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    • Hi   Sorry I probably wasn't clear enough. He had lived in the flat until December 2022 with Dementia by this time it was unsafe for him to have capacity to live on his own and he had to move into a nursing home. We had left it too late to apply for power of attorney so approached a solicitor in March last year for Deputyship. We were still in the process of dealing with it by May 2024. He passed away a few weeks ago and the solicitor was contacted to halt the application and we will just pay the fees of what work he has done up until now. My wife was the named person on her dads bank account but we didn't have the ability to alter any direct debits hence the reasons for applying for Deputyship as we were having problems trying to stop some payments coming out of his account Eon being another difficult company. We kept his flat on from December 2022 - August 2023. it was at this point I contacted Sancutary housing to inform them he was no longer living in the flat, it had been cleared out and was ready for a new tenant and that he had Dementia and had moved into a nursing home December 2022 and explained the reasons why we kept it on. As the named person to speak on his behalf I asked them what proof they needed in order to give notice on the flat e.g proof of dementia and proof that he was living in a nursing home and anything else they wanted. The lady in the upstairs flat and some of the other residence in the street had asked about him and we had told them he had moved into a nursing home. The lady in the upstairs flat wanted his flat for medical reasons so asked us once we had given notice could be let her know and she'll ask them if she can have it. We explained the difficulties and it was left at that but I did tell her I would let her know once notice was given. I contacted the company by email a number of times and also telephone conversations and nobody followed it up and it wasn't till the end of February this year that the housing manager for the area wrote to our home address to ask about him that he had been to the flat a couple of times and nobody answered and he had asked some of the residence in the street and they hadn't seen him for sometime. There was an email address on the letter so I contacted him and copied in the last 2 emails I sent Sanctuary regarding me wanting to give notice on the flat for at least 9 months explaining that it went ignored as well as telephone calls. I also stated I wanted to have his rent payments returned from the date I wanted to give notice which was from August 2023 as the bank wouldn't let us stop the DD without POT or deputyship explaining we were in the process of Deputyship. He gave some excuse about not having POT to cancel on his behalf and spoke to someone in HR and said he would contact the nursing home to confirm he was there with Dementia and if it all checks out we can give notice on the flat which came to an end on the 22 March 2024. There was not mention of back payments for the rent already paid or the fact I had asked to give notice in August 2023. Despite someone living in the flat from 1st April they continue to take DD payments for the flat and have taken another 2 payments of £501. another concerning thing despite Eon not allowing us to cancel the DD to his account the lady upstairs informed Eon that she was moving into the flat February 2024 and Eon refunding the account to his bank and said in an email sorry you are leaving us and canceled his account. Something they wouldn't let us do but a stranger. She also changed her bank account to his address despite the fact notice hadn't been given on the flat yet. So we need to find out how much information Sanctuary actually had for her to tell her power company she was moving into the flat in February despite the housing manager only just getting in contact to find out where he was. So a complaint is going into Eon and Sanctuary and we are going to take advice and ask the bank to charge back the rent. My wife hasn't taken the death certificate to the bank yet to inform them of his passing.  
    • Yes, I believe the Starbucks was closed at the time the car was parked there 
    • hi lolerz many thanks for your reply and help. My 2 months has passed i was waiting until the court proceedings started. As i went through this process not that long ago, i shall look back at my old thread for how to respond. Ill get the docs scanned soon thanks.    
    • Dave, You're probably thinking along the same lines as me. The NTK says "The reason for issuing the charge notice is: Parking longer than allowed" From memory, I think one of their stupid rules is that if 'Bucks is closed, you're not allowed to park at all.
    • Yes, Nick is spot on. Also, can you remember if Starbucks was closed when you were there?  I ask as I'm trying to work out what MET reckon you did wrong.
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Private parking court summons!


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Hi,

my local post office car park has a private firm filming cars entering and leaving and the time limit to stay is 30 minutes.

 

I have a small business and regularly visit twice in a day.

 

Back in March i went twice in one day and

 

a few weeks later received a letter with 2 images of me entering and leaving the car park and claiming I'd stayed for 6 hours

when actually the image was of me entering on my 1st visit and leaving on my 2nd.

 

I wrote back to say this was the case and asked them to review their footage as I'd been twice

and I was told that they had and that I'd still outstayed the limit (which I hadn't).

 

I went through the appeals channels and

 

yesterday received a court notice to say I was being chased for money.

 

It also stated that their solicitor had written to me requesting payment but I never received that letter.

 

Although the amount they're asking for is about £250 (which I can't really afford)

I partly feel that I should pay it to save hassle

but on the other hand I'm really angry that I'm completely innocent

and am being bullied into paying money for something I haven't done.

 

I don't have any proof of being at home in between visits on the day in question

so I really don't know where to go from here

 

- can anybody help?

 

Many thanks...

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They are a very "tame" company who don't usually take people to court. I am sure somebody will be along soon to help you with a good, sound defence. Are you sure they are proper (stamped) court papers and not just a letter threatening to take you to court?

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Hi (and welcome)

 

I think that once you acknowledge service (which you should do) and FULLY defend(which you will do) they may just back down.

 

As it's the weekend, advice may be limited

 

Can you post up word for word what the Particulars of Claim are (minus identifying detail and reference numbers)

 

Are Premier Park the claimant or the Landowner (if not PP)

 

I don't believe PP can issue claims on their own behalf if they don't own the land in question.

 

Please read as much as you can on other ANPR companies (parking Eye being the main one)

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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Hi, thank you.

 

Premier Park are the claimants but not the landowners. The particulars are as follows:

 

1) The claimant's claim is for the sum of £156.90 being 150.00 for monies due for breach of contract by the Defendant in respect of which a breach of contract notice has been issued by the Claimant to the Defendant (as referred to below) and the sum of £6.90 interest.

 

2) On (DATE) at (TIME) the Defendants vehicle (the Vehicle) was parked at (LOCATION) which is private land the Claimant manages. The Vehicles registration is XXXXXX. The Vehicle is a (MAKE OF CAR) and Vehicle is registered to the Defendant. The Defendant entered into a contract with the Claimant when they entered the premises and parked their Vehicle on the Claimant's property that they manage.

 

3) A breach of contract notice numbered (NUMBER) was issued by the Claimant to the Defendant on (DATE) in respect of the Vehicle in breach of the following terms and condition(s):

 

Condition 25, Exceeded maximum stay period.

 

The terms and conditions are prominently displayed on the premises the Claimant manages.

 

4) The Claimant's solicitors sent letters before action to the Defendant before proceedings were issued to attempt to recover the outstanding amount.

 

5) Further the Claimant claims interest pursuant to Section 69 of the County Courts Act 1984 at a rate of 8% per annum from the date of the breach to the date herein namely the sum of £6.90 and continuing interest at a daily rate of £0.03 pence per day until Judgement or sooner payment.

 

That's it - they've got number 2 wrong as the vehicle is registered to my husband not me and I also never received a letter from their solicitor but that may be because they sent everything to my old address.

 

Thanks again for reading this!

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Unless PP have an agreement with the landowner that they can act on their behalf, PP cannot sue.

 

While this post

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?390479-REceived-Court-Papers-From-A-Private-parking-Speculative-invoice-How-To-Deal-With-It-HERE***&p=4272973&viewfull=1#post4272973

 

is to do with Parking Eye, the actions should be the same

 

Plenty of reading for you :roll:

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

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As you know the times of your visits and how long you were there for on each occasion write to the company and do a Subject Access Request under the DPA for all images that will contain your vehicle or yourself at these times. Cost you £10 but add the cost to your counterclaim. Whist you are at it, if you know the people in the post office ask them if they will give statements to say that you were in twice on that day. What were you doing at these times, do you pay for postage in cash or by traceable methods like debit card. There will be a time stamp on the transactions and your bank will provide this for you.

Have you had any other correspondence with this company between then and now other than what you state?

You can fill out a court form demanding the images as evidence but make sure that you demand all of the frames visible at the time you arrived and left on each occasion, so for example continuous footage from 11.00-11.10 and 16.00-1610 otherwise they will edit what you get to fit their claim. If they refuse to do this then that should be written into your defence.

Other parts of the POC can be dealt with by following the guide given in the sticky but it would be betetr if it was knocked on the head before then.

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Thanks that's brilliant. For the subject access request, would I write to their solicitor to request this or directly on the defence form for the court? It says it takes up to 40 days but I only have 28 days to prepare my defence.

 

Yes I have just checked my statements and there are 2 post office visits on the day in question so that's good - I will ask my bank to confirm times.

 

No, the only correspondence I've had is the process they gave me for appeal - requesting an appeal number then sending the appeal form.

 

The only other thing I was concerned about is that my husband forgot to register the vehicle to our new address so we only found out when we received the first claim that had been re-directed. I know we could be fined for that but I'm guessing it's separate from the small claims court?!

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They are claiming "breach" of contract rather then trying to claim for a contractually agreed sum, that would be a penalty. They if they have the right to sue would be entitled by a breach of contract to be returned to the position they were in before the allege breach was committed. So in a free car park that would be £0.

If they are going to relay on the CCTV evidence they would need to produce the complete unredacted images from your first entrance to the second exit.

 

As ericsbrother has pointed out try and find as much evidence of you using the post office twice, were you posting tracked items, or signed for items, these have a time of receipt on them.

 

Once a good defence is offered I would wager they would drop it or not turn up.

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For SAR you write to the parking company directly and emclose a cheque for £10. let them know this cost will be added to your counterclaim. Your 28 days for defence is purely to say whether you are defending or agreeing to pay up. send off the form saying you are going to defend the claim in its entirety and that a full defence will be submitted within the allowed time. This makes the claimant have to pay the alloocation fee and the choice of court will be down to you- nearest one to you is the default choice.

The bank statements will blow their claim of continuity away so you can tell them that you have unequivical proof of 2 visits and suggest that they cease their action before you make a claim of harassment and common tort for their breach of the DPA (failure to protect the data they held on you and misuse of the data) that caused you a loss and abuse of process (using court claim to try and intimidate you into paying when there was no contractual reason to do so). Might seem a bit long-winded but they might just swallow the £25 they have paid out so far rather than risk a damn sight more. There are others they can chase more easily so they wont lose sleep.

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