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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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xxjosxx vs lloyds tsb


xxjosxx
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good luck jos-loads of helpful people on here who'll root for you

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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THANK YOU jubax!

I was so upset this morning however, with the exremely helpful bookworm im starting to see a little light - my letter to lloyds is ready in envelope ready to be sent to andover first thing tomorrow (well actually today cos its 12.19am) fingers crossed it will be over soon!

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jos-our credit rating is absolutely c**p but we were accepted for a bank account with coop,norwich and pete,natwest and abbey-go to your branch armed with passport,driving licence and a recent utility bill,or bank statement-sorted-post how you get on tomorrow.

ps-with abbey and coop you get an electron card -go t moneysupermarket.com-click on current accounts,then basic accounts-it will show you info on each bank.-hope this helps.-ju.x

lloyds S.A.R -sent 04/04/200

statements received 11/05/2007

prelim-14/05/2007 -£4987

lba-30/05/2007

n1-20/07/2007

 

Co-Op prelim sent-20/04/2007-£136.50

settled in full

goldfish prelim-27/06/2007

 

capital one -deemed served -01/07/2007

settlement without cci offered 17/07/2007

halifax prelim-17/07/2007

 

aqua--prelim-13/07/2007

 

welcome-prelim-30/06/2007

lba-14/07/2007

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hi all - ive had a few computer problems hence the delay in posts!

well, todays the day! lloyds had until today to pay up or else! A big envelope turned up today and i thought... oh my god... this is it - but when i opened it it was the loan agreement they bullied me into to paying back my overdraft!! (which was stopped without notice!)

I will definatley not be signing it!!

This is the really tricky bit now as it really worries me courts and that....

here goes......

Oh thanks for the bank account advice - i have managed to set up a bank account with abbey, its only an electron card but thats all i need really for the time being!

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Good Luck Jo!!!

We're just in the process of starting a claim and am now expecting blood, sweat and tears myself. These guys and girls on here are a terrific support as seen by yourself. Hope everything works out well for you. I've a great feeling there'll be a great big smile on your face soon.

 

Tony xx

THE VIEWS POSTED BY MYSELF ARE STRICTLY MY OWN OPINION AND CANNOT BE RELIED ON FOR LEGAL PURPOSES.

IF IN DOUBT, CONTACT A QUALIFIED LEGAL EXPERT

SWISSTONI

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  • 2 months later...

remember me??... well its been nearly three months since my last post (other demanding issues took over) i was already to take lloyds to court, scraped the money together then booooooommmmmmmmmmm!!!! that lost case in birmingham threw me for six and i lost faith - an now when i have manages to scrape the 120 quid to file to the courts - this test case comes about! is this a sign not to carry on?? why me! shall i send another letter to lloyds as the last one i sent (with no joy) was may??? or shall i jst go straight to the courts?? any advice would be greatly received.

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