Jump to content


  • Tweets

  • Posts

    • I did ask them why, but seems they have more spare cash than we do .. ;-( .. I doubt their bank would even support a chargeback after a year has passed. Anyway I've constructed my first DRAFT Snotty Letter .. so here goes ..   RE: PCN 4xxxxx Dear ALLIANCE PARKING Litigation Dept, Thank you for your dubious Letter Of Claim (dated 29th April 2024) of £100 for just 2 minutes of overstay. The family rolled around on the floor in amazement of the idea you actually think they’d accept this nonsense, let alone being confused over the extra unlawful £70 you had added. Shall we raise that related VAT issue with HMRC, or perhaps the custodians of the unicorn grain silos? Apart from the serious GDPR breach you’ve made with the DVLA and your complete failure in identifying the driver, we’re dumbfounded that the PCN is still not compliant with the PoFA (2012 Schedule 4 Under Section 9.2.f) even after 12 years of pathetic trial and error. We also doubt a judge would be very impressed at your bone idleness and lack of due diligence regarding the ANPR entry / exit periods compared with actual valid parking periods. Especially with no consideration of the legally allowed grace periods and the topological nature of the Cornish landscape versus a traditional multi-storey. And don’t even get us started on the invisible signage during the ultra busy bank holiday carnage, that is otherwise known as the random parking chaos in the several unmarked over-spill fields, or indeed the tedious “frustration of contract” attempting to get a data connection to Justpark.  We suggest your clients drop this extreme foolishness or get an absolute hammering in court. We are more than ready to raise the issues with a fair minded judge, who will most likely laugh your clients out in less time than it takes to capture more useless ANPR photos. We will of course be requesting “an unreasonable costs order” under CPR 27.14.2.g and put it toward future taxis to Harlyn Bay instead.  We all look forward to your clients' deafening silence. Legal Counsel on behalf of the Vehicle Keeper.  
    • Hi,t I'm not sure if I'm posting in the right subsection but General Retail appears to be the closest to it I think... About a year and a half ago I got a new phone so I listed my iPhone 10 on eBay.  The listed stated 'UK only' and 'no returns accepted'. Considering I had had the phone for about 4 years, I myself was amazed that I had kept it in such good condition all that time - apart from being slightly scuffed around the charging port there was absolutely nothing wrong with it. It had the original box, its unopened original Apple cable, plug, and earbuds, and I threw in a case for it and It had always had a screen protector on it. Someone wanted it from Armenia, and I stupidly agreed to it.  She paid and I sent it off, fully insured. Not long after she received it, she sent a message saying it 'was not as described', so I asked to see photos of whatever was the problem.  She sent two photographs of the box.  Just the box.  I said I wasn't even going to consider refunding her unless she told me what she meant by 'not as described'.  I thought, if it's been damaged in transit, then it would be covered by the insurance. Anyway, she didn't respond at all, even though I had messaged her several times, so she opened a case with eBay. I have sold a fair few things of mine on eBay in the past buy had never had had anyone come back to me asking for a refund.  I got in touch with eBay several times by phone and by email, and found out they always side with the buyer, no matter what with their 'eBay Seller Guarantee'.  She had been told she could keep the phone and told me they would recover the money from me from my account blah blah.  So I unlinked all of my cards etc and changed my bank account to one that I never use with no money in it. My account got suspended.  I continued to try to explain to eBay that I had been scammed but I got nowhere. My account was permanently inaccessible by this point. I reported the phone stolen and the IMEI blacklisted but I'm not sure if that would make any difference being in Armenia, but it was all I could think of to piss the buyer off. A couple of months later I was contacted by email by a debt recovery company (I can' remember who now), to whom I explained I will not discuss the matter with them until I had received an SAR I had requested from eBay. As I could no longer access my account, I couldn't review the communication I needed to show I was not in the wrong. The SAR was produced but I was advised that the information I was looking for would not be included but I said I wanted it anyway.  There were so many codes etc. and hoops to jump through to access it, that even after trying whilst on the phone to them, I still couldn't get into it, so I never got to see it in the end.  I think they said they would send the code by post but they never did and I forgot about it after a while. I've just come across a couple of emails from Moorgroup, asking me to phone them to discuss a private matter regarding eBay.  I haven't replied or done anything at all yet.  The amount they are trying to recover from me is £200ish from what I remember. I know it's not that much but I don't want to pay the b*astards on general principle. I've had a lot of useful advice from CAG in the past about debt collectors but it has always been about being chased by creditors, I've never been in this situation before. I don't know what power they legally have to recover the 'debt', and most importantly, I am two years into a DRO, and the last thing I want is another CCJ to shake off if I'm cutting my nose off to spite my face.   Any advice gratefully received!!
    • Hi, I have the Sims 4 on Macbook. Over the last year I have paid for multiple add on packs spending a lot of money on them. I bought them all in good faith as my Mac met all the minimum requirements to play them. I have been playing happily for about a year and bought my latest pack just over a week ago. The games were all working fine yesterday. Then suddenly today EA released a new app to launch the games and this new app requires a MAC OS that my computer cannot use. Now suddenly none of my games are accessible and I am unable to play anything. They did not warn us about this change in requirements and if I had known they would be doing this I wouldn't have bought all these add ons as they are now all totally unusable. The games themselves have not changed, only their app to launch them and I can't afford to buy a brand new mac just to play. So my question is how can they change the minimum requirements after I have paid for a game? I agreed to pay for them based on the fact my mac met their requirements and was not informed when purchasing that this would be an issue in the future. I understand new games (like Sims 5 which is to be released next year) might not be compatible but this is a 10yr old game that they have suddenly made inaccessible due to their new launch app. Does anybody know if I can do anything or anyway to get a partial refund from them? Thanks   Here are their T&C... I can't find anything in there about them being able to do this so not sure what to do https://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
    • OK. Thank you all for the input.  I'll ignore their letters of demand but NEVER ignore a letter of claim. I'm bracing myself for the stress as their demands £££ goes up and the case gets sent to debt collectors. 
    • OK.  It was worth a try. Their case is still pants and they have broken their own Code of Practice numerous times.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

eBay fraud You can't stop it! Beware all sellers


Guest oneliner
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4248 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Guest oneliner

I am an eBay top rated UK power seller. This is my full time business.

 

Last week I was forced to see a gaping hole in eBay’s security/ seller protection.

All sellers need to take note of what happened to me as you will find it extremely difficult to resolve because of the way eBay operate.

 

I am in the UK and have an eBay shop on eBay.co.uk

 

A UK buyer went on to eBay.com as opposed to eBay.co.uk (this is imperative for the fraud to succeed) and made her purchase from the .com rather than the .co.uk site.

 

This buyer then bought goods from me for £49.99 I posted the goods using first class recorded delivery. The goods were signed for the next day.

 

The buyer then opened an item not as described case in the .com resolution centre. saying that she had bought a different size to that which she received.

 

I have been sending messages to this buyer but she ignored all of my messages.

 

She then put a tracking number in the eBay.com resolution centre; she did not send me the tracking number.

(she had no intention of sending any item back to me as this was part of the Confidence Trick])

I then checked the tracking number and the only message that the tracking number brought up was ‘this item has been delivered’.

 

In I then rang the Post Office and they informed me that this tracking number referred to a parcel that was posted 24th January 2012

and collected from the sorting office in Halifax on 25th Jan 2012.

 

The Post Office then provided all of the tracking details which I then forwarded to eBay.co.uk as I could not get anyone on eBay.com to hear my case.

 

The transaction by this fraudulent buyer took place on 20th August 2012.

 

In the resolution centre, the only communication I am allowed is with either the buyer or eBay themselves is to click the button to refund the buyer.

There is no option to dispute what the buyer has said.

 

In the meantime,

I have spent many hours on the telephone to eBay and got absolutely nowhere because eBay.co.uk cannot deal with any problems that come from eBay.com.

I have tried ringing eBay.com numerous times, but got nowhere in doing so.

 

The eBay.co.uk have been helpful in the way that they can see exactly how I have been duped by this buyer

but cannot do anything about because the person bought on eBay.com which is US based.

 

I received a telephone call from an ebay call centre based in the Philippines by a manager and she confirmed that ebay.co.uk

cannot look at the case because the transaction was made on ebay.com.

 

Now to add insult to injury, ebay.com have now found in the buyers favour and put a strike against my seller account because I did not refund payment to this buyer.

This is despite that eBay.co.uk fully aware that I have been the victim of a fraudulent buyer.

So despite no item being returned to me and also that I have categorically proved that I am the victim of fraud,

eBay.com have not only allowed this loophole to be exploited to the full,

but also held myself liable for it!

 

To highlight the M.O. of this buyer that eBay can do nothing to prevent.

· Opened an eBay account in the UK

· Opted to have Private Feedback

· Used her works address in Guildford Surrey on eBay and Paypal

· Used a telephone number that doesn’t belong to anyone

· Went on to eBay.com to make the purchase

· After receiving the goods, opened an ‘item not as described’ case in the eBay.com resolution centre (Buying on the ebay.com site as opposed to eBay.co.uk is Key to the success of the Fraud)

· Send an ‘old as you can get’ tracking number to the eBay.com resolution centre.

· The older the tracking number, the better as a detailed history is harder to obtain and is not checked to it's validity by eBay.com

 

· Ignored all email messages that I sent to the buyer

· The Fraudster knows full well that eBay.co.uk team can/will do nothing to help you because the transaction was not made on the .co.uk site but on the .com site

· You will not be able to get thru to speak to someone in the US where eBay.com is based and if you do, they do nothing about your concerns.

 

You may get so frustrated going round and round in circles for hours and days on end that you have to give up,

if your whole life is not going to be consumed by trying to resolve the issue.

 

The case has been found in the fraudulent buyers favor and she has had her payment including postage costs refunded in full.

She also gets to keep the item she purchased from me.

I have spoken to eBay staff at the eBay.co.uk call centre in Dublin and they agree that it is totally wrong but can do nothing about it.

 

Please be wary that this can happen to any seller and eBay will not do a single thing to protect the seller and will always side with the buyer whether or not concrete proof of fraud is provided. This is the way the system works when a transaction is carried out as above.

Link to post
Share on other sites

Guest oneliner

I will be reporting this to the Police, but all ebayers need to know how the system works in a buyers favor if they purchase on the ebay.com site as opposed to ebay.co.uk. The staff at eBay's UK call centre in Dublin tried to stop this fraudster from winning the case and one of the staff at Dublin took on the case himself and contacted ebay.com on my behalf (this is not usually allowed, if you have a problem on the .com site, you only deal with eBay.com in the US) as I had provided categorical proof that this is fraud but was still unable to stop the person being refunded. All a person needs to do is this - if he/'she is outside the United States, make a purchase using ebay.com - Not ebay.co.uk, or whatever Country you may reside, report that you have a problem, provide an old tracking number from the oldest parcel you can get and that's all you need to do. The buyer will win the case. Simply crazy, yes.

The eBay staff are well aware of my case and would be welcome to make a comment here because they are not happy with the way the system has been allowed to cheat me but they simply can't stop it.

Link to post
Share on other sites

This seems like a bit of a dumb fraud, probably carried out by someone who thinks they are being clever but ultimately may be easily tracked, i recall a similar case in my local apper, a young guy found with hundreds of items in his house and was then arrested.

 

Surely most sellers know that Ebay has many flaws and in cases like this, ignore what Ebay say and go straight to the police, if this person is carrying it out lots of times, the police may well be interested but may need some persueding.

 

Andy

Link to post
Share on other sites

Guest oneliner

I received a phone call today from a staff member at eBay.co.uk and he can't understand how I lost the case with having absolute proof that this fraud. He had tried to prevent the eBay.com resolutions team from siding with the fraudster but has so far been unable to so. He also agrees that if he couldn't stop this from inside of eBay, it is impossible for me, being outside of eBay to prevent this happening. It is an established fact that anyone can pull off multiple con tricks

like this from anywhere in the world simply by making a purchase on the eBay.com site as opposed to the eBay.co.uk site or any other country's eBay site. I have told eBay that I have put this case on the forum as people need to know what can happen even though they cannot be protected by eBay from this type of fraud.

Edited by oneliner
Link to post
Share on other sites

Guest oneliner

After numerous lengthy conversations with eBay.co.uk I have now had an email that tells me tha my selleing account has been compromised and that the case will not be held against me. This is a feeble excuse by eBay as they only did this after being told that a complaint is going to be made to the Police and this will at the very least show that eBay are guilty of malfeasance. My eBay account has not been compromised in any way shape or form. I was not even asked to change the password on the account. eBay are trying now to play this down as it is a practise that can be carried out with impunity by anyone whom so wishes. I will keep cag updated with further responses from eBay

eBay’s email to me is copy and pasted below

 

 

Hi *****,

eBay Customer Support has reviewed the case and made a final decision.

We’ve issued a full refund of GBP 54.74 on Sep 04, 2012 to the buyer as it appears your selling account was compromised. You will not be asked to reimburse eBay for this amount. The hold on this PayPal transaction has been removed. The case is closed and will not be counted in your seller performance evaluation.

 

Decision:

This case has been decided in the buyer's favor.

Comments:

The buyer claimed that the item didn't match the description.

You can also view the details of this case in the Resolution Center.

 

Item # : ********

Size: S

Sale price: GBP 49.99

Quantity: 1

Sale date: Aug-18-12 04:50:05 PDT

Buyer: *******

 

Case #: *********

Case opened: Aug-22-12 05:46:12 PDT

Case closed: Sep-04-12 12:51:27 PDT

View purchased item

 

Email reference id: [#062538e28a5c4a43b59780bf059bb05d#]

Please don't remove this number. eBay customer support may ask you for this number, if you should need assistance

Link to post
Share on other sites

Guest oneliner

A note has just been sent to my Paypal account which provides further proof that it is impossible to prevent fraud when it is executed as described in my initial post. I have copy and pasted the message below. In the meantime I have again rang eBay.co.uk and am waiting a return call as they are struggling to provide proper assistance to me.

 

You are receiving this email because eBay has refunded a buyer who bought an item from you. This refund was for eBay item ********** to eBay member ******** for the total amount of USD 87.11. This refund was due to a dispute raised by the buyer stating Item Not as Described. As you are aware, in these cases eBay contacts you to provide a resolution for the dispute within 7 days. In this case as you did not resolve the dispute, eBay refunded the money to the buyer. You are now requested to reimburse the refund amount to eBay. Please note that if you do not reimburse the full amount to eBay, your eBay selling privileges may be restricted or removed. For more information about the dispute process, please visit the Resolution hub: Please contact eBay Customer Support for any additional questions you may have. Sincerely, eBay Customer Support

Link to post
Share on other sites

Guest oneliner

In one of my earlier posts where I copy and pasted an email from eBay's messaging system, where it states that my account was compromised was a deliberate lie by eBay because they now accept that this was fraud committed by the buyer. eBay.com have always tried to hide this fraud as it is so so easy to perpetrate and they do nothing to prevent it.

I spoke with a Supervisor today from eBay.co.uk and he is expecting to make an official reply to this thread giving eBay's reasons why they allow this things to happen.

To re iterate, it is eBay.com based in the US that are at fault in this matter. eBay.co.uk have known that is a case fraud but could do nothing to prevent eBay.com from siding firmly with the fraudster.

The way for a person to buy something without having to pay, is log onto eBay.com (not eBay.co.uk) and make the purchase from the .com site. Then after receiving the goods, say that they will be returned to the seller. Provide some old tracking number a few days later and ...........the buyer is automatically refunded.

eBay should, any day now, post their reasons for allowing the fraud to take place, then rewarding the fraudster by giving a 100% refund plus P&P. Then putting a strike against my seller account and also a threatening message in my Paypal account stating that if I don't refund eBay for the full total that they had paid the buyer, they are going to restrict or suspend my account. Disgraceful, no less.

We await your response eBay. You asked for the link, now you've got it please respond so the Public can see what you have to say!

Link to post
Share on other sites

  • 2 weeks later...

WOW! Disgraceful behaviour, as you say. Well first of all I'm sorry to hear that you've had so much hassle ... and secondly, thanks very much for the warning. This incident really DOES need to be widely publicised.

 

Obviously a crime (fraud/obtaining goods & cash by deception) HAS been committed by the buyer.

Edited by ims21
Link to post
Share on other sites

Guest oneliner

Update: I have now been given £25 in eBay vouchers because eBay.co.uk have accepted that eBay.com got it wrong. (£25 in no way compensates for the time I have had to spend fighting them for 'turning a blind eye' in allowing fraud to take place).

It is also well known amongst eBay staff that if a person returns even an empty box and provide tracking details of such, the fraudster will always win. eBay know that in the majority of cases, when the fraud doesn't amount to a large amount of money, quite often, the seller won't pursue it because of the length of time it takes and eBay themselves will always side with the buyer - regardless. It was only because of my good fortune in being able to speak to the right eBay staff at the Dublin (eBay.co.uk) offices, was I able to get any sort of justice. It was impossible for me to win my case with eBay.com without their help, despite having concrete evidence that I was the victim of fraud - they simply sided with the buyer and put 'strikes' against my account (only removed because Dublin offices took up my case) and then told me that my account would be restricted or suspended if I didn't ' pay up.

This fraud is obviously more widespread than just an individual case here and there, eBay.com obviously have policies in place that frustrate sellers from taking a stand against fraudsters - One reason that is evident, is that it takes up eBay's time when a seller disputes a case like I have done, and time equals money, so eBay.com simply 'stonewall' any legitimate claims by sellers that a buyer has committed fraud against them as it is less work for them if they can deter the buyer from fighting such cases.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...