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    • Received the claimants Directions Questionnaire today.  Haven't had anything else through. N180_Redacted.pdf
    • Hi team, I should of really walked away when they said the vehicle had no v5 and I would have to complete v62. They only disclosed v62 form after all documents for finance was signed. However, I needed a vehicle as I was the only driver in my household and my sister was extremly ill and I had to take her to hospital appointments. I purchased a vehicle from big motoring world on the 31/06/24. After driving away the vehicle the very same day I could hear a very distinctive water sloshing noise come from the interior. I then decided to take the vehicle back to branch 15 mins after driving away. The manager came for a ride and said he could hear something but this issue was ‘minor’ and it was my psychologial thinking that made the issue even worse. Manager was very rude. I then took the vehicle home knowing full well it would give me nothing but grief. A day after the rear left tyre started losing air. I know they could say this was probably due to the driver however I believe the issue was present before purchasing vehicle. I called up Audi and my finance company and explained situation. Audi could accomodate me for the 13th for a diagnostic. Finance company told me to take to an independant garage and not BMW. Motonovo been helpful in this situation.  I took vehicle to Audi for a diagnostic. Unfortunantly, they done an Audicam and the technician somewhat resolved the issue without guidance from myself. No charge was applicable as this was a health check. However, I wanted the diagnostic. The car still has water inside. Audi are saying this is a common fault. However, I have no confidence in the vehicle. I have emailed bigassist with all my findings and commanded them to collect the vehicle. Audi shall also be sending me an email next week of the issues they discovered. This was issue pre exisitng. It is still below 30 days, can I still reject? Do i need to send a letter? I have been very direct to BMW that I no longer want the vehicle. please can we assist    
    • lies is all they have @dx to support their adoration of 'little feet'  like trump, farage and bad penny wannabe 'little feet' caligulas and neros, empty of anything worthwhile.
    • I bought my house 2 years ago. The previous owner had died. I continue to recieve parking fines and communication from DVLA in the name of the dead person, despite contacting DVLA via post to inform them I am the new owner of the property. I have sent them proof of purchase and ownership but the communications continue to arrive. Aside from using "return to sender", does anyone have any idea how to stop this and get DVLA to update their records? Not sure if relevant but the Tax class on the vehicle is disabled meaning that the price of vehicle tax is £0 per year. I assume someone is using this to get free vehicle tax which is up to them, but I'm bored of fighting with parking charge companies and getting threatening letters, as whoever is doing this is also not very good at paying for parking.
    • I haven't heard of them asking for photographic evidence in this way before – but I don't think it will really pose a problem. Have you got a history of sending parcels which were then lost and you had to claim for? When you send your letter of claim? Was the item properly declared? Was the item correctly valued? Please answer these questions and then take at least a couple of days reading very thoroughly the stories on this sub- forum. There are lots of them. Read some of the pinned topics at the top which will explain the principles and then read the stories to see other people's experience. Post up your letter of claim in PDF format so we can see what you sent.  
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Being made homeless due to Job Centre


Casper's Ghost
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as caspers ghost was sanctioned under the old sanction rules hardship is not payable for a work program sanction.

several people have advised to make a claim for housing benefit and council tax benefit and he did make the claim, posted above that he will be entitled to £50 per month and his dad will make up the difference.

I think Casper needs to go back to the council and request a reconsideration of the amount of help he is currently receiving towards the rent.

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When your sanction ends as long as you have no further additional sanction then yes your payment will start again from the day after the sanction exhausts, but you won't be paid until the normal payment would be due following your signing at the JCP.

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Went to Job Centre today, and asked the woman at 'reception' if I am entitled to a crisis loan. She said she thought not. But I can write a letter to them, which I am trying to sound good. But think I failed in that.

Forgot to tell her that I live on my own. And in this weather am glad I am staying at mum's as I would be in hospital if I was there. Also got an inspection for Monday but was never told of this when I looked at the flat and when I signed the tenants agreement. Didn't even know I had to. Would they ask if I was unhappy with the flat? Or if there is anything else? I haven't been able to close the front door from the inside.

And will they say something about the carpet? He said he would clean it but never did.

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Hi Casper. It's usual to have an inspection every six months, and sometimes as often as every three months, when you live in a rented property. It's certainly nothing unusual.

 

If there are problems with the flat, it's an ideal time to bring them up, and I would certainly suggest that you bring up the fact you can't close your front door - it's a security issue. You could certainly mention that the carpet still hasn't been cleaned, but if you have no electric at the property they aren't going to be able to rectify that for you.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

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You would have to check your tenancy agreement for the amount of notice that you are required to give, Casper. It's usually 8 weeks, and the notice period should end the day before your rent is due - e.g. if your rent is due on the 3rd, your notice period should end on the 2nd.

 

As I say, check your tenancy agreement then come back to us if you have any problems.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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Casper, I really don't want to upset you but it really won't matter what you write in the letter.

This is the only way I can try to explain and I apologise as no offence is meant here.

As you are subject to a sanction of your benefit criss loans will not help you as you did something to dtermine that a referral was made to dma resulting in the sanction. Unfortunately the social fund state that by receiving a sanction you have put yourself in a position of crisis and this means they cannot help you.

 

The people you see in the JCP are not processing officers in fact a lot of them have never processed a benefit claim or even have any benefit knowledge or experience so they can advise that you can try but we are not allowed to say you won't get it when you are in the office. I have never processed social fund but I have processed IS and JSA many years ago and this crisis loans unable to pay during a period of sanction was in place then and is still the same now.

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http://www.dwp.gov.uk/docs/social-fund-guide.pdf

 

Direction 17 – Sanctions and disallowances

Direction 17

77.

Direction 17 restricts the CL awards which may be made in specified circumstances to expenses that arise as a consequence of disaster or in respect of fireguards or items required for space heating or cooking.

 

At least you can claim heating expenses I think.

"Ask not what your country can do for you, ask what you can do for Poundland"

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Good question. That's something you'd have to check with your dentist - I know some dentists only treat nhs patients in receipt of particular benefits - for example, tax credits.

"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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Casper I've already stated that all you need to do is to complete form HC1 whih you can get from your JCP or health professionals and they will make an assessment on your circumstances.

As you are not entitled to receive JSA due to your sanction you need to ensure that you do complete this form as they are checking declaratios on presrciption for those stating that they are entitledto free prescriptions and there have been threads previously about being pursued for a penalty charge for false declarations.

http://www.nhsbsa.nhs.uk/DentalServices/Documents/penalty_guidance.pdf

In order to prevent this please get hold of HC1 and complete it to cover yourself.

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you can still access free NHS care however you cannot automatically receive free prescription which includes dental and optical treatment, you will have to obtain and complete the HC1 asap or you could end up with up to a £100 penalty fine for claiming a free prescription earlier in the week.

They were completing a 100% check on all free prescriptions via benefits recently so get that form and complete it.

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Get the HC1 asap and send it off asap.

On the back of the prescription it ask if you are in receipt of Income Based benefits and at the moment you aren't :( if you ticked that box then they could argue a false declaration was made but if you get HC1 sent off you may be ok.

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