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    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Friend worried about being evicted


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Hi everyone a friend of mine who has recently split from partner and is living in 4 bedroom house is worried about being evicted.Her housing benefit is sorted and everything but she has received a letter from landlord (midland heart) and she's worried they may won't to evict her because has is too big just for her

 

She is willing to pay bedroom tax from some savings so can landlord still evict her?shes been there for over 20 years and doesn't want to move

 

Thank you

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Her Partner has spoken to landlord and landlord said if her partner wants to have a flat then they will evict her from get house because it's too big for just her

 

I have not heard of this happening, especially if there are no arrears. I suggest she speak to midland heart herself. I think perhaps her ex may be mistaken.

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She's in no arrears,she rang midland heart earlier but the person who she needed to talk to wasn't available so lady on the phone said she would check but couldn't find any messages on screen about my account

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Hi phil76

 

Could you please clarify whether the Tenancy Agreement for the property is in Joint Names, Ex Partners Name Only or in Her Name Only this is important?

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Hi everyone a friend of mine who has recently split from partner and is living in 4 bedroom house is worried about being evicted.Her housing benefit is sorted and everything but she has received a letter from landlord (midland heart) and she's worried they may won't to evict her because has is too big just for her

 

She is willing to pay bedroom tax from some savings so can landlord still evict her?shes been there for over 20 years and doesn't want to move

 

Thank you

 

 

 

Can I ask when did the tenancy 1st start,the date and do you know what type of tenancy it is ?

 

The date the tenancy 1st started is very important to see which act of parliament the tenancy is governed by ?

 

as she been there over 20 years.

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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She's in no arrears,she rang midland heart earlier but the person who she needed to talk to wasn't available so lady on the phone said she would check but couldn't find any messages on screen about my account

 

I wonder if someone's been telling porkies.

 

Others can advise better but something doesn't sound right.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi phil76

 

Could you please clarify whether the Tenancy Agreement for the property is in Joint Names, Ex Partners Name Only or in Her Name Only this is important?

 

It was in joint names until recently (from 11 Feb I think)now it's just in her name

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Can I ask when did the tenancy 1st start,the date and do you know what type of tenancy it is ?

 

The date the tenancy 1st started is very important to see which act of parliament the tenancy is governed by ?

 

as she been there over 20 years.

 

In just her name it's been from 11th feb

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In just her name it's been from 11th feb

 

If she been there over 20 years,

 

When did she 1st move in, what year ?

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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1992

 

Then she more than likely has a Assured tenancy, the HA cannot evict here unless she gets into rent arrears or her tenancy has been demoted .

 

She is under No obligations at all to sign a new tenancy agreement that would sign away her existing rights .

 

If you saying she signed a TA 11th February this year,I would get her to take it to some where like CAB or a local law centre to get the TA checked out making sure HA have not pulled a fast one !

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Then she more than likely has a Assured tenancy, the HA cannot evict here unless she gets into rent arrears or her tenancy has been demoted .

 

She is under No obligations at all to sign a new tenancy agreement that would sign away her of her existing rights .

 

If you saying she signed a TA 11th February this year,I would get her to take it to some where like CAB or a local law centre to get the TA checked out making sure HA have not pulled a fast one !

 

She hasn't actually signed anything just done it over the phone.Thank you so much for your help she's really worried at the moment

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She hasn't actually signed anything just done it over the phone.Thank you so much for your help she's really worried at the moment

 

Someone should go with her on Monday, so HA don't try to trick her or tell her she must do this and sign that .

 

If they do try to get her to sign anything say where going to take it to CAB or local law centre to be checked out 1st...

 

Keep CAG posted ...

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Someone should go with her on Monday, so HA don't try to trick her or tell her she must do this and sign that .

 

If they do try to get her to sign anything say where going to take it to CAB or local law centre to be checked out 1st...

 

Keep CAG posted ...

 

Thank you so much for your help

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Something else you need to check with the Tenancy Agreement you have had for some yrs, is there any clause on it about Under Occupation?

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Something else you need to check with the Tenancy Agreement you have had for some yrs, is there any clause on it about Under Occupation?

 

I doubt it very much that would hold up on a Assured tenancy if the HA ever went to court to get a possession order, yes on newer tenancy maybe but this tenancy is over 20 years old .....

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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Friend went to the appointment today and they said same thing that if her partner doesn't move back in then they will take house off her because it's too big for one person,she doesn't want to lose house!!

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Friend went to the appointment today and they said same thing that if her partner doesn't move back in then they will take house off her because it's too big for one person,she doesn't want to lose house!!

 

They can't just get here go to go/move out ....

 

There is a Legal process to follow....

 

A valid notice to quit would have to be issued 1st and done so correctly

 

The case would go to local county court and HA would present there case "grounds for possession" and Tenant would be able to challenging the case via a solicitor...

 

Even if a judge grants a possession order tenant only has to move if bailiffs are appointed,All this can be a long legal process....

 

I cant see what "grounds for possession" HA could use !

 

Is there a way she can check if it's assured tenancy?

 

Well the fact she moved in in 1992, can you ask friend to find original tenancy agreement or rent books...

 

If this does go to court tenant will need to get a solicitor or help from a local law centre ...

Please use the quote system, So everyone will know what your referring too, thank you ...

 

 

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