pip journey

[actonjon]

hi cliam form sent nov 12 2013 dwp got it atos got it 5 dec 2013 no news at all m p has witten one month ago she still not heard anything back from them either is this a record

[SabreSheep]

Is this a totally fresh claim or converting from DLA?

[SabreSheep]

Did you initially apply via a paper claim or was your initial claim done over the phone.

 

Or have you completed the second part of the application which is the more detailed claim form?

 

Unfortunatly there is no "time limit" for PIP claims to be dealt with. However you may want to make a FORMAL complaint to the DWP and the face to face consultant provider.

 

Making a formal complaint.

 

-Contact the manager at the office dealing with your claim telling them what happened, how it has affected you and what you want to happen to put things right. They should resolve the issue over the phone or deal with your complaint within 15 working days.

 

-If you are not satisfied with their response you should be asked if you want your complaint to be sent to the Director General of Operations for DWP who will aim to deal with your complaints within 15 working days.

 

-If that does not satisfy you, the next stage is to ask the Independent Case Examiner, PO BOX 209, Bootle, L20 7WA

Tell number 0845 606 0777

They can look through your case if it relates to maladministration. They cannot look at disputes as a result of legislation and instead in those instances you should use normal appeals and reconsideration process. (But atm this last bit does not apply as you have not even had a decision yet)

 

Failing the above, if the case is still about maladministration you can write to your local MP and have it referred to the local government ombudsmen

 

 

FYI Maladministration does include "Unreasonable Delay"

 

You might want to research as part of your claim asking for "Interest for delay" on any payments due and also Consolatory payments. You might be able to claim a spacial payment to help cover losses or expenses due to maladministration buit you will need to show proof of those.

 

Hope that helps

[actonjon]

new claim cross with mp as she only emailed them want paper

[marcus6]

I have been waiting 36 weeks now! its going to take time, as there is a big back log. i'm about to phone them i'll let you know how i get on.

[marcus6]

well i just got of the phone to them, they told me they are starting to send letters out to the one's that have been waiting a long time, and that i/we should get a letter soon......... How true this is!........ just have to wait and see what comes.

[id6052]

hi cliam form sent nov 12 2013 dwp got it atos got it 5 dec 2013 no news at all m p has witten one month ago she still not heard anything back from them either is this a record

 

my claim took 13 months, so you have a bit to go before you break that record

[actonjon]

hi all just some info about what to expect from atos assisment excuse my spelling

 

i have m h and osterarthritis ibs and seizures on 11 meds plus control med

well my appt was for 1.30 got their at 1.15 1.40 no sign of calling me by the way i had a m h lady with me from mind she ask why delay next i was called young nurse was very polite she said sorry that she had a load of notes to read etc the lady gave her new letters from my consultant as when i filled the form ibs and seizures was not on there i am waiting 9 months for this anyway back to the assisment she ask me about my mobilty and mh how it affcted my life how did i sleep how did i cook did i look after my meds did i need help dressing she had my form on computor she went from page to page as to what i written down on the form then she ask me to sit or lie on the couch she had it low so i ask her to raise it didnt hand me my stick i had to ask her for it little things like this trip u up then had to squeese her hand then she ask me to repeat 3 words which i did then which i found strange she ask me to subtract 7 from 100 down all the way confused by now i coulnt that was it she took us back to the front reception photo copied my lastest letters from drs then said good bye thats it if you to ask me anymore questions please do

[actonjon]

bump i thought i might have helped

[Surfer01]

It has been read and it was helpful.

[Guest]

thanks for this its helpful to know the drill etc........let us know the end result please. I hope its in your favour.

[actonjon]

thanks all just to add they seem so nice etc it is to drop ur guard be carefull ie not handing my stick to me it fell on the floor if i had picked it up which i could have not she would have noticed that when i was waiting on the return cab the 2 girls on the front desk kept a watch as well the lady that came with me noticed this go through ur form that u filled and dont be bullied like what she said to me , but can do ur shopping and cooking cant you smiling at me be strong will let u know when i get it or not she said it might take a one month to hear

if i wanted phone the dwp after that if u want to claim ur transport u have to phone them before you go the will ask why u need a taxi etc when i had my assiment she knew that i was claiming expences as ask why come by taxi be carefull but tell the truth god bless

[actonjon]

well claimed in nov 2013 got a f2f atos on july 7thafter getting mp help phoned dwp yesterday30th july they had the report on the 10 th july should hear in 3 weeks from the date report recieved to day got a letter to say got all reports and will contact me shortly the letter was dated 23 rd july its taken a week to get to me when can i expect a letter now i surpose a month b4 i call gain any ideas ps live in the london area

[honeybee13]

Hello there. I've merged a couple of your threads to keep the story together. Please keep to this one.

 

HB

[actonjon]

ta honeybee13