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hi all need some advice to help a friend out,


my friend made a claim for a refund ppi from hfc in 2012.


this claim was accepted and he was offered £1200

but due a break up of marriage and serious health issues he never returned acceptance form,


I am trying to help him get back on his feet both physically and financially,


would he need to start his claim again or is it a lost cause now .

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No - it's not a lost cause. Try to pick up the process from where it left off and see what they say. Of course, they will probably try to be dismissive and to place obstacles. Keep on coming back here.


Make sure that the offer is correct. Redo the calculations and make sure that they aren't short-changing you

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