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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sub contracting issue


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Hello everyone ,

I am in need of some advice please .

October last year a roofer asked me if I would work with him to finish a job which I did . I was working there in all weather up to Christmas . The roofer himself was hardly ever there so I almost completed the job for him until the weather got the best of me and I caught pnewmonia and was bed ridden over christmas . I estimated that there was only a few days work left , just the hip leadwork and ridge leadwork as all the slates were laid .

I have billed the roofer for my work at the beginning of Jan and again 2 weeks later after not hearing from him . Last friday I met the owner of the property to collect my tools and she said that the roofer did not return and she has since given the work to complete the job to another company ! This company has also taken my tools !!!

She is also refusing to pay the roofer because he has not come back to finish ! Where does that leave me as The roofer will not have money to pay me until he is paid himself ?

Thank you in advance for any advice

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No I have nothing in writing . The roofer asked me how much I charge per hour and we agreed the price and that was that . The owners of the property were so happy that I had come there to work because the job had been ongoing since June . I would have finished the job but for the pneumonia ! I just thought that I had some sort of legal right to the money owed as I did the work !

Thanks for the reply

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Your problems with the roofer, he needs to get the home owner to pay for the work you carried out, surely she can't just say she's not paying anything because the work was not completed. Did the roofer have any sort of written contract with her.

Any advice I give is honest and in good faith.:)

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It's not really your problem if roofer isn't being paid by customer, he still has to pay sub contractors regardless. It's up to roofer to chase customer for payment for work done, regardless of whether it was finished or not. Roofer hasn't really lost much at the moment as you did most if the work, so unless you force him to pay you, he won't bother to force customer.

 

Write to the roofer, with an amended invoice, minus the deductions, as it's his responsibility to deduct, and forward it with his monthly contractors return, to tax office. Make sure you make the deductions for tax clear on the invoice. As he's the main contractor he will know what he's supposed to do, and if he thinks you know too, he may just pay up rather than risk legal action uncovering anything. Also this way means you're above board so if you decide to take the legal route you've done everything correctly.

 

Not sure about the tools issue, homeowner must know who was working on her property, write to her and ask for their details, then write to them, asking for them back.

 

Fingers crossed for you, he could be ill himself I supose, let's hope so, rather than trying to con you.

Good luck

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  • 3 weeks later...

if all else threaten the roofer that you will be going to report him to the HMRC that may or may not help but as it stands you aint got nothing to lose as he should have been paying your CIS contributions.

 

this is also the main reason i dont like to sub contract to anyone and if i do payment up front.

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