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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sorry if I missed this but it goes without saying

1) Never pay by DD or card

2) Pay by S/O or bank transfer

3) tell them you will comminicate in writing

4) If you have a smart phone block their numbers

5)NEVER talk on the phone unless you are in control (rare occasions)

6) If they refuse then head a formal complaint and if needed esca;ate to CAB and Fos

Any opinion I give is from personal experience .

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Sleepy. Been up dor 36 hours

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Not happening again, ill tell you that much.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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here is an update......this morning i have received an email from Payday Express which included their bank details....they have not actually said that they have agreed a payment plan. so again I have said that i will set up the standing order and for the amount that i said....i have also asked them to confirm the interest and charges have been frozen. so will see what happens...

 

for those that need them, here are their bank details.

Barclays Bank

Account Name: Express Finance

Account No: 30066850

Sort Code: 20-24-61

 

they have said that all payments need to have a reference ..surname and account number

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Well B*gger me backwards .

 

A result. If I were you I would work out how many payments you need to make and set the S/O for that amount, just in case your forget to stop it

Any opinion I give is from personal experience .

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Well it has been confirmed, i have just received the payment dates, each date tells me that they have accepted my offer and working out the payment dates along with the amount, there is no interest to add.

now with me making payments, can they add a default with the CRAs

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I have checked my files as well as two of my CRA files and I have no PDE default. No guarantee for you though I am afarid.

 

It is always great to have other peoples experiences so people can reference them as everyone's circumstances are different

Any opinion I give is from personal experience .

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