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    • T911, Nick, thanks, I got there in the end! Without boring you with the details, it is precisely the most ridiculous cases that end up being lost - because the Cagger knows the other party's case is rubbish so doesn't do the necessary work on their own case. G24 are well aware of double dipping.  They have either done it deliberately or else have cameras which can't handle multiple visits to the car park which G24 happily leave malfunctioning so the £££££ keep rolling in. Sadly most people aren't like you.  I've just read various reviews for the Retail Park on TripAdvisor and Parkopedia.  Virtually all of them are complaining about these unfair charges for daring to spend time & money shopping in a shopping centre.  Yet no-one is refusing to pay.  They moan but think they have been fined and cough up. G24 are unlikely to do court, but it's not impossible with two tickets. Try to get evidence that you were elsewhere at these times. Often retail parks will intervene, but I've Googled & Googled and cannot find an e-mail address for the place.  Could the manager of one of your favourite shops give you a contact e-mail address for the company that run the retail park? Right at the moment I'm supposed to be teaching someone who runs two shops at the local shopping centre, but I'm not as he has had to go to a meeting with the company that runs the shopping centre, so I know for a fact that these business relationships exist!!!
    • Afternoon DX, The files were in date order. How would I put them into an acceptable format? I'm not that pc literate.  
    • I think you need to tell us what actually happened. Your original post gives the impression that you were taken to court for a speeding offence. But you go on to say that you received no paperwork. So you could not have been summonsed for a speeding offence because the police had no evidence that you (or anybody else) was driving (and it seems you were not anyway). You were probably summonsed (or more likely received a Single Justice Procedure Notice) for "failing to provide the driver's details." You would not normally be banned for this offence if you were convicted - it carries six points. So did you have any earlier points which meant you were liable to a "totting up" ban?  If you were originally convicted (as it seems you might have been) how was that conviction set aside? Did you perform a Statutory Declaration? There is simply too much missing for any meaningful help to be given. It seems as if there may have been an error by the DVLA but before you consider suing those idiots until the cows come home, you need to explain exactly what has happened.  
    • Point 4 and 10 duplicate Point 5 and 8 duplicate  Try to keep to one para with regards the agreement...various paras duplicating the same. Statement of truth is out of date refer to the claimants statement    
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Help Needed please - KPR Debt Collection for Nationwide


jcsmum
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I have been dealing with my parents' credit card debts since finding out about their financial difficulties last Summer.

 

I've found lots of useful help on these forums but now need some guidance about what to do next please.

 

I have calculated and set up affordable payments for them and reviewed and increased the payment amounts in April after one company wrote off a debt because of their circumstances.

 

My current issue is with my Dad's Nationwide credit card account. (He is 76 and has heart failure and diabetes)

 

Yesterday he received a letter dated 06/08/2013 on KPR Debt Recovery headed paper.(hopefully attached with a copy of my last letter to Nationwide).

It refers to "previous correspondence" and a Default Notice (which has never been received).

 

It is the first letter on KPR paper that he has ever received and he has been making the accepted regular payments without fail.

 

I have already explained his health position and the need to avoid stress and anxiety etc. numerous times

and they have a signed authority to deal with me but they continue to threaten legal action.

 

Please could someone have a look at my attachments and advise me how to respond to this latest letter?

 

Thanks for any assistance

Edited by jcsmum
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The majority of their letters are spat out by their computers, however their continued ignorance of your instructions to send their missives to you would be my first issue and complaint.

 

They do not dictate to you what you pay, YOU TELL them what they will receive, they can either like it or lump it!

 

And for their continued ignorance I would round the payments down to £10 a month.

Unfortunately they don't care about customers loyalty, your Father is just a number to them.

 

Have you done all the usual CCA requests and claimed back their fees and charges?

Who ever heard of someone getting a job at the Jobcentre? The unemployed are sent there as penance for their sins, not to help them find work!

 

 

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Thanks for your speedy reply!

I haven't done a CCA because he only applied for the card in Feb 2011

and still has all the copy application papers that he was given by the branch.

 

There is a section that states their charges as £12 respectively for exceeding the credit limit or returned payments and he hasn't done either of those.

 

I assume that the "previous correspondence" they refer to is previous letters on Nationwide headed paper rather than from "KPR".

 

What should I do about the fact that he hasn't had a Default Notice that they refer to?

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KPR are nationwide in house dca.

 

can you redo your PDF attachments

 

they contained pers info.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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jcsmum, I believe you must write a letter of complaint to the compliance officer of KPR stating that their continued harassment of your father, contrary to both his requst and your written instruction to them are a clear breach of OFT

guidelines. You must insist that all correspondence in relation to this matter must be sent to you. If they do not desist from their harassment of your father you will make a formal complaint to the OFT>

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