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    • Well, it's good that you have five days before you're supposed to go there, there is time enough to sort things out.  See if Booking.com rear their head tomorrow.
    • It is an interesting Final Notice. Firstly because there is usually a reminder Notice before the final Notice. Secondly because it contains some of the wording that should be in the original PCN [aka Notice to keeper]. It could be that the necessary wording in the NTK is missing so they put it in the Reminder Notice to cover their error. If they have it hasn't worked. But the only wat we will know if you post up the back page of the Notice to keeper along with the other details asked for on Post 8 .  If they have got it wrong it means that they are unable to transfer the liability to pay the PCN from the driver to the keeper . I take it that you are the keeper and not the hirer? And do you know how long you are supposed to stay in that car park? In the past I have found Sainsbury's pretty good at cancelling PCNs for their customers. Take both PCNs in to the store and point out if you are a regular customer and that the driver spent a lot of money in their store and see if they could please do something with the ticket for you. if the manager can't help, then come back and we will give you their Head office and write to them. It is the easiest and quickest way to get the ticket cancelled. No point in appealing since that would mean they lose the chance to make any money out of you which is their whole reason for running the car park. If you cannot get Sainsbury to cancel then we rely on ECP getting things wrong so that you don't have to pay  on a technicality or technicalities. For example if the PCN does not comply with the Act and the keeper is not then liable it makes it difficult for ECP to win should it go to court as so many people are legally able to drive your car and Courts do not accept that the driver and the keeper are the same person. Which is why we do need to see the questionnaire filled in and the rest of the NTK. Also it would be helpful to get photos of the signs in the car park. Ones that can be read by us, and the sign at the entrance as well as the inside ones especially those that are worded differently. Poor signage is another defence that works well and you will  need a good defence should they decide to go to Court.
    • Thanks for answer ref address/bank. Thought it wise to double-check.   When I reply to them as per post #5, what should my reason for dispute be?   " dispute this debt because..recommended reason as advised from your thread and add the debt purchaser has yet to provide any or all of the required documentation."
    • Alternative is to access the video yourself, upload to YouTube or similar and link back here.  Video will be accessible once you input your details into Wandsworth website: https://parking.wandsworth.gov.uk/pcn  
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CREDIT AGREEMENTs


Hayley1210
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Good evening, well I am spending my Saturday evening really scrutinising a SAR received from barclaycard and wonder if anyone can offer any advice on what should be included in a credit agreement. The one i have received looks more like a standard application form to me (it gives my maiden name in name and address box, my salary and bank details that's it nothing else). No payments details, no interest rate or payment dates, nothing. There is a small box that's unreadable that talks about consumer credit act. Oddly, it's signed in my married name, I was three months into my marriage at the time, but I don't understand why name wasnt changed. There is no signature from barclaycard. I'm not convinced it's an actual agreement, its more like one of those that you sometimes receive through the post with a big "offer ends October" written across top. My account was opened in 2002 but as a way forward could anyone let me know what specifics are required in a credit agreement?

 

Many thanks, this site has been wonderful in helping me toughen up and get my financial life back on track

 

Hayley

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Sadly, I am spending my Saturday evening going through MSE and CAG and trying to help out other people who have had similar problems to me.

 

While both of us are being productive, I wish we both had better things to be doing on a Saturday night...

 

Good luck with yours...

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Yes, absolutely Bandit!! Bless you though, it's pretty decent of you and the many others on here giving their time and doing their best to help others, I can't stress how much this site has helped me in so many ways:-)

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Hi Hayley,

 

If, as you say above, BC have responded to an SAR, you are lucky to have anything regarding the credit agreement itself. This document (whether a credit agreement or an application form) is normally only supplied in response to a CCA request.

 

Perhaps they sent you an invitation to apply in your maiden name and you applied in your married name.

 

In any event, this is clearly an application and not a credit agreement which, theoretically, they require to enforce the debt in court.

 

Are you looking to reclaim PPI and/or penalty charges on the a/c or were you hoping to question the enforceability of the a/c.

 

Is the a/c open or closed and are there any arrears. A little more info will help us, if you want advice.

 

:-)

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Hi Slick, thanks for responding. Perhaps I should submit a CCA too do you think? I've trawled through 6 years of statements although there never have been many charges added to the account except for last five month which I will try to claim back. the account remains open, I'm in dealings with mercers at present but b/c refusing to stop charges/interest so I'm just trying to delve a bit further. Paying £1 a month at present :-)

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Hi Hayley and thanks for the info.

 

As you've already been supplied with the application form, I see no point in sending a CCA request - they'll just send you the same documents again.

 

If you are experiencing Financial Difficulty, the bank has a duty to recognise this and assist. Please read here and write to the bank asking for charges and interest to be stopped - http://www.consumeractiongroup.co.uk/forum/content.php?557-Letter-for-an-application-for-consideration-for-hardship

 

Any penalty charges added to the a/c can and should be reclaimed in full. BC will argue and you may be forced to take court action. However, as the amounts involved are relatively small, they may agree to refund if you persist. We'll help you with this.

 

:-)

We could do with some help from you

                                                                PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

                                            Have we helped you ...?  Please Donate button to the Consumer Action Group

 

Please give something if you can. We all give our time free of charge but the site has bills to pay.

 

Thanks !:-)

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