Morgan Stanley and Barclaycard PPI

[katieloo]

Can someone give me some advice please. I was with Morgan Stanley for years, it briefly changed to Egg, then bought as you all know by Barclays.

 

When it changed to Barclays they sent me a new agreement and indicated where I should sign, they had indicated by a cross against PPI and I foolishly signed. I admit I was being treated for breast cancer at the time so concentration was not there on that issue.

 

My Morgan Stanley was an online and I know I said no to PPI but it was still on there and everytime I tried to cancel it, they told me I had to contact the insurance company, which they said was on the policy, but I did not have a policy so I kept going around in circles.

 

My question is as Barclaycard sent me a new cca when they took over do I just claim for mis-selling on that, or do I still claim for MS and Barclays together even though one is signed for and one was not?

[dx100uk]

yes

 

go get 'em!!

 

dx

[katieloo]

thanks dx, go get em together i.e. both morgan stanley and barclays both to barclays, or individually?

[citizenB]

Barclays - it was at that point that PPI was added to an agreement, yes ?

[dx100uk]

one claim to barclays.[for both sections]

 

use the cisheet soc + fos cQ + complaint letter from the library sec

 

dx

[katieloo]

Thank you everyone. citizenb, the ppi started with morgan stanley from the onset, I was very ill with cancer so tried to get it removed without success, when it changed to Barclaycard they indicated where to sign and unfortunately being a numpty I signed for the very thing I was trying to get out of with Morgan Stanley, the PPI !!!

[katieloo]

Update

I have just worked out all the PPI on my Morgan Stanley, no problem there, it covers three quarters of the debt to that point. However would appreciate your thoughts on how to word my documents when claiming.

 

I had always maintained my Morgan Stanley well having had it from 2004, until I became very ill again in 2006/7. I had cancer when I took this card out, and was self employed. I attempted to make a claim on the insurance but when the papers arrived it was obvious and made clear I did not qualify to claim so I took it no further. I did try to cancel the insurance but I was just send around in circles. I then became full time carer for my partner and my income was drying up so I struggled, by the time I got to 2008 I had missed several payments.

 

In October of that same year, I was notified by Barclaycard that they had taken over the card and that they were upgrading my card to a Platinum as a much valued customer. which confused me as by then I was a bad payer. The card arrived but I was unable to use it because it was on its limit. I Managed to get £220.00 together to pay the arrears that had accrued on the MS card, then I never made another single payment or used or attempted to use the Platinum Card because it became prohibitive and way out of my reach to keep it below its limit.

The morgan stanley interest rates were 12.5% on purchases and the same on cash advances which is why I originally went for that card.

 

Barclaycard had doubled the interest to 25% on cash advance even though the only cash I drew on the card was a few years previous when it was MS, they changed the insurance company which increased the premiums, they increased the interest on purchases i.e. the old MS purchases from 12.5% to 20.5%, which pushed the card way way over the limit, then charged over limit fees, late payment fees and additional interest on all of the penalties imposed

 

For example they were charging me approx £81.00 per month for old cash advances on my MS card, plus 20.5% on the old purchases that had originally been bought at 12.5% plus £24 per month penalties, plus interest on the penalties, and continued despite me being unable to make any payments at all they also continued for months collecting the new rate of PPI and despite getting a letter telling them of my circumstances.

 

The upshot is they upgraded my card, I was never ever able to use it, they would have been aware of that, it was a vehicle only for exorbitant interest rates and charges and nothing else, they managed to add almost £2,000 extra over and above my credit limit when it was with Morgan Stanley.

 

Surely this is not legal, to me it sounds worse than a backstreet moneylender!!!!

 

Would be interested to hear peoples thoughts.

[dx100uk]

you write a very simple covering letter

 

you charged me XXX ppi & xxx int on it give it back!!

 

the FOS CQ should contain everthing else.

 

dx

[katieloo]

thank you