Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Falsely Imprisoned & Harassed by Workplace Security


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3411 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

My advice based on my experience:

 

First of all stick a sar in as a matter of urgency to get the cctv footage and, if recorded, the radio communication made by the security.

Secondly, as you haven't done anything wrong by using the second lane, write a complaint to the security manager and advise your own manager that you're doing so.

Be aware that she's got a witness, her colleague who most likely will back up her exaggerated story (she will probably say that you swore at her repeatedly).

Thirdly, do not admit for whatever reason of calling her stupid.

As said she will probably say that you were swearing like a sailor and if you admit of calling her stupid, they will probably think that you're downsizing your story.

 

In my experience in these cases is best to go on the attack rather than wait to be stood down and investigated.

 

If you submit a grievance against the security lady, because of the gigantic amount of paperwork, they will possibly drop everything and put this matter at rest (with your and her agreement).

 

Most importantly you need the cctv evidence showing that she signalled you to come forward (hoping they're clear enough).

Link to post
Share on other sites

  • Replies 51
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

As said, she will take this further and will exaggerate your actions.

My advice after seeing many great workers being falsely accused and disciplined:

Send a sar tomorrow via registered mail and, if available in your company privacy office, email as well.

Then, as soon as you walk in Monday, get your manager and make a formal complaint, even better, write the complaint and send it via email to your boss and her boss.

You can do what others said and rest on your laurels, but if you think about it, she'll have a witness on her side, you won't.

The cctv footage is the only way to back your story up.

In my experience, when you are accused of something and go on the attack, everyone backs off.

  • Confused 1
Link to post
Share on other sites

Thanks I will start the ball rolling. Regarding witnesses, the other guard was not within earshot, he was in the office by the time me and the young lady spoke, so if she says she has a witness, CCTV will blow her out of the water. I'll keep that one up my sleeve. Is there any reason why they can refuse to hand me the footage or do they have to comply with that? They cannot use the 'business sensitive' trick on me can they?

No, they will have to disclose it and pixel out number plates and other people face.

Get your sar in tomorrow and be specific about time and location.

The fact that the other security guy was not within earshot is irrelevant because most likely he will swear he was two feet away from her and you.

Just let them dig their own grave and once you have the cctv footage you can push them in.

Don't believe any manager who tells you that everything is sorted.

I have an open thread about my friend being falsely accused and she made the mistake of letting her manager sorting it out; she's now become the target of every manager.

Don't let them think you're weak or they'll crush you.

This is based on my personal experience, some people get away by keeping their head down and accepting the false allegations.

Link to post
Share on other sites

It's a good idea to ask your manager for the cctv footage, but be aware that most companies keep the recording for a limited time (14 days/ 30days).

So if your manager says that everything is ok, ask him for a written confirmation, just in case in a few weeks they call you for a complaint from security and you have nothing to back you up

Link to post
Share on other sites

Sorry to say "I told you", but I told you.

Sar them immediately before they overwrite the cctv evidence.

I would also ask your manager to obtain cctv in case with the 40 days time limit on a sar they play a number on you and dispose of the footage.

Put your version in writing and avoid mentioning any swearing, calling her silly or anything else and also don't mention that you moved the car forward as this could not be established by cctv footage hopefully.

Did you see her complaint?

What sort of lies she put in there?

Is the other security backing her up?

Link to post
Share on other sites

Yes, they want a statement from you so they can then show you the cctv footage and point out any inconsistency(which will happen unless you have a photographic memory) so to prove that you're lying.

Get ahead of their game and get the cctv footage.

Tell them that you have not done anything wrong and don't get drowned into too much details.

Start a grievance against the security girl by simply stating that she didn't follow procedures to indicate you to stop and then stood in front of your vehicle preventing you to leave.

Add that she threatened you by saying that you would be sacked because you didn't join the half hour commercial queue.

This way I think they will choose the easy option to refresh you and her on procedures and forget about it.

Most importantly do not answer any questions unless you see her statement and take a copy so you can address all points thoroughly.

Do not believe any manager who tells you that you don't need to do anything.

As anticipated they're after you for something silly just because that woman must have made up a lot of serious allegations.

Be careful

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3411 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...