Jump to content


  • Tweets

  • Posts

    • Sending you a big hug. I’m sorry your going through this. The letters they send sound aweful, and the waiting game for them to stop. But these guys seem so knowledgable and these letters should stop. Hang in there, and keep in touch. Don’t feel alone 
    • In my time I've never seen a payout/commission from a PPC to a landlord/MA. Normally the installation of all the cameras/payment of warden patrols etc is free but PPCs keep 100% of the ticket revenue. Not saying it doesn't happen mind. I've done some more digging on this: Remember, what your lease doesn't say is just as important as what it does say. If your lease doesn't mention a parking scheme/employment of a PPC/Paying PCNs etc you're under no legal obligation to play along to the PPC's or the MA's "Terms and conditions". I highly doubt your lease had a variation in place to bring in this permit system. Your lease will likely have a "quiet enjoyment" clause for your demised space and the common areas and having to fight a PPC/MA just to park would breach that. Your lease has supremacy of contract, but I do agree it's worth keeping cool and not parking there (and hence getting PCNs) for a couple months just so that the PPC doesn't get blinded by greed and go nuclear on you if you have 4 or 5 PCNs outstanding. At your next AGM, bring it up that the parking controls need to be removed and mention the legal reasons why. One reason is that under S37(5b) Landlord and Tenant Act 1987,  more than 75% of leaseholders and/or the landlord would have needed to agree, and less than 10% opposed, for the variation to take place. I highly doubt a ballot even happened before the PPC was bought in so OPS even being there is unlawful, breaching the terms of your lease. In this legal sense,  the communal vote of the "directors" of the freehold company would have counted for ONE vote of however many flats there are (leases/tenants) + 1 (landlord). It's going to be interesting to see where this goes.  
    • @Whyisitthisthank you very much for asking. I am still feeling anxious, especially when someone rings the doorbell, or when I receive a letter I feel a it paranoid. I stopped going to the shops unless I really have to. I shop online now. When I see security I feel paralised. 
    • My expectation was their WS would include the best paperwork, like at least true copies of originals, but these just look wrong somehow, perhaps the font and size of font... Not sending me the DN in CCA request but producing it for evidence I would argue could be a tactic used by them... - Page 11 with ticks - there is no reference to IP addresses - Home addresses are correct for dates in documents   Just looking up example Defendant WS's while awaiting your thoughts on this
    • Hello lovely, just posting to check in to see how you are feeling now? Hopefully your feeling better? 
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

DWP - Multi-Benefit Officer visit


MissInNeed
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3869 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

I am looking for advice I have just been for my Atos medical and received a call on Friday to advise I have been awarded ESA for the next 18 months and I would receive a letter confirming this.

Instead I got a letter from a Multi-Benefit Review Officer from the Performance Measurement Dept looking to come to my home to visit me to make sure that I am getting the correct levels of ESA & Housing Benefit and have asked that I provide 2 Forms of I.D.

 

I have never heard of this before and the person from DWP is coming from quite far away to do this visit. Has anyone else heard of this before?

 

What should I expect? I suffer from agoraphobia and I am very anxious anyway and this has sent my mind into overdrive.Any advice would be appreciated.

Edited by MissInNeed
To give more detail
Link to post
Share on other sites

Hello and welcome to CAG.

 

I haven't heard of the performance measurement department before, but then I'm not a benefits expert. I do know about compliance visits though, and checking that people are getting the right benefits, including when they aren't claiming enough.

 

Have a look around the forum, there are lots of threads on compliance visits and lots of people come back to say it was nothing to worry about, after all. :)

 

I hope more of the guys will be along with comments later.

 

My best, HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Hi, as honeybee said, it sounds like a type of compliance visit - basically, your national insurance number gets picked at random, and they come out and check that your claim was processed properly and that there were no errors. From the name of the department, I would guess it's more about monitoring standards of their processors than anything else.

 

So please don't worry too much about this.

We hang the petty thieves and appoint the great ones to public office ~ Aesop

Link to post
Share on other sites

Hi,

I am looking for advice I have just been for my Atos medical and received a call on Friday to advise I have been awarded ESA for the next 18 months and I would receive a letter confirming this.

Instead I got a letter from a Multi-Benefit Review Officer from the Performance Measurement Dept looking to come to my home to visit me to make sure that I am getting the correct levels of ESA & Housing Benefit and have asked that I provide 2 Forms of I.D.

 

I have never heard of this before and the person from DWP is coming from quite far away to do this visit. Has anyone else heard of this before?

 

What should I expect? I suffer from agoraphobia and I am very anxious anyway and this has sent my mind into overdrive.Any advice would be appreciated.

 

Hi, when I was placed in the support group I had a visit like this. The DWP had picked up that all my money goes into my wife's bank account. They stated that they due to my mental health problems that they were just checking the situation and I was happy to carry on with the arrangement. He also gave my wife advice on the documents she would need if I went into hospital again for a long period of time. He was very informative. Not all these visits are a bad experience.

Link to post
Share on other sites

Hello Again


I want to say thank you for to each of you that took the time to reply to me. There's could be a few reasons as to why I've received this letter.


I am still worrying about this, I feel ive been mislead, as it was a ESA review & Atos medical that I had and was advised that my benefit would continue as it has for the last year and I'd get confirmation through the post, yet all I get is this letter advising me of a home visit in 2days time.(Very short notice) The letter is signed by the person I spoke with. I am confused as to why I wasn't advised of the visit when I was on the telephone? Am I looking to much into this?? It all seems abit odd to me??

I'll be relieved when it's all over as the ESA50 form & medical assessment were so stressful, now this? :-( Edited by MissInNeed
Link to post
Share on other sites

Hello again.

 

I'm sorry this is stressing you. All I can say is that from what we've seen here, it's a routine visit. Mr Mastiff has personal experience of this and estellyn really knows her stuff and is also a benefit claimant.

 

Please try to calm down, because if you don't believe us, it's hard to know what to say.

 

Hugs, HB

Illegitimi non carborundum

 

 

 

Link to post
Share on other sites

Benefit claims are checked at random, and that has nothing to do with the outcome of your Atos assessment.

 

There is a DWP section that checks up on the performance of DWP staff - it can be referred to as "Accuracy", "Quality Control", or "Performance Measurement". As others have said, they're looking up their own staff, not you.

 

So stay calm. It's not likely that there's a problem with your claim.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

Link to post
Share on other sites

Hi HB

Thankyou again for your supportive words, You all have so much more experience on this than myself so i do need to calm myself down.

Im sorry if it came across that i didn't believe you, that's not the case at all. Thanks again - Hugs x

Link to post
Share on other sites

Hello Again

I want to say thank you for to each of you that took the time to reply to me. There's could be a few reasons as to why I've received this letter.

I am still worrying about this, I feel ive been mislead, as it was a ESA review & Atos medical that I had and was advised that my benefit would continue as it has for the last year and I'd get confirmation through the post, yet all I get is this letter advising me of a home visit in 2days time.(Very short notice) The letter is signed by the person I spoke with. I am confused as to why I wasn't advised of the visit when I was on the telephone? Am I looking to much into this?? It all seems abit odd to me??

I'll be relieved when it's all over as the ESA50 form & medical assessment were so stressful, now this? :-(

 

Hi missinneed, When dealing with ATOS/DWP I think we all become paranoid, I had recording device made sure my wife was there and in the end it was nothing to worry about, so please listen to the people with far more experience than I. They normally are spot on. Please let us know the out come of this visit.

Link to post
Share on other sites

  • 2 weeks later...

Hi,


I thought I'd pop back to let you know the outcome of my visit. The man from DWP was lovely explaining that my NI my number had been pulled at random. DWP are cross checking lots of claims in my area. I went through my claims for ESA & HB and checked my bank statements (Although he did question a TSB account i held as a child?? Lol)


I have to say that the gent was very helpful & informative and is calling me tomorrow after doubly checking there CT benefit system as im entitled to Council Tax Benefit that I'm not getting. So there visit has been a Good thing smile.gif


I had no need to fret but id be very worried if I'd did/done something wrong as their checks are so extensive!!! Thanks again to all who advised to my original post.

Link to post
Share on other sites

Good news, and thanks for coming back to let us know - that will help future posters with the same concerns.

PLEASE HELP US TO KEEP THIS SITE RUNNING. EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

The idea that all politicians lie is music to the ears of the most egregious liars.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...