Response to PCN Challenge sent by email and not received - Can someone clarify please?

[Anonguy]

Hi all,

 

received a PCN on my vehicle for parking on a single yellow line.

 

Used the local authority website to challenge and

 

was told that a response would be received within 10 working days.

 

Nothing was forthcoming, and

 

the next thing was a Notice to Owner being delivered by post, stating that the full amount was now due (£70, rather than the £35).

 

I spoke to the council and told them that I did not receive a response to the initial challenge.

 

They stated that it had been sent by email and resent by email, the copy.

 

My question is this;

does a response by email constitute proof of posting?

 

What I mean is,

how can I be sure that they sent the initial email as it did not appear in my inbox or Junk,

however, the second email did.

 

Also, they sent the Notice to Owner by post rather than email.

 

Id there some kid of challenge I have here to pay the original reduced amount (£35) rather than the full £70?

 

I am not now disputing the original PCN, rather I am challenging the fact I did not receive the response to my challenge,

and therefore did not have an opportunity to pay the reduced amount once their decision had been reached.

 

Apologies for the rather protracted post; but hopefuly someone can advise?

 

Many Thanks,

AG

[Jamberson]

I am guessing they can prove that they sent the original email, and I know that when it comes to postal documents, that's all they need to do - they aren't required to prove that you received them.

 

The best thing to do would be to respond to the Notice to Owner explaining what happened and ask if they will reinstate the discount. More often than not, they will. If they refuse, I'm not sure there's much you can do except ask for evidence that they did indeed send the reply to your appeal.