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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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speed credit


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More from good olde Toothfairy this morning!

 

Loan Ref: xxxxxxx/xxxx/ x

 

30/11/2012

 

Dear Mr johnston,

 

You agreed to automatic payments to settle your ToothFairy Pay Day Loan .

 

You are aware that these payments are necessary to avoid further charges, recovery and legal action.

 

You were committed to pay GBP 54 by 30.11.2012.

 

The following payment of GBP 54 in relation to your loan ToothFairy Pay Day Loan - Ref 2078734 has been DECLINED by your bank today.

 

Your transaction reference is: xxxxxxxxxxxx / x

Error Code: DECLINED - The supplied expiry date is in the past

This may appear on your statement as a transaction processed by: tf-f or London Treasury Services

 

Your outstanding balance is GBP 2580.

 

By failing to honour this agreement all charges will immediately become due. Recovery Agents will be sent to all addresses we have on file for you in order to obtain payment. Should this also prove unsuccessful we will be liaising with solicitors who will obtain a County Court Judgement against you. Once this is secured we will return with a Warrant of Execution from the County Court and certified Court Bailiffs to seize goods at 9 times the value of what you owe.

 

It is essential that you honour your commmitment .

 

You should pay GBP 54 by:

 

1. going online at www.northerndebtrecovery.com and clicking Pay Now;

 

OR

 

2. making payment to:

Barclays Bank

Account Number: 93462382

Sort code: 20-50-94

Reference: Use your mobile number (xxxxxxxxxxx) as a reference so we can match it correctly

 

Please ensure that these funds reach us by the end of business.

 

Note: We reserve the right to contiune to automatically debit your account for the agreed scheduled amount OR the full amount if payment is not received.

 

If you have alread y repaid and this is not reflected in the above statement please contact us so we can investigate this further and correct your file.

 

Thanks

 

 

Collections Team

Toothfairy Finance

t: 08000 882 222

 

ïï€ Please consider the environment before you print this email.

_____________________________________________________________________

 

NOTICE

The views and opinions expressed in this email may not reflect the views and opinions of any member of Toothfairy Finance Ltd.The information contained in this message is confidential and may also be privileged. It is intended only for the addressee named above. The unauthorised use, disclosure, copying or alteration of this message is strictly prohibited. If you are not the addressee (or responsible for delivery of the message to the addressee), please notify the originator immediately by return message and destroy the original message. This message and any attachments have been sc anned for viruses prior to leaving our network. However, we do not guarantee the security of this message and will not be responsible for any damages arising as a result of any virus being passed on or arising from any alteration of this message by a third party. We may monitor emails sent to and from our network.

 

Toothfairy Finance is a trading style of Web Loans Processing Limited which is a company registered in England and Wales whose registered address is Web Loans Processing Limited, 15 Lyndhurst Terrace, London, NW3 5QA, United Kingdom. Company registration number 7275227. Web Loans Processing Limited is licensed by the Office of Fair Trading under Consumer Credit Licence number 637426.

 

 

 

Right, so did a bit of picking apart - once again theyre taking '9 times the value' of what i owe. OMG - I so wish they even attempted to do this! Apparently they are allowed to carry on debiting my account as well?!? They can't spell already and lets put the icing on cake, and the cherry on top they are asking me to consider the enviroment before i print this e-mail :whoo:maybe they are not that evil after all?

 

Oh, one last thing - this e-mail was from toothfairy, whom are asking me to pay off to Northern Debt Recovery... YOU'RE ALL THE SAME!!! YOU HAVE THE SAME BANK DETAILS YOU IDIOTS!!!

Edited by thaiboxer24
left personal info on there
:jaw::mad2::jaw:
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Oops youve left ur phone number on your email boxer

 

Do you ever get the email that say " sent by letter and email" i never ever get them.sent by letter.

When i spoke to cccs months ago for advice they took now notes on speed credit to also pass in to oft , they guy ob he phone said its disgusting that they threatening 9 times the value, but that wouldnt even be allowed ti happen

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doh lol and thank u :-) now edited ;-)

 

no i stopped getting those e-mails a while back, i dont know why. Originally i tried to block all their e-mails coming through to me cuz they were really p***ing me off, but they are not on my block list. I think MHB have maybe just given up with me cuz i spoke my mind to them and kept catching them out and now its NDR that are going to harass me. Only ever had 1 letter from NDR and this was like sept last year, and it made no sense, full of nonsense!!!

 

I'm waiting for them to call me again, im going to start answering and playing them i think :-)....

 

and we all know TFF/SC/NDR and MHB are full of it and won't carry out any threats, they just prey on the innocent which is disgusting! PDLs are disgusting in general and should either not be allowed OR they should have a serious shake up so that they are fairer on people and do not abuse their powers!!!

 

I love how MHB act like they think they are secret agents though - they always used to say to me that it is an urgent matter and that they know its me they recognise my voice and tried it on loadsa times lol - goofballs haha

:jaw::mad2::jaw:
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lol - they must be MI6, CIA or SAS... Or stalkers... Especially if they cold call and leave music playing. Next thing you know Tinkerbell they will breathe heavily down the phone and say 'we know where u live, now pay up or we will take 9 times the value of what you owe in your possessions'. :razz:

 

right back on track lol -

 

Not heard from Joseph as to why they were trying to contact me yesterday. I did ask him to reply as a matter of urgency - obviously he's to busy to reply to me, so I may be too busy to reply to his next e-mail

:jaw::mad2::jaw:
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ive eventually gettin a response from joesph and hes come up with some pathetic excuses of why he couldnt provide me with a notice of assignment, i think its also disgusting that he says if you pay in full now we'll reduce the debt to £400 but if you dont we'll persue you for the full amount (theres no way im paying 941 for a £200 loan), so obviously the charges arent enforceable if they can just that easily wipe them off, have a ready and tell me what you think

 

In this case, no notice of assignment was generated due to a systems error so the debt is legally owned by Speed Credit. However, the charges remain valid and the debt needs to be repaid. You have not incurred further charges from the file being passed to MHB. Due to the length of time it has taken for me to provide you with this answer I am prepared to reduce the debt back down to the level it was when I first contacted you i.e. £941. Please note, that Marshall Hoares is instructed to pursue the debt from you in any event.

 

On 19th September 2012, I asked you to provide us with the documentation regarding your income and expenditure which to my knowledge you have failed to do. The quickest method in relation to providing me with the requested evidence is to send it to me via email. Alternatively, you may send it to Marshall Hoares Bailiffs Limited, PO Box 154 Sheffield, S98 1HU or fax it to 020 3476 0520 although this will take some time to be received and passed to me for assessment.

 

I also stated that your offer was not accepted and I proposed the following options in full and final settlement:

 

1) One off payment of £400 by the 31st December 2012

2) Payment plan set up for a total of £600 in instalments of £40pcm beginning no later than 31st December 2012; or

3) You provide me with documentary evidence of your financial circumstances such that you have been unable to meet your obligations since June 2012 and I may accept a reduced monthly payment set for a total value of £941.

 

I look forward to hearing from you shortly.

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Same here, i get threats every day demanding money claiming they own the debt. So i asked for the notice if assignment and no reply. Just threats of home visits. Also demands from ndr as well. But had email from speedcredit stating loan had been repaid. MH demanding 500.00 as per repayment plan they agreed but not me as they never contacted me.

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  • 2 weeks later...

I wouldn't be so sure! I had the threats for months and months, and some one did turn up last week! He was promptly dispatched from my property though. I had already paid SC off via cheque through the CCCS but they had failed to update any records at all.

 

The best bit is JW put it in writing that they would only offer a F&F Settlement if I withdrew any official complaints i had made to the OFT and the FOS. I had made around 30 and copied him in to every single one.

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Whrn i told JW id only be paying what i owe he told me to be realistic, hes the one that needs to be realistic.

Good for you getting your case sorted :)

 

Yeah he tried that on me, i have a shed load of emails between me and him, He started to ignore me towards then end. Then all of a sudden offered me what i want (on their terms).

 

Im just about debt free now, i owed just short of £10k to payday loans companies and 2 credit cards (they only amounted to £2000), but my VERY forgiving and understanding wife and parents in law have helped me out immensely and managed to close nearly everythign for around 55% of the balances via F&F settlements, the only ones to not play ball were SpeedCredit and MiniCredit. Every one else took the settlement offers and closed the accounts after then found it would take around 4.5years to pay them.

 

I dont really know how i was so stupid, i earn very good money but one payday loan from Wonga for £200 spiraled to £10k in a little over 2 years, was such a relief to finally be rid of them all.

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Well done you on taking control back in the situation, i bet it was a relief sharing your problem with your family and them being very understanding.

Speed credit is the only payday loan ive ever taken and a £200 loan has magicaly turned into 1200 which i refuse to pay ive been making token payments once the loan plus the months interest is paid off i wont be paying a penny more towards it, becausr when ive asked them to justify the charges they ignore me.

Ive noticed since i kept emailing jw for a notice of assignment for mh that he couldnt provide me with, theyve now taken the " mh now legally own this debt" line off their emails

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