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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PCN from PPC 'JAS Parking Solutions'

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Hi all


I'm aware this has been talked about a lot here but just need some confirmation.


I got a PCN on Saturday (6th December) in the Staples/Maplin car park in Leicester.

Didn't see any signs telling me about rules etc but they were probably there.


The reasons for my PCN states reasons '1' and '6': 1 - "Unauthorised Parking" and

6 - "Did not use Car Park Providers Premises and went elsewhere at the time of issue of the parking charge notice"


I did actually go into Maplins and have a receipt to prove it. the time of my receipt says 13:06

but the PCN was issued at 14:30 so I guess I must have parked too long.


Am I right in thinking that the reason that says

"Did not use Car Park Providers Premises and went elsewhere at the time of issue of the parking charge notice"

is actually invalid since I did actually use the store and can prove so?



There is an option '7' that says: "USED Car Park Providers Premises and went elsewhere at the time of issue of the parking charge notice",

which would have been accurate but this isn't the reason they gave



... invalidating the ticket.. right?


Do I have decent grounds for appeal?



Should I just wait for the NTK like is often advised on these forums?


Thanks :)

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yes await the ntk



they can make all the silly rules they like



its still a speculative invoice




please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Their tickets are neither valid nor invalid to begin with, it's just an invitation for you to cough up some money to their Xmas fund.


There is an existing case precedent which states that they can't try and bill you if you go somewhere else, so don't worry too much about that for now.


As said, wait for the NTK to arrive in the post. Keep the ticket somewhere safe in case we need to refer back to it later on.

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JAS do this all to often. Whilst you are waiting for the NTK (must arrive between 29-56 days after the event or it is invalid) write to the Head Office of Staples and Maplins complaining about the improper issuing of these tickets and ask them why they continue to allow this company to try and defraud their customers. say that you have been made aware of the said dodgy practices by a number of other customers and their intervention would be appreciated before the bad publicity damages theri reputation.

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  • 1 month later...

Ok so I now have my Notice to Keeper.. Now what?


It's quite comedy too. It's very badly laid out, it almost looks like a Year 7 Word Processing exam piece - 'Word Art' has definitely been used somewhere!


It's from a company rather aptly called 'Parking Debt Collectors'. Excuse me while I wet my pants in fear.

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