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    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
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    • My understanding is that they won't provide the name to me whether the investigation is Live or Closed, & I have no legal rep as I didn't have P.I. Cover on my policy, & am intending to claim using OIC.org.uk, but remain completely stuck as they 100% cannot open a claim on the portal without both the Reg. No. & Name of the other driver.  
    • thanks again ftmdave, your words are verey encouraging and i do appreciate them. i have taken about 2 hours to think of a letter to write to the ceo...i will paste it below...also how would i address a ceo? do i just put his name? or put dear sir? do you think its ok?  i would appreciate feedback/input from anybody if anything needs to be added/taken away, removed if incorrect etc. i am writing it on behalf of my friend..she is the named driver  - im the one with the blue badge and owner of the car - just for clarification. thanks in adavance to everyone.       My friend and I are both disabled and have been a victim of disability discrimination on the part of your agents.   I have been incorrectly 'charged' by your agent 'excel parking' for overstaying in your car park, but there was no overstay. The letter I recieved said the duration of stay was 15 minutes but there is a 10 minute grace period and also 5 minutes consideration time, hence there was no duration of stay of 15 minutes.   I would like to take this oppertunity to clarify what happend at your Gravesend store. We are struggling finacially due to the 'cost of living crisis' and not being able to work because we are both disabled, we was attracted to your store for the 10 items for £10 offer. I suffer dyslexia and depression and my friend who I take shopping has a mobility disability. We went to buy some shopping at your Gravesend branch of Iceland on 28th of December 2023, we entered your car park, tried to read and understand the parking signs and realised we had to pay for parking. We then realised we didnt have any change for the parking machine so went back to look for coins in the car and when we couldnt find any we left. As my friend has mobility issues it takes some time for me to help him out of the car, as you probably understand this takes more time than it would a normal able bodied person. As I suffer dyslexia I am sure you'll agree that it took me more time than a normal person to read and understand the large amount of information at the pay & display machine. After this, it took more time than an able bodied person to leave the car park especially as I have to help my friend on his crutches etc get back into the car due to his mobility disability. All this took us 15 minutes.   I was the driver of my friends car and he has a blue badge. He then received a 'notice to keeper' for a 'failure to purchase a parking tariff'. On the letter it asked to name the driver if you wasnt the driver at the time, so as he wasnt the driver he named me. I appealed the charge and told them we are disabled and explained the situation as above. The appeal was denied, and even more so was totally ignored regarding our disabilities and that we take longer than an able bodied person to access the car and read the signs and understand them. As our disabilities were ignored and disregarded for the time taken I believe this is discrimination against us. I cannot afford any unfair charges of this kind as I am severely struggling financially. I cannot work and am a carer for my disabled Son who also has a mental and mobility disability. I obviously do not have any disposable income and am in debt with my bills. So its an absolute impossibility for me to pay this incorrect charge.     After being discriminated by your agent my friend decided to contact 'iceland customer care team' on my behalf and again explained the situation and also sent photos of his disabled blue badge and proof of disability. He asked the care team to cancel the charge as ultimately its Iceland's land/property and you have the power over excel parking to cancel it. Again we was met with no mention or consideration for our disability and no direct response regarding the cancellation, all we was told was to contact excel parking. He has replied over 20 times to try to get the 'care team' to understand and cancel this but its pointless as we are just ignored every time. I believe that Ignoring our disability is discrimination which is why I am now contacting you.     I have noticed on your website that you are 'acting' to ease the 'cost of living crisis' : https://about.iceland.co.uk/2022/04/05/iceland-acts-to-ease-the-cost-of-living-crisis/   If you really are commited to helping people in this time of crisis ..and especially two struggling disabled people, can you please cancel this charge as it will only cause more damage to our mental health if you do not.  
    • I've also been in touch via the online portal to the Police's GDPR team, to request the name of the other Driver. Got this response:   Dear Mr. ---------   Our Ref: ----------   Thank you for your request which has been forwarded to the Data Protection Team for consideration.   The data you are requesting is third party, we would not give this information directly to you.   Your solicitor or legal team acting on our behalf would approach us directly with your signed (wet) consent allowing us to consider the request further.   I note the investigation is showing as ‘live’ at this time, we would not considered sharing data for suggested injury until the investigation has been closed.   If you wish to pursue a claim once the investigation has been closed please signpost your legal team to [email protected]   Kind regards   ----------------- Data Protection Assistant    
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Arrow Global EGG debt paid through PayPlan DMP for years - court letter arrived - help


Paul1973
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Hi

 

The assortment of letters are still coming, most of which are worthless, however one concerns me, any advice please?

 

Its from Drydensfairfax lot again on behalf of Arrow Global which was originally an Egg loan

 

The letter starts of with - we have tried to contact you etc.

It then goes on to say unless payment is made by 9 Sept we hold instructions to issue legal proceedings against you to recover the full balance. If payment is not made, our intention is to obtain a CCJ and if necessary we will apply for the court to enforce the judgement by either warrant of execution or attachment of earnings.

 

Do you reckon this is hot air or they're getting serious?

 

Thanks in advance

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NOT one to ignore now.

 

Are you sure DF own this account or are they acting on behalf of a DCA.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

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They are acting on behalf of Arrow Global, who bought the debt from Egg. I think it will be SB around Feb next year.

 

Do you think a CCA to Arrow would be the way forward?

 

They can't really send baliffs, its the parents house but the attachment of earnings is the worry. BTW its a loan rather than a CC if that makes a difference

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Hi

 

The assortment of letters are still coming, most of which are worthless, however one concerns me, any advice please?

 

Its from Drydensfairfax lot again on behalf of Arrow Global which was originally an Egg loan

 

The letter starts of with - we have tried to contact you etc.

It then goes on to say unless payment is made by 9 Sept we hold instructions to issue legal proceedings against you to recover the full balance. If payment is not made, our intention is to obtain a CCJ and if necessary we will apply for the court to enforce the judgement by either warrant of execution or attachment of earnings.

 

Do you reckon this is hot air or they're getting serious?

 

Thanks in advance

 

scan that letter up please

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Having a few scanner issues, therefore I have retyped the body of the letter word for word.:

 

 

Date 2 September 2013

 

Our client: Arrow Global

Outstanding abount £14000

 

We have written to you previously indicating our intention to take legal action should the above debt not be paid. We

have reviewed your account and payment in full has not been received.

 

Unless payment is made by 9 September we hold instrucions to issue legal proceedings against you to recover the full balance outstanding.

 

If repayment is still not made, out intention is obtain a County Court Judgement and, if necessary, we may make an application to the court to enforce the judgment using one or moe of the following:

 

Warrant of Execution: a baliff would visit your home in order to remove goods to the value of the debt

 

Attachment of Earnings order: Your employer would be ordered by the court to deduct monies oustanding direct from your salary

 

Furthermore, if legal proceedings are issued there will be additional costs incurred for which you may ben held liable.

 

If you wish to discuss payment or the other options on this account, please contact our legal debt helpline on 0113 823 3956

 

Yours faithfully

drydensfairfax

 

(no actual signature)

 

 

 

I have never spoken to these, I 'think' it will be SB in Feb next year. To be honest I have be doing a Lord Lucan and its the parents house. Obviously I don't want to actually acknowledge where I live unless necessary, at the moment they only 'think' I live there.

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no always cca!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 4 weeks later...

Hi

 

I have not been on here for a few weeks, its been pretty quiet with the DCAs.

 

However I received a Claim Form from Northampton court.

 

Its for a 14k debt originally with Egg,

passed to Arrow Global and now being dealt with by Drydens Fairfax.

 

This loan was taken out around 2005,

I kept up payments until 2008 when they became unmanageable,

along with others and began to pay a reduced amount to them/other creditors via PayPlan.

 

I was made redundant a year later so could not keep up payments.

 

However when I did find work, I realised that I actually owed more than before I started the DMP despite paying over 4k over the first year.

 

Consequently since Nov 2009ish I have thought sod them and ignored them to be honest.

 

Any advice please?

 

Should I send letters, offer reduced payment?

 

I am very worried now

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moved to legal forum

posts moved from larger mass thread for history

 

lease type up the exact PoC removing any pers details paul

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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1. The claim is for the sum of £14,099.55 in respect of monies owing by the defendant on a credit agreement held by the defendant wih Egg account number xxxxxxxx upon which the defendant failed to maintain payments.

 

2. A default notice was served upon the defendant was served upon the defendant and has not been complied with.

 

3. By virtue of a sale agreement between Egg and the claimant, the claim vested in the claimant who has genuine commercial interest. The defendant has been notified of the assignment letter.

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Hi again

 

I have been reading through other threads, although its quite confusing for the layman with all the acronyms, would it be prudent to send a CPR letter to Drydens, acknowledge the claim online saying I wish to defend. However I am unsure as to what to say in defence.

 

If they can come up with the documents, can I still ask for time to pay, to be honest I cannot really afford more than £50 per month, £75 absolute tops. Would the court find this amount acceptable as it would take years to pay, but I simply do not have the full amount.

 

Edit:

Further reading suggests they do not have to respond to a CPR 31 request. Would a CCA be too late in this instance?

Edited by Paul1973
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no get it done today to the claimant

 

RDelivery

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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A judge will not order you to pay more than u can afford, you will probably be asked to fill out a I&E form outlining your expenditure and disposable income, if you can only afford £20 the judge shouldn't make u pay £30 if that makes sense. As it would cause you hardship. The creditor will kick and shout but theres sod all they can do.

 

As for your defence others will have to advise. Hope this take some weight off.

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Cheers DX

 

Would the one in this thread suffice? http://www.consumeractiongroup.co.uk/forum/showthread.php?195201-CPR-31.14-Request-Letter-Help-please

 

Can they ignore this request? Do I CCA them too and SAR Egg?

 

Sorry to go on but I don't want to get this wrong.

 

Cheers

 

I have just acknowledged this with the MCOL website, defending all of the claim. Shall I hold fire on completing the defense form?

Edited by Paul1973
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you can cpr yes

and cca and sar

but get them off today

 

esp the sar! recorded delivery

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I have completed a CPR letter, does this look ok? Do I send to Arrow or Drydens? Also do I sign or print name?

 

Cheers

 

CPR 31.14 Request

 

On (3 October 2013) I received the Claim Form in this case issued by you out of the Northampton county court.

I confirm having returned my acknowledgement of service to the court in which I indicate my intention to contest all of your claim.

Please treat this letter as my request made under CPR 31.14 for the disclosure and the production of a verified and legible copy of [each of the following / the] document(s) mentioned in your Particulars of Claim:

1: the agreement. You will appreciate that in an ordinary case and by reason of the provisions of CPR PD 16 para 7.3, where a claim is based upon a written agreement, a copy of the contract or documents constituting the agreement should be attached to or served with the particulars of claim and the original(s) should be available at the hearing. Further, that any general conditions incorporated in the contract should also be attached.

2: the assignment*

3: the default notice*

4: statement of account to show any default charges applied to the account

You should ensure compliance with your CPR 31 duties and ensure that the document(s) I have requested are copied to and received by me within 7 days of receiving this letter. Your CPR 31 duties extend to making a reasonable and proportionate search for the originals of the documents I have requested, the better for you to be able to verify the document's authenticity and to provide me with a legible copy. Further, where I have requested a copy of a document, the original of which is now in the possession of another person, you will have a right to possession of that document if you have mentioned it in your case. You must take immediate steps to recover and preserve it for the purpose of this case.

Where I have mentioned a document and there is in your possession more than one version of that same document owing to a modification, obliteration or other marking or feature, each version will be a separate document and you must provide a copy of each version of it to me. Your obligations extend to making a reasonable and proportionate search for any version(s) to include an obligation to recover and preserve such version(s) which are now in the possession of a third party.

In accordance with CPR 31.15© I undertake to be responsible for your reasonable copying costs incurred in complying with this CPR 31.14 request.

 

If you require more time in which to comply with this request you must tell me in writing. You must tell me before the time for compliance with this request has expired. In telling me you require more time you must tell me what steps you have taken and propose to take in order to comply with this request and also state a date by when you will comply with this request. In addition your statement must be accompanied with a statement that you agree to an extension of the time for me to file my defence. Your extension of time must be not less than 14 days from the date when you say you will have complied with my request and you must state the new date for filing my defence.

 

If you are unable to comply with this request and believe that you will never be able to comply with this request you must tell me in writing.

 

Please note that if you should fail to comply with this request, fail to request more time or fail to agree to an extension of time for the filing of my defence, I will make an application to the court for an order that the proceedings be struck out or stayed for non-compliance and a summary costs order.

 

I do hope this will not be necessary and look forward to hearing from you.

 

Yours faithfully

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If you are referring to the 'Deed of Assignment it will not be provided as it is the contract between the debt seller and debt purchaser. A court could in certain circumstance order it to be produced it is a confidential commercial sensitive document.

 

Notice of assignment will be provided.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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