Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Notice of Assignment received 5 years after debt sold Citicard


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3401 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 249
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Got a reply to my letter...asking me to ring them...another email sent telling them to read their files and that I will only deal with them in writing and I am still waiting for a response! They are more than useless!

Link to post
Share on other sites

this thread is now in the citicards forum, where it should have been from the start.

 

it serves a very good purpose

 

as it shows other citicard holders with like issues

 

how to deal with the dca's

 

otherwise

 

it would be of no use to them or be found in the DCa forum.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

As mentioned to you, I don't want it there as I won't get any assistance or responses to the current problem i have, which is why I originally started it as a different thread to do with 1st Credit, however admin merged the 2 threads :(

 

As it stands 1st credit have not given me any explanation to my letter to them and keep sending me the standard letters threatening legal action..I guess my next step is a letter of complaint?

Link to post
Share on other sites

everyone that's ever hrlped automatically gets a new post alert

its not hidden

 

as for 1st crapit

 

they'll prob not bother to reply

once they see its a lemon debt.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 4 weeks later...

I've received a letter today explaining that the reason they started the cycle again was because they had to find me and they apologise for any confusion.

 

To makes matters more confusing they say their statutory demand was set aside because a copy of the cca had not been provided

and they have enclosed what they say is a true copy of the agreement and t&cs at the time of default as require by the act.

 

Am I correct in thinking they have to provide a copy of the agreement at the time the account was taken out not at the time of default?

 

It's just a load of photocopies of t&cs with citis name and address and my name and address.

 

I don't have any idea if they are from the time of default or not.

 

.HELP!

Link to post
Share on other sites

correct they will need the ORIGINAL signed agreement

trying to spoof you.

 

recons are no go.

 

you can scan the stuff up if you like

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

I've received a letter today explaining that the reason they started the cycle again was because they had to find me and they apologise for any confusion. Eh, were you lost then ?

 

To makes matters more confusing they say their statutory demand was set aside because a copy of the cca had not been provided

and they have enclosed what they say is a true copy of the agreement and t&cs at the time of default as require by the act.

 

Am I correct in thinking they have to provide a copy of the agreement at the time the account was taken out not at the time of default? - Yes, a copy of the agreement should have been provided for you to sign at the time of the account being opened ? Did you not receive one ? If not, then quite clearly they will not be able to provide a reconstruction if they have lost the original ? Terms and conditions should be from both inception AND at the time of default.

 

It's just a load of photocopies of t&cs with citis name and address and my name and address.

 

I don't have any idea if they are from the time of default or not.

 

.HELP!

 

To satisfy a s78 request they have to provide..

 

A copy of the agreement or a truthful reconstruction.

Terms and conditions from both inception AND at time of default or currently

Statement of Account.

 

 

I would have thought that there would have been a date on the terms and conditions ?

The thing is, if you are adamant that no terms and conditions were present at the time of you signing the agreement, I think they are on a hiding to nothing.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

I wouldn't dream of telling them why lol...surely a reputable company like them will know anyway :)

 

reputable...1st crapit..NEVER!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

To satisfy a s78 request they have to provide..

 

A copy of the agreement or a truthful reconstruction.

Terms and conditions from both inception AND at time of default or currently

Statement of Account.

 

 

I would have thought that there would have been a date on the terms and conditions ?

The thing is, if you are adamant that no terms and conditions were present at the time of you signing the agreement, I think they are on a hiding to nothing.

 

I've never received a copy of my signed agreement, they only ever sent some blank t&cs which could have been from anytime

and a date typed at the top saying revised 25th February 2008,

these were supposed to be from when the account was opened,

 

the ones they sent today are supposed to be when the account defaulted and are dated ummm 2008 also!

 

Plus I'm pretty sure the APR in 2008 was not 35.7%

 

Don't think they have a clue what they are on about..

Link to post
Share on other sites

I've never received a copy of my signed agreement, they only ever sent some blank t&cs which could have been from anytime and a date typed at the top saying revised 25th February 2008, these were supposed to be from when the account was opened, the ones they sent today are supposed to be when the account defaulted and are dated ummm 2008 also! Plus I'm pretty sure the APR in 2008 was not 35.7%

 

Don't think they have a clue what they are on about..

 

Judging by what they sent you could be right.

:mad2::-x:jaw::sad:
Link to post
Share on other sites

Can someone please confirm to me, if these things end up in court do they need to provide the proper copy of the cca with signatures on or not? Or would a judge accept a set of downloaded t&cs with my name and address on them?

Link to post
Share on other sites

Can someone please confirm to me, if these things end up in court do they need to provide the proper copy of the cca with signatures on or not? Or would a judge accept a set of downloaded t&cs with my name and address on them?

s127(3) requires an improperly executed agreement. EG an agreement signed before 6-4-2007 not signed by the debtor or not con taining the prescribed terms for that type of agreement. S65(1) states an improperly executed agreement can only be enforced by a court order- an improperly executed agreement is if it is not in its prescribed form, not signed by the creditor or misstates the APR. S127(3) lays down the restrictions on enforcement, hence the need for the original

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 

 

 

Any help I am able to give is from my own experience only. Should you have any doubt you should contact a qualified professional.

Link to post
Share on other sites

  • 3 weeks later...

Received a letter today from 1st Credit saying they believe the documentation they have provided is enforceable

but apologise for not sending a statement of account and advising of the outstanding balance,

they say they view my request is now complete and the balance is due for payment.

 

So they have sent me some t&cs from when they say the account was defaulted which are merely printed off from a computer,

, nothing from when the account was opened, not a sniff of an application form or original agreement.

 

Should I now go back to them and mention the account was not terminated correctly because the default notice was not compliant,

 

or should I tell them to go ahead with their collection activity which will be vigoursly contested because I believe the documentation is not compliant, or should i just ignore them?

 

Thanks

Link to post
Share on other sites

Are they already aware that the Default notice is dodgy ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

Can I just ask who issued the original Stat Demand 5 years ago ?

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

In haven't yet told,them about the default notice and,it was 1st credit who issued the statutory demand

 

Ok, I am not quite sure how the timeline works here.

 

In 2008 you received notice that the account had been assigned to 1st credit. The title of the thread suggests that the notice advises that the account had been sold to them in 2003 !

 

Why did they wait so long to advise you?

 

TBH, if they have already issued a stat demand which was subsequently set aside. I would think they should not attempt an SD a 2nd time as it could be construed as vexatious.

 

I must admit, if this were me, I would just ignore their letters. Unless of course you are desperate for a pen pal !!

 

The original creditor has obviously issued an incorrect DN

There has already been a stat demand that was set aside

They don't appear to have provided any different or correct paperwork.

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

This thread was merged with another one of mine I think, the account was sold in 2008, it becomes statute barred next year.

 

It's strange that once the SD was set aside I heard nothing from them until recently,

 

my credit file was not updated or anything.

 

.I think that as it's coming up,to being statute barred they are trying their luck again

 

..think I will ignore them for now and see what arrives next, maybe then I will mention the invalid default notice :)

Link to post
Share on other sites

Ah righto.. IMHO, I would keep the dodgy DN a bit quiet for now.. :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...