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    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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MCE Portfolio Fabricating Documents - Help Needed***Claim withdrawn by Consent***


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Hi

 

Looking for advice.

 

Brief history:

 

1. 6/2003 Took out Marbles credit card from HFC

 

2. 9/2012 Received Claim for £6700 and Statuary Interest (SI) £3450 from Mortimer Clarke Sols acting for MCE Portfolio Ltd

 

3. 10/2012 Combined CPR31 asking for agreement plus T&C, deed of assignment, default notice

 

4. 10/2012 Filed statute barred and embarassed defence due to lack of detail.in POC

 

5. 11/2012 Claimant sends

a. reconstituted statements 6/2005 - 8/2007

b. application form with separate T&Cs

c. Deed and Notice of Assignment

d. Default Notice

 

6. 11/2012 Case stayed as claimant didn't reply within time period to defence

 

7. 3/2013 Application to lift stay granted

 

8. 3/2013 Allocation Questionnaire returned

 

9. 4/2013 Stayed until 21 May 2013, by 7 May must file a completed directions questionnaire

 

10. Claimant sends letter asking for complete income expenditure and request for payment proposals and indication of defense.

 

 

From the statements received it appears I made reduced payments until May 2007 so the debt is not statute barred. I plan to defend claim on unenforceable agreement and also dispute the amounts claimed if that fails. To enable to finalise my postion I would

appreciate help on the following:

 

 

 

Total amount of claim is over £10k so not eligible for small claims track. However the balance claimed contains charges and SI appears too high. If these figures can be recalculated to below £10k is there any way I can get this allocated to SCT.I assume they want Fast Track so they can pile on the legal expenses if they win, therefore, if I win can I claim my research expenses for which time reading through the forum is racking up. Are there any other advantages/disadvantages between the tracks.

 

 

The balance claimed contains contain late payment review charges can you please point me to the relevant legislation I can research. Do I dispute amounts claimed or counter sue for the charges and compound interest on them?

 

 

They're asking for over £3000 for 8% statuary interest(SI). On their claimed outstanding balance this is over 6yrs of interest. SI can be claimed from cause of action, for credit card debt is cause of action date the date of first missed payment? Because I made last reduced payment 3 May 2007

the claim is not statute barred as the is the cause of action date is reset. Now is the cause of action date for SI different if so how can this be? If not they have over charged SI. Further they have claimed SI for over 6 years yet they didn't take over the debt until 2012 so how are they entitled to interest previous to then?

 

 

The main thrust of my defence is unenforceable agreement. In response to CPR31 they have provided a copy of my applcation form from 2003 with a stapled separate T&Cs. Now the T&Cs contain as far I can tell all the prescribed terms I can make out the headings but the actual text is too small to read.

However I am certain that these are not the original T&Cs. Also they have also forwarded reconstituted statements and a perfectly formed default notice. However these are word processed files not on headed paper so can have been created at anytime, there is nothing to indicate these were actually sent to me.

In fact the statements refer to $ amounts and the DN is dated 25th Oct 2007 but states remedy by 12th Nov 2008 (not my date typo). From a copy of my credit file the actual DN was in 2006. Also the deed of assignment and notice of assignment are for Pheonix Recoveries to MCE Portfolio how do I know the debt was assigned from HFC to Phoenix. Any suggestions to best proceed in proving that these are made up documents with the prime reason to unlawfully obtain money. Anyone else any experience of this? Also is reporting MCE portfolio to FSA/OFT appropriate at this time if I had my way I would report to police for falsifying documents to extort money, a substantial amount as well.

 

 

In response to the stay the claimant has requested I complete an income & expenditure form, give proposals for payment and details of my defence. Does completion of said form and reply constitute as admitting the debt in writing to the creditor so starting the 6 years

statute of limitations once again? I am wary as the six years from my last payment ends in a couple of weeks and I have already had default on credit record for over 7 years and don't want to add a further 6 years. Further to this the claim is stayed so we can mediate to try to achieve

settlement so if I write alleged and without prejudice does this mean I accept the debt? As I am on benefits and have no savings I do not believe they will accept any offer I can afford so likely to end up in court anyway.

 

 

I know I have asked a lot of questions but I believe that they know I cannot afford to pay and want a charging order, therefore, I intend to fight to the best of my ability and any advice gratefully received.

 

 

 

-K

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Hi ken and welcome to CAG legal forum.

 

Just one point you state that the total claimed includes Sec 69 Interest ? The claim should have it in the particulars but not included in the total claimed ...its at the discretion of the Court to allow the interest.

 

Regards

 

Andy

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Hi Andy

 

Thanks for the welcome. POC

 

The Claimant therefore claims 1. 6732.65 2. Interest pursuant to section 69 of the CCA 1984, namely 3444.05 & continuing until Judgement or sooner payment at the rate of 1.48

 

Amount Claimed 10176.70

Court fee 190

Solicitor's costs 100

Total amount 10466.70

 

so have they added it to Amount claimed to push over £10k

 

regards

 

-K

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hi Ganymede

 

Thanks for the information. I am concerned that if for whatever reason the current case was withdrawn I don't want to inadvertently do something stupid to restart the clock for another 6 years. However in the spirit of mediation I assume putting forward an outline of my defence, namely, disputing charges under S??? and S69 interest amount and for pre 2007 agreement I will require true and signed copies of the relevant documents not obvious fakes. I also let them know after the court hearing I will be reporting them to the relevant bodies (that OFT/FSA?) as they are not fit and proper to conduct their business. I assume that I am not the only person they have used faked documents to obtain money they are not entitled to, so would it be appropriate to refer this version of the 'Nigerian' [problem] to the police or I am completely wide of the mark here?

 

further advice gratefully received

 

 

-K

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Hi Andy

 

Thanks for the welcome. POC

 

The Claimant therefore claims 1. 6732.65 2. Interest pursuant to section 69 of the CCA 1984, namely 3444.05 & continuing until Judgement or sooner payment at the rate of 1.48

 

Amount Claimed 10176.70

Court fee 190

Solicitor's costs 100

Total amount 10466.70

 

so have they added it to Amount claimed to push over £10k

 

regards

 

-K

 

Not sure from your post ken you need to type out the PoC verbatim less any identifiable data...is the debt stated as £6732.65?

 

Regards

 

Andy

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hi Andy

 

yes, debt is stated as £6732.65 and S69 Interest claimed £3444.05 giving Amount claimed £10176.70. Verbatim as follows:

 

By an agreement in writing between HFC Bank PLC ("HFC") & the Defendant dated 03/06/2003("the Agreement") HFC agreed to issue Defendant with credit card upon terms & conditions set out therein. In breach of the Agreement the Defendant failed to make payments of not less than the minimum payment shown on the monthly statement. HFC served a Default Notice on the Defendant stating the amount due & requiring the Defendant to pay same. The Defendant failed to pay & the Agreement was terminated. The Agreement was assigned to the Claimant on 12/04/2011. The Complainant has complied with Sections III and IV of Practice Direction - Pre-Action Conduct.

THE CLAIMANT THEREFORE CLAIMS.

1. 6732.65

2. interest pursuant to section 69 of the CCA 1984, namely 3444.05 & continuing until Judgement or sooner payment at the rate of 1.48

 

Then in the box bottom right of N1

Amount Claimed 10176.70

Court fee 190

Solicitor's costs 100

Total amount 10466.70

 

 

Hope this is of assistance

 

-K

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Hi all,

 

Been reading a few threads and it seems that 'falsifying' of documents is standard practice by some claimants and I should accept that's how things are.

 

As the claim has been stayed for mediation I need to contact the Claimant with my proposals. I believe that the claim is for an unenforceable agreement, furthermore I am on benefits and can't pay nor do I have any savings, advice appreciated on what I propose.

 

- K

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8. 3/2013 allocation questionnaire returned

 

9. 4/2013 Stayed until 21 May 2013, by 7 May must file a completed directions questionnaire

 

10. Claimant sends letter asking for complete income expenditure and request for payment proposals and indication of defence.

 

You have already submitted your defence...so its now time to see if they wish to submit a further DQ and proceed...then you will be able to attack them on the inclusion of the sec69 interest.

 

Regards

 

Andy

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Hi Andy

 

This whole experience is like Alice in Wonderland. Can I just clarify

 

1. Standard Order for stay for settlement with consent of all the parties. On or before 7 May 2013 one of the following steps must be taken:

 

either the claimant must notify the court that the whole of the claim has been settled

 

or claimant or defendant must write to the court requesting an extension of the stay period......................................

 

or all parties must file a completed directions questionnaire at court.........................

 

So I also have to file DQ? Would this be the placed to attack re S69 interest? What would I be attempting to achieve? Would a strike out of claim due to inclusion of SI incorrectly putting claim in fast track so putting me in a financial perilous position re legal expenses be a realistic outcome?

 

In the meantime it's Ok to negotiate? and since my original statute barred and embarrassed defense I have had no further opportunity to refine my defense when does that take place?

 

Sorry for all the questions but this process is utter bewilding and there doesn't seem to be an easy handbook to follow.

 

regards

 

-K

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Yes both parties must file a further DQ in the event that directions 1 & 2 do not apply.In your opening post you state that the claim is not SB are you 100% sure of this? Judging from the title of your thread its not uncommon for phatom payments to appear when SB is approaching the debt.

 

When you filled your last DQ did you propose any Directions? Did the Claimant?

 

Regards

 

Andy

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Hi Andy

 

Thanks for your reply. Made reduced payments, last payment was 3rd May 2007 not phantoms, was getting over illness and pressurised into agreeing to make said payments then savings ran out. I'd forgot I'd made them hence SB defence but the amounts on supplied statements verified against current account. So SB 3rd of next month - is that correct? Before that date is it true that I cannot even negotiate or send income expenditure form as this will start clock running again. I know that this claim stops clock but if for whatever reason they don't proceed at DQ then sell debt I don't want to mistakenly incur another 6 years.

 

I didn't propose any Directions, only just found out what they are CPR28 correct? I have never had a copy of Claimants AQ should I have?

 

-K

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So SB 3rd of next month - is that correct?

 

Only if the claim is struck out or discontinued...litigation halts the clock.Of course you can negotiate... don't disclose your I&E...its not necessary.If they fail to submit their DQ the claim will be stayed until either party make application to proceed.

 

You need to submit Directions with your next DQ to request disclosure of the documents they will be relying on.You can make reference to the included sec69 within the DQ. Request a copy of their previous and current DQ once submitted.

 

Regards

 

Andy

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You say from your file that the DN was originally issued in 2006 and did not allow sufficient time for the remedy. However, you are also saying that you made reduced payments to the account until 2007 - in which case they will be allowed to issue another DN. If they had terminated the account in between the first DN and the 2nd, that might have been a different ball game. I am sure others will point out anything wrong in my thoughts above.

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Andy

 

I will only be financially able to offer a nominal F&F settlement figure so I was going to send IE just to indicate this was a realistic offer and I am not taking the mickey. Sorry to repeat myself but this negotiation wills not count as acknowledgement of debt for SB purposes?

 

regards

 

-K

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hi CitizernB

 

DN was issued 2006 per credit file but AFAIK I never received it, therefore, I cannot ascertain that it complied with the prescribed format. The 2007 DN was also never sent but MCE's reconstruction obviously has all the terms but this is a clear word processed fake as the default date and remedy date are dated for different years.

 

regards

 

-K

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hi CitizernB

 

DN was issued 2006 per credit file but AFAIK I never received it, therefore, I cannot ascertain that it complied with the prescribed format. The 2007 DN was also never sent but MCE's reconstruction obviously has all the terms but this is a clear word processed fake as the default date and remedy date are dated for different years.

 

regards

 

-K

 

I would think this could be useful if they haven't even bothered to reconstruct correctly - it could throw doubt on other paperwork they are producing. However, andy would need to comment on that.

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  • 3 weeks later...

Hi

 

Brief Update. We have entered period of negotiation which goes as follows:

 

1. Claimant ("C") writes you owe us £11k whqat are your proposals

2. Write back with no savings and on benefits and so offer nominal amount F&F

3. Unsurprisingly F&F refused and they will kindly accept a voluntary charge

4. I decline CO, tell them that F&F was all I can afford and was a nuisance payment. Told them I was making a Part 20 counterclaim for unfair charges, compound interest thereon and SI. Also requested under CPUTR 2008 whether they the solicitors and/or C currently hold or have ever held a properly executed Consumer Credit Agreement in your/their possession pertaining to myself and if not, to kindly confirm so in writing.

5 C will reduce charges from £25 each to £13 no mention of interest. Also they will accept the claim amount less the SI included within total amount. In response to CPUTR request instead of a simple yes/no answer sent another barely readable copy of application form which they state together with illegible T&Cs already sent constitutes the agreement

6 Me yet to counter

 

 

Fed up with reconstituted illegible agreement if I make a CPR31.15 request do I have to travel to their premises to view?

 

Also want to DSAR the original lender but the notice of assignment states the C is data controller. However all relevant details are prior to alleged purchase date and I wouldn't trust what they sent anyway so am I OK to DSAR original lender?

 

thanks

 

K

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" Fed up with reconstituted illegible agreement if I make a CPR31.15 request do I have to travel to their premises to view? Yes

 

Also want to DSAR the original lender but the notice of assignment states the C is data controller. However all relevant details are prior to alleged purchase date and I wouldn't trust what they sent anyway so am I OK to DSAR original lender?" Yes you can

Regards

 

Andy

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  • 2 weeks later...

Hi

 

Consent order received

 

1 The Claimant's claim against the Defendant to be withdrawn

2 There be no order as to costs

 

 

On reading other threads I should add

 

3. The claimant will not litigate further regarding this account

4. The claimant will not at any time assign this account to a third party

 

but as alleged debt now statute barred since 3rd May I will sign the above unless

anyone sees a problem.

 

Although I think I have a good defence as documents supplied are forgeries (for

everbody else other than DCAs who call them reconstituted) the risk of a few

hundred pounds costs against a claim plus costs of £20k plus time and stress

makes signing a no brainer for me.

 

 

Thanks to Andy and all others for their advice and taking the time to help.

 

regards

 

K

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Hi Kenzo

 

Excellent result I will amend your thread title to reflect the result.

 

I would add that it is pointless adding 3/4 above...that would be unacceptable by the claimant which could jeopardise the consent.

With regards to the debt being SB ..the clock stopped when the claim was issued.

 

Regards

 

Andy

We could do with some help from you.

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Excellent news - I am pleased to hear this is now approaching a conclusion for you.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Hi Andy

 

Final question :) (at least on this thread) - re SB the clocked stopped on issue of claim but if the claim is now discontinued if there is a new claim in future SB date will run from last payment made not issue of last claim?

 

regards

K

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