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    • Resume payments with the debt collectors? You say not to pay dca though do you not? 
    • yes they mostly would be enforceable, but that wasnt the point. even if they get a CCJ the very worst they could have done is get a restriction k which is useless to them. doesnt hurt anything. the CCJ would remain on file for 6yrs yes, but then gone same as a DN. the rest k charge does not show at all. and even so, the idea was to get your debts issued a default notice ASAP, them RESUME payments.. the advise is NOT conflicting, just you don't read things properly or understand.  oh well. dx
    • This is the dilemma I had then and still have it. The bit that stopped me was the post 2015 comments about them being enforceable now in most instances which I feel hasn’t been answered unless I am missing something. the bonus I guess is not all credit agreements now will be chasing me so less people chasing me down so to speak. this is the problem as there is conflicting messaging out there it is hard to plan a strategic way forward 
    • In 2017 my wife was given PIP and I finally, officially, became her carer. In 2019 she was reviewed and we were told it would be done by phone to make it easier for her as she has mobility issues and anxiety. The review was very simple, Has anything changed? No, ok, we'll stay as you are then. In 2022 a second review, this time by phone again but with an awkward given at the end for 5 years. Today, we got a new review letter (I know wait lists are bad, but I dont think the wait will take til 2027 for a decision). We're a bit confused because it's a letter, not a phone call as before. The form is just questions that ask "has anything changed" Now, since 2017, nothing has changed except we had our home adapted via disability grant. This was noted in the phone calls. So we should really write that nothing has changed in the last 2 years. The adaptations have been mentioned in both previous phone reviews, but not in writing so I guess we should bring it up. But we feel that they want us to explain everything as if it were a new claim again... And are worried if we miss something in the original claim or the phone calls she will risk losing part of the award (a 2 point swing could be really bad) It does just say "has anything changed?" But in dealing with ESA prior to getting PIP, answering the question asked "has your condition worsened or improved" at a review process with a simple "no, I'm still the same" somehow led to ESA ending and needing appeal. So just want a bit of guidance. How much detail is needed? Is minimal ok? Or should we be blunt with the fact nothing has changed, and bullet point the things she struggles with in each section?   I know the obvious thing is to just explain it all,but over 10 years the sheer amount of times the poor woman has had ESA or PIP stopped/refused just because something was missed out in their report, or they felt it meant a new claim should be made, or that they judged her healthy because we missed a tiny thing in our forms. During COVID it finally seemed like it was all just going to be smooth, especially with the phone reviews and the 5 year reward, but here we are. We just want to make sure we have the least chance to trip ourselves up, but making sure we have what is expected if you get me? I wish I still had a copy of the forms from 2017, because I could just verbatim copy them and add in about the adaptation, but (ironically) we lost our photocopies we kept of them when the house was being adapted
    • might of been better to have got them all defaulted 2yrs ago as we carefully explained before then you'd already be 1/3rd there and your current issue would not be one.    
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Vodafone Mis-sold 4G Contract


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Hi there,

 

I am looking for some advice as in November 2013, we went into the Vodafone store, as I had two phone contracts (mine and hubby's) and one iPad contract under one account which were due for renewal.

 

At the time we felt pressured into getting a 4G contract with the promise that 4G was being rolled out to our area very soon.

 

We have been into the local stores on a number of occasions since, asking when it is likely to be rolled out and each time are told that there is no set date yet but it is likely to be soon.

 

After beginning to get fed up of waiting we decided to Google it and discovered that it is not planned soon and in-fact won’t be rolled out until 2015, by which time the current contract would have ended.

 

Had we known that 4G wouldn’t be available until our next contract date, we would have waited and so I rang 191 to see if we could reduce the contract back to a 3G plan until our renewal date. I was put on hold while the operator spoke to “migrations” who said that it is only possible within 7 days of the contract start date and therefore it is too late.

 

Apparently, you can upgrade your contract from 3G to 4G but not downgrade!

 

I am not happy at all for having to pay for a service that we are not getting. Obviously, had I known within the 7 days that we would never get 4G coverage during our contract term I would have downgraded within this period but we were promised it was “coming soon”.

 

Does anyone think I may get anywhere asking for the contract to be reduced and if I take it further would they consider backdating it since I was quite clearly mis-led?

 

I know asking for it to be back dated may be a long shot but at the bare minimum, surely they could reduce the contract now as they are fully aware that it wouldn't be rolled out to our area yet - right??

 

I appreciate any help at all in this.

 

Claire :)

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hi claire

welcome aboard

 

can you follow this

 

and we'll get you sorted.

 

We here at CAg have a very successful VodaFone Rep operating here

.

We advise you to follow this method to alert them to your thread:

.

To get this looked into further could we please ask you to email

.

https://help.vodafone.co.uk/system/selfservice.controller?CMD=ESCALATION_REQUEST&PARTITION_ID=1&CONFIGURATION=1000&COUNTRY=us&LANGUAGE=en

.

with the details quoting the code WRT135 - CAG Forum in the subject line

.

Once sent you'll receive an automated reply with a reference number.

.

To ensure that it reaches Lee could you update the thread with this

and He'll get back to them as soon as he can?

.

CAG.

Edited by Conniff
typo

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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did you get a ref number back please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Yes, Conniff, I didn't expect a response but actually missed a call from Lee today so he is calling me tomorrow - can't believe they make them work Sundays and bank holidays! Poor sod!

 

Sorry DX, I completely missed the bit about the reference! It's #6998313 - I think that's the right number!

 

Thank you so much for your help so far, fingers crossed Lee will be able to sort this for us tomorrow.

 

Regards,

 

Claire

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