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    • the evidence you have from Mercedes is perfect. simply write to both the finance company and the dealership that sold you the car, stating under the consumer rights Act 2015 should a fault appear outside of 6mts, it's for the consumer to prove the fault was present at time of sale. Please find enclosed a copy of said report from Mercedes at XXXX stating quite clearly that the windscreen was replaced on Date , some xxx months/years BEFORE my purchase on DATE. there is a bill to pay of XXX to XXX , i expect you to sort this out between yourselves , i am not liable for this. something upon those lines anyway.  
    • Not really. I just wrote it based upon my credit file data with screenshots and stuff.  Also referring to multiple data points. You need to read before sending or writing it.    I have plenty of experience in this stuff so takes me half hour to write something like this. For you itll take an afternoon probably. An additional day with it on your CRA wont cause a problem.     Reference Material; ICO Credit File Guide - https://ico.org.uk/media/your-data-matters/documents/1282/credit-explained-dp- guidance.pdf ICO Main Page For Credit - https://ico.org.uk/for-the-public/credit/ CMF Limitation Act 1980 - https://www.checkmyfile.com/articles/the-limitation-act-1980-and-debt-time-limits.htm Gov Limitations Act 1980 - https://www.legislation.gov.uk/ukpga/1980/58/2023-11-18 (Latest Version) Transunion 6 Years - https://www.transunion.co.uk/consumer/credit-report-help/how-long-does-information-stay-on-my-credit-report-for Equifax 6 Years - https://help.equifax.co.uk/EquifaxOnlineHelp/s/article/Howlongdoesadefaultedorsettledaccountstayinmyreport Experian 6 Years - https://www.experian.co.uk/consumer/guides/defaults.html#:~:text=A default will stay on,you still%20owe%20them%20money
    • Thanks fkofilee , by any chance is there a templete for guidance that i could use to help me write the complaint?
    • Hi everyone,  There were many topics on this issue in the past. May I please have an update if anyone managed to buy or sell the house with the leasehold air space on it? would the bank lend the mortgage?  If I was not informed about the complications when selling the house. instead, they told me that this would add value to the house and sell faster which is the opposite. Can I file the case and dispute it for mis-sold and misrepresentation?  I am in the year 9th and I was not aware of the issue until I wanted to sell my house. There has been no communication since I signed the contract. The company has never contacted or updated me on how much energy the panels generated how much I used etc.    This is a free panel from the government schemes, run by  Freetricity.   Thank you   
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
        • Thanks
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Abbey Credit Card - claim form Earlswood on behalf of Britannica


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Yes but this time the DJ decides:wink:

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  • 4 weeks later...

The fact that its been transferred to your local court means your application was successful...you can accompany your partner but its vital she attends...she only has to sit there and nod and answer the odd question.

 

If she does not attend she loses the application will be thrown out and could incur further costs.

 

Regards

 

Andy

We could do with some help from you.

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OK, we will both go. Out of interest whats the reason we have to attend? Do we explain how we got in this mess etc? Is the claimant likely to turn up and paint a bad picture of us as we were paying a reduced amount then stopped?

 

Thanks for all your help.

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OK, we will both go. Out of interest whats the reason we have to attend? To support your application and present your I&E and proposed payment Do we explain how we got in this mess etc? No its not a trial you have already had that for the CCJ Is the claimant likely to turn up and paint a bad picture of us as we were paying a reduced amount then stopped? Only deals with your application and means to pay they may attend they may not better for you if they dont

 

Thanks for all your help.

 

Andy

We could do with some help from you.

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  • 3 weeks later...

Hi Andy. Just received the hearing date but its for the 22nd November at 12.35pm. That is the exact time of our daughters graduation ceremony for her degree! Absolutely typical, will they let us change the date?

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This is a redetermination hearing I would think it be acceptable for none attendance but speak to the court first ...I wouldn't want you none attendance to jeopardize your application.

We could do with some help from you.

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  • 2 weeks later...

Hi Andy, I wrote to the court explaining that we could not make the hearing due to daughters graduation ceremony. I have received a letter back today saying I can either rearrange at a cost of £45 or let the hearing go ahead and send a letter with any further things we want to say. I don't really want to pay another £45 as I can use that towards the debt. Do you think I should send a letter to the judge explaining our absence and also why we got into the circumstance we are in (business loss due to cancer and recession)? Thanks.

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It would be advisable to send a statement...as I have stated none attendance is usually curtains for the absent party

We could do with some help from you.

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Hi Andy, I have put together a letter explaining the absence, how we got to the position we did with the business (recession and then cancer) plus why we stopped paying and now how we are able to start paying again (new job). I have also included wage slips for me and my partner to back up the figures.

 

Do you think I should put in a copy of the proof of the graduation ceremony?

 

Is that enough?

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Ok let me know how this transpires then Snoogy

 

Regards

 

Andy

We could do with some help from you.

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  • 3 weeks later...

Hi Andy, finally got a letter through today from the hearing we couldn't attend on the 22nd. I have attached it for you as I it looks like good news to me! I put down £45 as a payment and the judge has said £40!

 

As long as I pay the £40 every month is that the end of it?

 

Thanks again for all your help :)

 

[ATTACH=CONFIG]48041[/ATTACH]

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Yes well done Snoogy your redetermination was successful

 

 

Regards

 

Andy

We could do with some help from you.

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Brilliant, thanks Andy. So as long as the £40 is paid they cannot hassle me?

 

No reason to

We could do with some help from you.

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How much is the debt?

We could do with some help from you.

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Its possible as a means of security...if its a single debt/ joint mortgage it would be a restriction as opposed to a Charging Order

We could do with some help from you.

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