Reclaim GE Money

[wicket]

Hi

We've had a second mortgage with GE Money which has now come to the end of it's term.

 

However - we've struggled to keep up with the payments - gone into arrears and then caught up. We've had in the past councillor visits which we didnt ask for (and were a waste of time as they are not true counsellors) - had some legal threats which we've recovered from.

 

Now though, although the loan is at it's end the fees they've added on and interest etc now means we owe them about £5k on an original £15k loan over 10 years. which we are paying back at £200 per month.

 

For each month we were in arrears they charged us £40. Plus interest so if we took 2-3 months to recover it soon added up.

 

Now we are in a difficult position and face another 2 years of repayments.

 

1. Can I reclaim/get them to write off the fees charged

2. reclaim/get them to write off the additional interest.

 

How do I go about this?

 

What is the legal position of them pursuing a claim against us for the current outstanding balance? Can we simply refuse to pay? Especially as we have fulfilled the payments on the original loan.

 

We also have another loan with them which has about 2 years to go and our main mortgage with halifax with about 5 years to go - both have had fees imposed.

 

Any help appreciated as this is a major drain on us

 

Thanks

[i hate bailiffs]

Do yo have all the statements showing charges?

If not time to send a subject access request to get all the data they have on you over past 6 years

[caro]

There isn't a 6 year limit on SARs. Ask for everything from when you first got a loan from them.

[wicket]

Brill

 

I've just prepared a letter for statements. I've dug out some going back to 2011 as a start but I dont have them all.

 

Looking at what I have got there are entries for:

 

Admin fee: £40

Additional Interest: various amounts over £25

Direct Debit Recall: £25

Additional Interest SI: various amounts around £10

Debt counselling: between £50 and £90

 

I've started adding the admin fees to the spreadsheet.

 

What charges can I consider to claim back? Are all of these valid?

 

Thanks for prompt responses.

[caro]

Did you agree to the debt counselling. Assuming that you didn't I'd say that you can claim all of that plus interest on it all.

[wicket]

Hi

No we didn't they sent him round as we were trying to sort out a catch up plan.

 

Any thoughts on whether I can make a claim against the 'additional interest' charges?

[caro]

I don't see why not.

[dx100uk]

Brill

 

I've just prepared a letter for statements. I've dug out some going back to 2011 as a start but I dont have them all.

 

Looking at what I have got there are entries for:

 

Admin fee: £40 - yes

Additional Interest: various amounts over £25

Direct Debit Recall: £25 - yes

Additional Interest SI: various amounts around £10

Debt counselling: between £50 and £90 - yes

 

I've started adding the admin fees to the spreadsheet.

 

What charges can I consider to claim back? Are all of these valid?

 

Thanks for prompt responses.

 

the ones in red

 

use the CISHEET

 

and THEIR int rate in cell D15

 

dx

[wicket]

That's great - thank you