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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Really confused over reclaiming PPI


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Help required as I am so confused!!!

Took out a loan in November 2001 with Egg for £15000 and started 60 monthly payments on 12th December of £380.30

(due to moving house)

I had been employed with an NHS trust since 1987 and received 12 months benefits package but was made to take PPI as they said I could not have the loan without it.

 

Little extra cash on moving and paid off £14000 to loan on 15th February 2002 which egg recalculated and continued the £380.30 monthly payments but bought the completion date forward to January 2003 instead of 2006.

Restructured this loan to pay off remaining balance of £807.57 on 15th March 2002 for a 12 month period

 

So basically this loan was paid off in 16 months all told. I had paid the full amount of PPI which they never cancelled or gave me a rebate.

I have put a claim into egg on 23rd May but even then did not understand what I needed to do properly.

Please please help...

What should I be claiming? Do I likely have a case? how do I work any amount I am owed with the length of time and restructuring.

Thank you guys in anticipation of some help

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yes you have a good claim

and appear to have all the paperwork too.

 

have a read of no.1. below

 

should become clearer.

 

shout if you need anything further

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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I will find someone who can explain what you need to do :)

 

No I wont, cos he already found you :lol:

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Uploading documents to CAG ** Instructions **

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Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

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3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

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1: How can BCOBS protect you from your Banks unfair treatment

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3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I can't offer any advise myself. But just wanted to assure you that you've come to the right place.

 

Some fantastic folk here who will talk you through it all.

 

I've been assisted here with 2 separate (successful) PPI reclaims and still receiving further assistance with a CC charges reclaim.

 

I too was overwhelmed by it all and didn't know where to start.

 

You'll get the advise you need here which will hopefully lead to the money you're owed being repaid

 

Regards

 

BM

It never rains but it pours...

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I have had a response back from Egg and an offer for £6000 made...with the help of the site I think this is reasonable.

 

I appreciate all the help and advice that can be found on the site from everyone.

 

Will wait now for Lloyd s and Alliance and Leicester claims to answer now

 

Lloyd s have already tried to deny I had PPI on 2 of my accounts despite them already confirming that I did have it and having paperwork

Thank you

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