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Thinking about new account with TSB

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Hello and Welcome Julie8,


I have started a new thread for you, I don't think your account will be closed with an outstanding overdraft, what's the history of this account.






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Hi thanks for your reply!!! Yes they are closing the account with 60 days notice a call out the blue from customer services saying as I'm not happy with there services ( complaints over last couple months which were absolutely needed for shocking things) they were closing account! I've been a loyal customer for 20 years no problems with account etc but I secretly think its because I'm heavily into my overdraft and I'm not depositing as much money in anymore as I'm on maternity leave and struggling a bit! Any advice? I'm really worried but have opened my new account arranged my wages child tax direct debits etc but what are they going to say about overdraft repayment she said when account closed in 60 days collections would call to arrange repayment!! Yes like have a spare 2000 pounds I have been paying around 60 pounds per month for overdraft and that would be all I could manage! Adviser was a very cheeky person think she was on one as I was not taking any nonsense from her!! Any help I'm grateful

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You should let them know of your change of financial circumstances and enter into a repayment arrangement. As them to cease adding any further interest and charges.

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Thanks for advice I will do this as soon as account closed. Is it likely that they will accept a payment arrangement and freeze charges is this something that they do regularly. Not clued up at all and stressed :(

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