Agents working on behalf of Authorised HCEOs also have to Certificated and should be listed on the Bailiff Register or as making an application - I assume you have his name, have you been able to check this? I would also be making a complaint direct to the High Court Enforcement Officers Association, their Complaints Officer is Mr Chris Badger complaints@hceoa.org.uk , complaints may also be made in writing to them and addressed to:

The Chairman

High Court Enforcement Officers Association

50 Broadway

London

SW1H 0RG

 

Incidentally the Chairman is Mr Martin Leyshon, martin.leyshon@hceoa.org.uk , who also happens to be Group Director at HCE Group.

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@ PT "Incidentally the Chairman is Mr Martin Leyshon, martin.leyshon@hceoa.org. uk , who also happens to be Group Director at HCE Group."

 

Ouch he won't be happy about one of his subbies ignoring prima facie evidence of vulnerability.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

Have we helped you ...?         Please Donate button to the Consumer Action Group

If you want advice on your thread please PM me a link to your thread

The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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@ PT "Incidentally the Chairman is Mr Martin Leyshon, martin.leyshon@hceoa.org. uk , who also happens to be Group Director at HCE Group."

 

Ouch he won't be happy about one of his subbies ignoring prima facie evidence of vulnerability.

 

I know Martin Leyshon and I would expect him to take this incident very seriously indeed.

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I know Martin Leyshon and I would expect him to take this incident very seriously indeed.

 

Let's hope so. There is too much that goes on where the Authorised HCEO's just think all is rosy in the garden. Probably time they tagged along a bit more to see the reality of what happens. Are HCE Group using BWV systems, and if not this is proof of why they should be.

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Northampton yes. My wigfe phoned and asked how they could get a judgement without us putting our side of bthings. she gotb some guff about paperwork they sent us. we did not get whatever it was then 2 days after phone call matey showed up. A friend suggested getting it back into court locally and trying to get instalments worked out. I spoke to the school they are not interested and referred me to their solicitors who took the line they can only act on instruction. I they can see a big pay day from this

Hi, you mention your wife but is this debt in joint names or just yours?

 

I assume that whilst you may be registered blind it is not total blindness and your visual inoa is not that severe?

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