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Refused car insurance for claim that never happened


boojieben
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Hi everyone! I'm desperate for some help and advice!

I have just been refused car insurance because apparently I had an accident 2 years ago and received a £9000 payout. This never happened and I have not made a single claim in the 10 years I have been driving. The company I'm trying to get insured with can't tell me any details about the claim - they say I'll need to speak to the company that insured me at the time.

I have absolutely no idea who this is - I change every year! Can anybody give me some advise on who I can contact regarding this?

The odd thing is that I had no issues getting car insurance last year.

 

Cheers.

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Who was your insurance with last year? They would be able to confirm you no claims.

 

I cancelled the last policy half way though - I was without a car for a while. I've been a named driver for the last couple of years so haven't been building up any no claims to refer back to.

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The CUE ( Claims Underwriting Exchange) holds details of most companies claims, but I am not sure how you would access the claims information, apart from a Data Protection Subject Access request.

 

http://www.insurancedatabases.co.uk/default.aspx

 

The MIB may also be able to confirm which Insurers you were with at the time of the accident.

 

http://www.mib.org.uk/Motor+Insurance+Database/en/default.htm

 

If you arranged Insurance through a comparison site at the time, they may be able to advise you which Insurers you went with.

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