Mackenzie hall chasing my ex's barclays debt - said they were from Barclays!!

[confusedconsumer30]

Hi,

I received a call to my house phone today and

 

the lady asked if my husband was in and I said hah I'm not married,

she said ok is your partner in?

I said sorry you must be mistaken I don't have a partner either,

she said ok we are trying to contact Nathan, it's Barclays Bank .

 

This person is my ex,

he lives at another address ,

I provided them with his mobile number.

 

I called him stating what the call was about,

he rang Barclays and there's no record of a call made to him

or a reason why,

now he has two missed calls on his mobile from Mckenzie hall.

 

How do I deal with this?

 

Surely it's wrong to ring someone else's house phone trying to find another person

and state they are from a bank !?

 

Any help would be appreciated thanks

[silverfox1961]

Hi,

This is something that does happen and unless you recorded the call, not much you can do. They will deny saying this.

 

As it is, you have given them your ex's number. Hopefully they won't ring you again

[Coughdrop]

Also, they only said they were trying to contact Nathan. If they gave no surname, even if the call had been recorded, they could argue they hadn't given out personal data.

[confusedconsumer30]

Ok thanks for the replies. What do I say if they call again ?

I'm not home often, I have a answer machine and no messages were left but I checked my call history function and I have a lot of calls from 0300 and lots from local dial code numbers I don't recognise. The call I answered said ' out of area' .

[renegadeimp]

You dont say anything. Just tell them to bugger off and put the phone down. Dont even bother getting into any conversation. If they overtalk you or say ANYTHING, just say " in writing only please" then put the phone down.

[slick132]

Hi Hunter,

 

It would be far more likely it was a DCA and you should simply have refused to talk to them.

 

Now that you've already passed on his mobile number, he'll have to deal with this issue as he sees fit.

 

There's nothing more you can or should do IMHO.

 

[confusedconsumer30]

Hi Hunter,

 

It would be far more likely it was a DCA and you should simply have refused to talk to them.

 

Now that you've already passed on his mobile number, he'll have to deal with this issue as he sees fit.

 

There's nothing more you can or should do IMHO.

 

 

I haven't had any dealings with debt collectors unfortunately.

They rang again today on a 0300 , I answered it and they hung up straight away. Weird :/

[slick132]

Hi Hunter,

 

If you don't recognise the number calling you, ignore it if you can.

 

Or, answer and tell the caller you are keeping a log of all their incoming calls, recording them, and reporting them to the ICO as they have no reason or permission to call you.

 

[Coughdrop]

You should keep a log of the calls if the volume of them is distressing and might constitute harassment.