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    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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accused of benefit fraud


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this post is very helpful as im going through the same thing, i keep thinking i am being watched and i agree its really scary :-(. iv not even had my compliance interview yet, iv got another week and a half to go and its dragging.

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Just remember that you are probably thinking they are more interested in you than they actually are, it's the whole nature of the situation. I don't mean anything mean by that either by the way.

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Hi snailz. R u goin to an interview or is it a home visit. I took in a personal letter to compliance team. That was 2 n alf week ago nearly n I havnt had any responce. I jus would like one. It ok when your not in situation. However when we are and we done nowt wrong it still on our mind. Do keep posting if it helps. Thanks

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im going in for an interview- well she called it a statement, its not under caution. i think that comes next. im trying to keep my spirits up by thinking there are people out there who deliberately commit fraud and most of them avoid a prison sentence, if i have done fraud its been unknowingly. she told me someone had reported me and just wanted a statement and it was nothing to worry about- yeah right lol!! iv not eaten for days and started biting my nails which is something iv not done before. but im ok, i hope you are too hun :)

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just out of interest, is it more serious if you get called in for a compliance interview than if you have a home visit compliance interview? i had a home visit back in 2010 for the same thing and she closed the case, this time iv got to go to the job center and see the same lady who came out.

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just out of interest, is it more serious if you get called in for a compliance interview than if you have a home visit compliance interview? i had a home visit back in 2010 for the same thing and she closed the case, this time iv got to go to the job center and see the same lady who came out.

 

No, it doesn't make any difference really. Sometimes Compliance want to visit you to check out your living arrangements, I guess, especially if they're making a token investigation into a "living with partner" allegation. If they really thought you'd done something criminal, it would be FIS (Fraud Investigation Service) and not Compliance who would be dealing with it, and they'd probably conduct any interview under caution.

 

Basically, you see Compliance when they're doing a random check on your claim (this does happen) or if they have received a suggestion that you're committing fraud but they aren't really taking it seriously. In some cases you might see them if they think your benefit is wrong but don't think there's any criminal fraud involved.

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It is normally malicious.

 

Yes, it's depressingly common. I wonder how much time Compliance and FIS spend dealing with this nonsense.

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Hi again. I feel that they shud take names of callers to stop wasteing there time and puttin fear into the inocent. Wen I tuk my compliance explanayion letter I asked why not take names. Man said we hav to take any calls. I feel they shud take names to put an end to these jelous people. I hav had a fair few aqusations from various organisations. And case always been closed. These people need to be caught. The root cause is there jelousy n they need help. I wish u well on your visit. If it was serious they wud hav f I s. As long as u no the truth. Keep me informed. Thanku. I jus feel it was a conformation my visit.

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Hi again. I feel that they shud take names of callers to stop wasteing there time and puttin fear into the inocent..

 

Totally agree Amanda, and what a waste of time it must be for them to keep following up on this rubbish and making people worry at the same time, if they made people give their name they still wouldnt have to share it with the person being investigated :mad2:

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I agree snailz. It would be better if they had to give there name. And the compliance team don't have to tell us. It would then help milicious cases be traced. Try to think it will go well because ur not goin under caution and if your stil gettin ur benefits payments all must be ok. I supose its for them to be doing there jobs.

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They asked me that an anonymous hotline call been made n said I live with my boyfriend n said his name. N that I work n do hairdressing. I havnt worked for 16 years n been raisin my 4 boys I dnt live with my boyfriend. N my ex was mental abusive n years ago used know my ex. So its jelousy. The lady sais was anonymous call. N she said we wil get evidence. I believe they do that before n a signed to confirm. That's wats happened. Thanks

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hi sorry ignore that question i mis-read your situation and saw that your bf has not been questioned. but if you dont mind telling me the questions asked so i know what to expect and how long i will be there as i need to arrange for my mum to have my youngest, thanks :)

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  • 1 month later...

hi i would like to thank the consumer forum for such great posts,,, i rang the compliance team,,it was 6 weeks lator and i spoke to the lady who visited my home,,, she said if no one has contacted me the case is closed,,,,she said i had nothing to worry about,,,i just feel that all that worry n waiting was a waste of energy as they leave you in the background,, i thought they would have sent a letter to tell me case had been closed..... i feel cos im on benefits,,they seem to treat us lower,,however we are all equals,,,,,to snailz,,how is ur case going for yourself? hope it is okay for you,,ur in my thoughts....thanks

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they said they couldnt trace the anonymous caller,,,mayb they should take there names but not have to tell the accused,,,,i would like to shaire the latest last nite with that ex,,,,he hacked into my facebook and myboyfriends..he put lotsa vulgar speech on our walls making our i was writing to my boyfriends wall,,n vice versa,,n he was adding words on my chat to my sister in law,,, me nn my boyfriend had to do security changes,,,,,i wonderin when willl this person stop,,,,it has been goin on for a year now,,,i rang police n they will not trace...... i just wqant to be left alone wth the lotsa aqusations to various organisations,,, i have jus moved house 2 week ago to get away from cobwebs,,,,,,,,,, thanku for reading

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