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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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i will try and be brief on this one as baliff issues is not my thing

an ex collegue at work has been having problems with HCEO

 

he had a ccj for 6.5 k, with costs 7k

 

the claimant set their dogs onto him via HCEO and all he is paying is £10 a month due to his employment status.

 

HCEO are now saying they are going to start and charge INTEREST on the outstanding amount.

 

the ccj judgement states judgement for the claimant and must pay 6.5 k

(and interest to date of judgement) with £500 costs

 

so my question is can HCEO charge post judgement interst when the ccj judgement is interest up to the judgement date and states nothing about post judgement intersts

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it would be nice to get some form of confirmation though

 

what i cannot understand is HCEO is using a judgement as its authority, and that judgement does not state post judgement interst. only interest up to judgement

 

so how can HCEO now charge interest

 

he is paying back at £10 per week

 

if they start charging interest, he will never have a hope in hell of making a dent in it

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OK, 2 things for him to do, one is more urgent than the other.

 

First of all he must apply for a Stay of execution against the HCEO, if granted this will halt all further enforcement action & charges. He applies for this on Form N244, cost of application is £80 but if on a low wage or certain Benefits he may be entitled to help - see Form Ex160a for Fee Remission. The grounds he applies for his Stay on will be:

i - he cannot afford the fees demanded

ii - the HCEO should realise he has no means and should return the debt to the Judgment Creditor

iii - pending determination of a Variation Order

I can help later this evening filling the rest of the form in and have some hints & tips on how it should be filed. This is the most important application of the two.

 

The second application he needs to make is for a Variation Order whereby the Court can set the level of payments, this is done on Form N245 - application cost £45 or may be able to waive the fees as said above. For this he will also need a comprehensive I&E.

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N244 Form:

 

Name of Court - where CCJ was awarded

Claim No - CCJ number

Warrant No -

Claimants Name - name of Claimant as entered on CCJ

Defendants Name - name of Defendant as entered on CCJ - yourself

Date - when you filled this in

Q1 - put your name in here

Q2 - tick relevant box

Q3 - a brief description - you are applying for a Stay of Execution on the following grounds:

i - you have no means of paying the Fees demanded

ii - pending determination of a Variation Order

Q4 - tick no

Q5 - tick at a hearing

Q6 - leave blank

Q7 - leave blank unless relevant

Q8 - District Judge

Q9 - Claimant & Defendant & HCEO

Q10 - needs expansion of Q3 - better done on sheet(s) of paper with each point bulletted. Remember to copy Statement of Truth on to last sheet & sign + date. Tick statement of case on form and again sign + date

Q11 - fill your details in

 

The form once completed is better taken in person to the Court. You will need a Court that also acts as a District Registry of the High Court, some of the smaller Courts hardly ever see these applications and so struggle with them whereas the larger inner city Courts deal with them regularly. He will need to explain the urgency of the application and usually a Judge can be found who will hear the application immediately. If granted he needs to notify the HCEO Company ASAP and forward the paperwork to them when it comes.

 

The N245 application needs to be sent to the Court where the original CCJ was awarded.

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the judgement was for an over payment of wages

 

he got a judgement by default as he develped the ostrich syndrome

 

its sherit force

 

Youi mean Sherforce? Follow ploddertoms advice and get these leeches off the back, the court will set an affordable payment and get Sherfarce out of the picture

We could do with some help from you.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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i will try and be brief on this one as baliff issues is not my thing

an ex collegue at work has been having problems with HCEO

 

he had a ccj for 6.5 k, with costs 7k

 

the claimant set their dogs onto him via HCEO and all he is paying is £10 a month due to his employment status.

 

HCEO are now saying they are going to start and charge INTEREST on the outstanding amount.

 

the ccj judgement states judgement for the claimant and must pay 6.5 k

(and interest to date of judgement) with £500 costs

 

so my question is can HCEO charge post judgement interst when the ccj judgement is interest up to the judgement date and states nothing about post judgement intersts

 

Only a matter of a few weeks ago, I helped a cagger with detailed assessment to fees..... the Judge herself ordered, at the time the stay of execution and variation to payment was first heard, that Sherfarts justify their fees. At that hearing the Judge was emphatic that Sherfarts were not entitled to charge interest as the CCJ only allowed interest be charged up to the date of the Judgment and there was no provision thereafter.

 

It has to be noted Sherfarts removed the claim to interest from the equation to the Bill of Costs produced to the hearing for assessment?????

 

I strongly support PT's suggestion to an application for stay of execution and variation to payments.

 

WD

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