Jump to content


  • Tweets

  • Posts

    • Right... Misuse of Facility is a Cat 6 and is considered the worst out of all of the CIFAS Categories for CIFAS Markers.  However lets see what happens when MCB come back to you. Make sure you refer it to the CEO.    IF YOU DONT HAVE A VALID REASON FOR THE ISSUE WITH PAYMENTS ETC - Then the marker will stay.   
    • That "oh dear" doesn't sound good  
    • Oh dear.. Misuse of facility...  Cat 6... No wonder everything is being nuked from high orbit... More in a bit.. 
    • Thank you fkofilee First question: what do I do if Monzo close my account? I need an account but no one will touch me with this marker against me. Is there anywhere/any other option that I have if Monzo close my account? MCB is My Community Bank?  Yes What Category of Marker do you have? This is what it says on the Cifas SAR: Application date: 07 December 2023 Date recorded: 09 April 2024 Expiry date: 09 April 2030 Cifas Case Identifier: 15435315 Product relating to the application, proposal, account or facility: Personal Loan – Unsecured Facility: Granted Case type: Misuse of facility Reason(s) for filing: Evasion of payment Financial Loss Value of Loss: £5000.00 When did you raise the complaint? Last night via email Do you have Correspondence / Audit Trails of communications showing that you were in severe financial strain due to an event AFTER you took the loan? I can prove that I had to buy a new washing machine, I have my pay slips showing the emergency tax code and a letter from the tax office after I had spoken with them to get it corrected and of course I can get a copy of my vet bill. And all of this was in the first 2-3 months of 2024.  I panicked. Stupid I know and as you say, I have learned the hard way and I am not in any way denying anything that I have done wrong, but it just feels a bit unfair.  It is what it is I guess and if I have to have it on me forever then so be it. I am just so worried about the bank situation 😕    
    • If it is MCB    National Fraud Database Members | Preventing Fraud Losses | Cifas WWW.CIFAS.ORG.UK A range of organisations use the National Fraud Database to share data on confirmed fraud cases, preventing over £1 billion in fraud losses every year.   They are on the register  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

CAP1 and British Gas refusing to remove defaults after fraud - i have the crime ref number


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3503 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Don't know what happened to the format of that letter????

 

 

Working on Cap 1 this evening.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

  • 5 months later...

Just a quick update, British Gas have finally removed their negative stain from my credit file.

I am left with waiting for CAPITAL ONE! to pull their finger out. They still have another collection company hassling me even thou I have told them about all my comms with Capital one. I will update further once i finally get rid of this capital one stain on my credit file. Its got to be easier than this!

Link to post
Share on other sites

Maybe a issue of claim forms threat or a ICO complaint will kick them up the backside. If they dont then deal with it in a suitable time frame, eg 7 days, then you complain to the ICO/issue a claim.

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

Just a quick update, British Gas have finally removed their negative stain from my credit file.

I am left with waiting for CAPITAL ONE! to pull their finger out. They still have another collection company hassling me even thou I have told them about all my comms with Capital one. I will update further once i finally get rid of this capital one stain on my credit file. Its got to be easier than this!

Which company has joined the fray now?

The ICO is unlikely to have a view on this, until all avenues are exhausted.

 

 

Refresh my old memory how far have you got with Capone, perhaps we can force their hand.

 

 

Richard Fairbank is the UK CEO perhaps he should be "filled in" on this scenario.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

I thought you had advised writing to C1 ceo when u advised writing to the BG CEO

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

I thought you had advised writing to C1 ceo when u advised writing to the BG CEO

And?

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

  • 3 weeks later...

I wonder if you can help further i want to write an email/letter to cap1 CEO and make a formal complaint. i want to write something specific but need a little help with the wording,

 

I would like to include the following;

 

I sent them money for a subject access request last year! they have not replied.

Their bailiff company is writing to me

i have already told them this is not my debt i.e. it was part of identity theft and every other negative stain on my credit file has been removed months ago now, only theirs remains.

I did not reside at the address that the default was issued to

i want the default removed immediately as i was never in receipt of it

I wish them to comply to my subject access request.

i have an fraud ref number and have reported this, they know this and are still ignoring me

I had a letter from them asking explaining that my signature does not match the one they have on file, when clearly it is not going to is it! its not my signature.

 

Sorry to be blunt but its getting me down now as i need to move and with this last only default on my credit file its really beginning to have a massive negative effect on my life.

 

 

Any help is so desperately needed and welcome. Please

 

Thanks thus far.

Link to post
Share on other sites

I wonder if you can help further i want to write an email/letter to cap1 CEO and make a formal complaint. i want to write something specific but need a little help with the wording,

 

I would like to include the following;

 

I sent them money for a subject access request last year! they have not replied.

 

 

 

Their bailiff company is writing to me

i have already told them this is not my debt i.e. it was part of identity theft and every other negative stain on my credit file has been removed months ago now, only theirs remains.

I did not reside at the address that the default was issued to

i want the default removed immediately as i was never in receipt of it

I wish them to comply to my subject access request.

i have an fraud ref number and have reported this, they know this and are still ignoring me

I had a letter from them asking explaining that my signature does not match the one they have on file, when clearly it is not going to is it! its not my signature.

 

Sorry to be blunt but its getting me down now as i need to move and with this last only default on my credit file its really beginning to have a massive negative effect on my life.

 

 

Any help is so desperately needed and welcome. Please

 

Thanks thus far.

 

 

 

OK .

 

 

Formal Complaint:

 

 

Ref: us their ref numbers:

 

 

Re: Alleged Debts/ Failure to Comply with Subject Access Request:

 

 

For the Personal Attention of Richard Fairbanks.

 

 

Dear Mr Fairbanks,

 

 

I write in regard to an alleged debt arising fro a fraudulently acquired Capital 1 account I have communicated the fact this this account is not mine.

I am not now nor ever have been a customer of Capital One Bank Europe Ltd.

 

 

On xx.xx xxxx a sent Capital One Bank a Subject Access request under the Data Protection Act 1998 to date Capital One have not complied with this request.

 

 

I require Capital One to rectify this with in 7 working days of the date hereon the statutory time scale of 40 days to comply is long past.

 

 

This fraudulent account has caused me considerable difficulty as Capital One has placed a defaulted account entry on my credit reference files for a debt that is not mine.

 

 

I now require Capital One to remove all data relating to this fraudulent account from all credit reference agencies to which it has been reported and to confirm in writing that it has done so.

 

 

I have provided Capital One with a "fraud number" regarding this matter which has been totally ignored, as have other communications.

 

 

It should be noted that all other companies with whom fraudulent account were opened have removed all defamatory incorrect data from my credit files only Capital One has ignored this situation.

 

 

Finally I seek financial redress from Capital One Bank for the embarrassment, distress, wasted time and cost of attempting to resolve this matter.

 

 

I believe that financial redress in the sum of £2000.00 is reasonable redress for matter. I would also require an explicit written apology from yourself regarding the disgraceful conduct of Capital One Bank.

 

 

Send by signed for post, check delivery date:

A Formal Complaint allows 56 days for investigation and response, failing a satisfactory response leaves you open to complaining to FOS.

 

 

Add to/amend the above to to suit.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

one point...

 

 

they are not bailiffs!!

 

 

never confuse a powerless dca with a bailiff!!

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I got a reply from Capital One....... I am not very optimistic.

 

 

Dear Mr Peake,

 

Thank you for your email sent to Rich Fairbank.

I am a manager within the Executive Office and I am now looking into your complaint.

I will email you again within seven working days. In the meantime, should you require anything from me, please do not hesitate to contact me directly.

Kind regards

Rachel Groves

The Executive Office

Link to post
Share on other sites

I got a reply from Capital One....... I am not very optimistic.

 

 

Dear Mr Peake,

 

Thank you for your email sent to Rich Fairbank.

 

I am a manager within the Executive Office and I am now looking into your complaint.

 

I will email you again within seven working days. In the meantime, should you require anything from me, please do not hesitate to contact me directly.

 

Kind regards

 

Rachel Groves

The Executive Office

 

 

As always it pays to go straight to the top.

I don't think you need to be pessimistic!

 

Lets hope resolution is nigh!!

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Hope this now kicks there butt into shape

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

  • 2 weeks later...

Hi Guys

 

Just an update.

 

 

I still have not received a tangible reply or resolution from capital one.

 

 

The mark remains on my file,

 

 

I have neither received another email and most certainly no letter from the executives office.

 

 

See below their last reply..

. they said they would reply in 7 days but they have not. Its well overdue.

 

 

What is there left to write to them?

anything?

i think it surely must be time to enforce the issue somewhere else.

 

 

They clearly are going to continue to ignore me and most certainly this stain on my file is causing me no end of distress now.

 

 

I cannot do anything,

 

 

i need to move forward....

 

this is their last reply.

...which i receive on the 15th September 2014 explaining i would get a reply within 7 days..

... i have had no such reply....

 

 

Dear Mr ,,,,,,

Thank you for your email sent to Rich Fairbank.

 

I am a manager within the Executive Office and I am now looking into your complaint.

 

I will email you again within seven working days.

 

 

In the meantime, should you require anything from me, please do not hesitate to contact me directly.

 

Kind regards

 

Rachel Groves

The Executive Office

Link to post
Share on other sites

Hi Guys

 

Just an update.

 

 

I still have not received a tangible reply or resolution from capital one.

 

 

The mark remains on my file,

 

 

I have neither received another email and most certainly no letter from the executives office.

 

 

See below their last reply..

. they said they would reply in 7 days but they have not. Its well overdue.

 

 

What is there left to write to them?

anything?

i think it surely must be time to enforce the issue somewhere else.

 

 

They clearly are going to continue to ignore me and most certainly this stain on my file is causing me no end of distress now.

 

 

I cannot do anything,

 

 

i need to move forward....

 

this is their last reply.

...which i receive on the 15th September 2014 explaining i would get a reply within 7 days..

... i have had no such reply....

 

 

Dear Mr ,,,,,,

Thank you for your email sent to Rich Fairbank.

 

I am a manager within the Executive Office and I am now looking into your complaint.

 

I will email you again within seven working days.

 

 

In the meantime, should you require anything from me, please do not hesitate to contact me directly.

 

Kind regards

 

Rachel Groves

The Executive Office

 

 

 

That reply clearly says 7 Working Days.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

Link to post
Share on other sites

Time to kick butt. Send the lady a email/letter saying get a move on, or words to that effect. Give them 7 calendar days then go to the ICO

OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...