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    • more detest the insurrectional ex variety dx
    • Laura, I was surprised that the Director said that you hadn't appealed twice. I thought that the letter you posted on 24th June was the second appeal and that was to the IAS. And they did say that there was no further appeal possible. Could you please explain how many times you appealed. I am going to read your WS now. PS  Yes I meant to say that the keeper did not have a licence therefore it was wrong of them to assume he was the driver and the keeper. Thanks for picking that up.
    • In answer to your questions yes even though it wasn't called that, it was the NTK. Had it been a windscreen ticket you would not have received the NTK until 28 days had elapsed. In earlier times if the warden was present then a windscreen ticket would have been issued. It nows seems that the DVLA and the Courts don't see a problem  with not issuing a ticket when a warden is on site. A period of parking must mean that ther e has to be a start time and a finish time in order for it to be considered a period. A single time does not constitute a period. I am not sure what you mean by saying it could be taken either way.  All they have mentioned is  the incident time which is insufficient. There are times on the photos about one minute apart which do not qualify as the parking period because they are not on the PCN itself. The reason I asked if the were any more photos is that you should be allowed 5 minutes Consideration period for you to read the signs and decide whether you want to accept them and you do that by staying longer than 5 minutes. if  more  do not have photos of your staying there for more than 5 minutes they are stuffed. You cannot say that you left within the 5 minute period if you didn't , but you can ask them, should it get to Court , to provide strict proof that you stayed longer than the statutory time. If they can't do that, case over.
    • I recently bought some trainers from Sports Direct and was unhappy with them and their extortionate delivery and return postage charges. I tweeted about being unhappy, and received a reply from someone claiming to be from Sports Direct asking me to send my order number and email address by pm, so a claim could be raised. Which I (stupidly) did. The account used Sports Direct's name and branding, and a blue tick.  The following day I received a call from "Sports Direct Customer Service", and with a Kenyan number. They asked for details of the issue, and then sent me an email with a request to install an app called Remitly. They provided me with a password to access the app then I saw that it had been setup for me to transfer £100, and I was asked to enter my credit card number so they could "refund" me. I told them I was uncomfortable with this (to say the least), and was just told to ring them back when I did feel comfortable doing it. Ain't never gonna happen.  I just checked my X account, and the account that sent the message asking for my details is gone. I feel like a complete idiot falling for what was a clear scam. But at least I realised before any real damage was done. if you make a complaint about a company on social media, and you get a reply from someone claiming to be from that company and asking for personal details, tread very carefully.   
    • The good news is that their PCN does not comply with the Protection of Freedoms Act 2012  Schedule 4.. First under Section 9 (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; (b)inform the keeper that the driver is required to pay parking charges in respect of the specified period of parking and that the parking charges have not been paid in full; The PCN does not specify the parking period. AS you rightly say the ANPR times do not include driving to the parking space and then from there back to the exit. And once you include getting children in and out of cars especially if seat belts are involved the time spent parked can be a fair bit less than the ANPR times but still probably nowhere near the time you spent. But that doesn't matter -it's the fact that they failed to comply. Also they failed to ask the keeper to pay the charge.  Their failure means that they cannot now transfer the charge from the diver to the keeper . Only the driver is now liable. As long as UKPA do not know who was driving it will be difficult for them to win in Court as the Courts do not accept that the driver and the keeper are the same person. Particularly as anyone can drive any car if they have the correct insurance. It might be able to get more reasons to contest the PCN if you could get some photos of the signs. both at the entrance and inside the car park. the photos need to be legible and if there are signs that say different things from others that would also be a help.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I don't think it matters to be honest. You might as well do the letter whenever you are ready. I don't think there is any point in giving a very long time for them to decide, 21 days would probably be reasonable. I use language along the lines of "This offer shall remain open for acceptance for a period of 21 days, after which it shall lapse".

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Oh well, a 7 page witness statement and 73 pages of 'evidence' later I'm ready to send stuff to the court. I've tried to show by everything that I've sent them how DAFS have lied all along - and lied so well that we couldn't have known we had been mis-sold. I've sent everything we had to show that we weren't told the insurances were optional and that as they had concealed the facts from us so well we couldn't have known any earlier than we did.

 

I really hope that the Judge sees how much they lied to us. I've tried to point out all the things that made it so easy to remember the day, as he did say that he found it hard to believe that we could remember it so well. Believe me, the things we remember about that day are entirely because of certain things that happened. It makes it pretty easy to remember almost everything about it. I have checked, double checked and triple checked and I cannot see one single thing on the paperwork we have that mentions these insurances being optional.

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Now everything is ready to send I am having a major panic this morning. I have convinced myself that everything is hopeless, that the judge will turn round and be really annoyed because we haven't proved what he asked us to; I'm not sleeping properly as it wakes me up in the night.

 

I really need some reassurance. I take some kind of hope from the fact that the judge didn't just dismiss the whole thing last time and the fact that he has allowed 2 hours this time. Surely that must mean he thinks we have some kind of case or why allow that long?

 

One thing I really need to know is about the Skeleton argument that has to be filed next month. What do they mean by 'with copies of any relevant Statutory Material and authorities'?

 

Oh and by the way - if anybody from DAFS should be checking up on this thread-you might be wearing me down but we're not beaten yet. We'll be at Court and ready to fight our corner no matter what. It's our last chance so we'll throw everything at you that we have and show how much you have lied.

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Hi, I've never been great at the whole reassurance thing, but I think you are right that the judge would have simply dismissed the whole thing at the last hearing if he thought it was hopeless. I'm sorry to hear that you are finding the process so stressful. There is no getting around the fact that going to court is stressful experience for non-legally qualified people, especially when you are confronted with a technical legal issue such as dealing with The Limitation Act 1980.

 

I think the key thing is to make sure you are focussed on the key issue for this hearing, which I understand to be an application for summary judgment on the basis of the allegation that your claim is time barred. You need to really focus on arguing why you meet the criteria for s32. The process is intimidating but the legal issue is not actually that complicated and you clearly understand it so don't put yourself down. Don't get too distracted by the other stuff and don't focus too much on making allegations about lies or making allegations about commission.

 

When they say "copies of relevant statutory material and authorities", this means copies of any statutes and case law you want to refer to in your witness statement or skeleton argument. The statutory material is s32 of the Limitation Act. I don't think you need to be using any case law.

 

If you want to make a 'without prejudice' offer you should do it quickly. Do it before the other side has to incur legal costs getting their lawyers to prepare for the hearing. It should just be a very simple letter along the lines of 'I believe I have a strong case and am fully prepared to see this case through until trial. However in order to avoid further costs and stress for all parties I am willing to settle my claim for xxx on the basis that each party bears their own costs. This offer shall remain open until xxx. I look forward to hearing from you. In the event that you decline this offer I will of course draw it to the attention of the court on the issue of costs.'

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Thanks.

 

I am well aware that this is our last chance so I really want to get it right.

 

Our pack of evidence is huge, purely because we need to show that they lied about the insurances by making us think we had to have them.

 

As it is a kind of 'he said, she said' kind of thing we need some way to show that we didn't know.

 

I hope we have managed to do that by providing everything that we have-and nothing shows them as optional at all.

 

As for the reasonable diligence bit, that's a lot harder,

but we can only state that as the facts were deliberately concealed from us

we had no way of knowing that we were being lied to.

 

Yes, there was information around at the time, but you had to know where to look.

 

It wasn't a big scandal in the papers or on tv.

 

You could only look for it if you knew what to look for in the first place.

 

To do that you had to be aware that you were mis-sold in the first place.

 

We've also spent time explaining everything that we remember about the day to prove to the judge

that it is possible to remember something that happened all those years ago.

 

Oh well, nothing I can do now apart from sort this letter out.

 

I will leave them to make their decision up until the day before the hearing and no later.

 

Thanks for your help.

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I'm struggling to come up with anything useful for your skel, not aware of any authorities on the subject of reasonable diligence in limitation cases. Probably plenty of first instance cases which have swung each way depending on the facts of the case.

 

Perhaps Ladd v Marshall or Lifely v Lifely may provide a little assistance, not exactly what you're looking for but should provide some useful insight in the matter of reasonable diligence/ concealment and how the court decided its effect on re-opening cases on appeal.

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  • 3 weeks later...

Hmmm. That doesn't look like good news.

 

Just had an e-mail from Irwin Mitchell.

 

Apparently there has been a change of solicitor today from Ascent Legal to Irwin Mitchell and they want an urgent phone call.

 

Am still awaiting a call back, but if they have changed solicitor it doesn't look like they are going to accept the offer of settlement.

 

Why would they change solicitor at such a late stage?

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Irwin Mitchell are quite approachable and reasonable...maybe they do want to come to some agreement.

 

Andy

We could do with some help from you.

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Irwin Mitchell are quite approachable and reasonable...maybe they do want to come to some agreement.

 

Andy

 

I do hope so. I can't understand why they have changed at such a late stage though. We gave them until tomorrow to accept or refuse the settlement so perhaps that's why they've e-mailed the change across and want an urgent phone call. I wish they'd hurry up and get back to me...I'm nervous.....

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Ascent Legal & Irwin Mitchell are part of the same group. As I understand it Ascent deal with collections and also some bulk processing e.g taking statements. Irwin Mitchell would deal when "proper legal work" is involved. - perhaps as Andy notes above this could be a positive step

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  • 3 weeks later...

It does not look like we will be getting an update...shame after all the assistance given by Caggers.

We could do with some help from you.

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well the OP viewed the thread today so quite surprised they would feel inclined not to update :|

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I wonder if they settled and agreed to confidentiality.

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