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    • I have recently found myself in financial difficulties and with the help of forum members in another thread regarding this, I think I can get myself sorted. My query here is how to deal with a Cifas marker that has been logged against me by one of my creditors for "evasion of payment". Admittedly yes I did get a £5000 loan with them and have not paid any payment but at the start of the year, which is when the loan landed, I realised I was going to be struggling to repay that and other debts and I contacted MCB to ask if there was any way I could extend the loan from 24 months to 36 months. I explained my situation and that I was going with a DMP and asked them if they could help me with this. They did not reply. I then emailed them again a month later explaining that my DMP was going ahead and could they confirm that the direct debit was indeed cancelled. Again, they did not reply. The DMP fell apart and so did everything else thereafter. My bank withdrew my overdraft and said I could not stay with them (I thought initially that it was because of the DMP) so I opened another account (Starling) and set up all my direct debits etc with the new bank. A month into being with the new bank, they contacted me and said they were closing my account in three months. So I started applying for other basic accounts and every single one of them either refused or revoked.  Through the help in the other thread, I requested a SAR from Cifas and discovered that I have this marker against my name for "evasion of payment". I have logged a complaint with MCB on the advice of other forum members, but my query really is do you think the marker is fair given that I did ask them for help and I did explain that I was going to be struggling financially to repay the loan over the original two years, and is there any way that I can get it removed? I fully admit that I have yet to make a payment to them and I suppose in my naivety and panic I thought if I emailed them early on they could extend the loan and help me out, but they didn't even reply  I did manage to open an account with Monzo before the marker was in place, but I am very concerned that if Monzo do what Starling did, I will have no bank account to pay my bills or get my wages paid into.  Realistically based on the information I have given here, what do you think my chances are of getting this marker removed? Any help/advice on this would be greatly appreciated x
    • Thank you dx, that is what I intend to do now. I have gone through all the SAR documents, a lot of which I am seeing for the first time! As per my previous post #116 letters and statements alleged to have been sent to me, as recorded on their system notes I have not received. Letters I have sent requesting information and account statements have not been recorded as being received by them, all were sent either by Recorded or Special Delivery. I have all the proof you menrtioned from my files for payments and from their SAR info for fees added. Thanks t
    • In my experience (not with car payments) but with many other things, my partner has been ill and signed off in the past and we have been unable to meet various commitments.  Naturally if you ring the call centre they are going to fob you off and tell you you must pay, that's why that never ever works. I would obtain a note from her GP listing all her health issues plus medications plus side effects, then write to the finance company with a copy of it, explaining the situation, as you have here, asking for a payment holiday. Perhaps mention that the car is very much needed for hospital appointments etc. It's likely the finance company would rather you pay till term end than, chase you for money they will never see, and sell the car at auction for a loss,  You can search some of my threads going back years, advising people to do this for Council Tax, Tax Credits, HMRC, Even a solicitors company and it always works, because contrary to popular belief people are reasonable.
    • Sorry, I haven't ever seen one of these agreements. Read it all and look out for anything that says when she can withdraw and when she is committed to go ahead. If it isn't clear she may need to call the housing provider and simply say what you posted here, she doesn't want to go ahead and how does she withdraw her swap application?
    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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bionicwaldorf vs Natwest


bionicwaldorf
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Hi there

 

Sent Subject Access Request - 30.08.06 and received statements on 27.09.06 but no details of manual intervention or the fact that there wasn't any manual intervention were included.

 

Sent Preliminary Approach for Repayment - 27.09.06 and received a standard reply from Stuart Higley on 05.10.06

 

Sending Letter Before Action on 06.10.06 so I will keep you posted.

 

This site is an excellent resource so will be donating a sum when I get my money back.

 

Because I will get it! Positive Mental Attitude.

 

Best regards

 

Edwin x

NatWest - £1392

S.A.R - 30.08.06

PAR - 27.09.06

LBA - 06.10.06

MCOL - 12.12.06

CPR 18 request - 17.01.07

AQ - 18.01.07

 

Barclays

SAR - 27.09.06

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  • 3 months later...

Hi there

 

Just had a letter from Cobbetts solicitors (NatWest's) and I'm a little worried.

 

There are loads and loads of questions in the defence document and requests for further information and clarification.

 

They are asking me to clarify the following (taken verbatim from letter);

 

In relation to each charge, please clarify the following: (a) is it the case of the Claimant the same should not have been charged? (b) If yes; please explain why the Claimant contends that the same should not have been charged? © If no; is it the case of the Claimant that the same should not have been charged in this amount? (d) If yes; please explain why the Claimant contends that the same should not have been charged in this amount and identify the sum the Claimant contends should have been charged. (e) If no; please state the Claimant's case.

 

Huh?

 

They are requiring me to identify which sections of the UCTA 1977, the Unfiar Contract Terms in Consumer Regulations 1999 "the Regulations" and the principles of common law I'm referring to

 

They say that until I identify them the Defendant cannot plead to the allegation

 

PLEASE PLEASE PLEASE can someone advise me as to my next move?

 

Edwin

NatWest - £1392

S.A.R - 30.08.06

PAR - 27.09.06

LBA - 06.10.06

MCOL - 12.12.06

CPR 18 request - 17.01.07

AQ - 18.01.07

 

Barclays

SAR - 27.09.06

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Hi there

 

Just had a letter from Cobbetts solicitors (NatWest's) and I'm a little worried.

 

There are loads and loads of questions in the defence document and requests for further information and clarification.

 

They are asking me to clarify the following (taken verbatim from letter);

 

In relation to each charge, please clarify the following: (a) is it the case of the Claimant the same should not have been charged? (b) If yes; please explain why the Claimant contends that the same should not have been charged? © If no; is it the case of the Claimant that the same should not have been charged in this amount? (d) If yes; please explain why the Claimant contends that the same should not have been charged in this amount and identify the sum the Claimant contends should have been charged. (e) If no; please state the Claimant's case.

 

Huh?

 

They are requiring me to identify which sections of the UCTA 1977, the Unfiar Contract Terms in Consumer Regulations 1999 "the Regulations" and the principles of common law I'm referring to

 

They say that until I identify them the Defendant cannot plead to the allegation

 

PLEASE PLEASE PLEASE can someone advise me as to my next move?

 

Edwin

  • Confused 1

NatWest - £1392

S.A.R - 30.08.06

PAR - 27.09.06

LBA - 06.10.06

MCOL - 12.12.06

CPR 18 request - 17.01.07

AQ - 18.01.07

 

Barclays

SAR - 27.09.06

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Hi there

 

Just had a letter from Cobbetts solicitors (NatWest's) and I'm a little worried.

 

There are loads and loads of questions in the defence document and requests for further information and clarification.

 

They are asking me to clarify the following (taken verbatim from letter);

 

In relation to each charge, please clarify the following: (a) is it the case of the Claimant the same should not have been charged? (b) If yes; please explain why the Claimant contends that the same should not have been charged? © If no; is it the case of the Claimant that the same should not have been charged in this amount? (d) If yes; please explain why the Claimant contends that the same should not have been charged in this amount and identify the sum the Claimant contends should have been charged. (e) If no; please state the Claimant's case.

 

Huh?

 

They are requiring me to identify which sections of the UCTA 1977, the Unfiar Contract Terms in Consumer Regulations 1999 "the Regulations" and the principles of common law I'm referring to

 

They say that until I identify them the Defendant cannot plead to the allegation

 

PLEASE PLEASE PLEASE can someone advise me as to my next move?

 

Edwin

NatWest - £1392

S.A.R - 30.08.06

PAR - 27.09.06

LBA - 06.10.06

MCOL - 12.12.06

CPR 18 request - 17.01.07

AQ - 18.01.07

 

Barclays

SAR - 27.09.06

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DON'T PANIC! They're trying to intimidate you (and succeeding by the looks of things).

 

What did you put in your particulars of claim? If this was taken from the template here and assuming you sent a full schedule of charges then you don't have anything to worry about.

 

You need to read through some other threads, pretty much everyone gets a request for additional info, sometimes under cover of a CPR part 18 request, is there any mention of CPR part 18 in their defence?

 

The bit you quoted is just bunkum and personally I'd ignore it or you could just say that you think your POC makes the reasons and basis for your claim quite clear.

 

Bottom line- you don't have to provide any additional info at this stage, the only time you have to is if the Court requests it.

 

You might want to play ball and provide some clarification anyway, there's a very good template letter here which you might want to use:

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/55874-letter-court-re-cpr18.html

 

Or alternatively you could send the letter in the link here (basically telling them to bog off):

 

http://www.consumeractiongroup.co.uk/forum/natwest-bank/35672-cobbetts-cpr-18-request.html

 

Of course if they haven't mentioned CPR part 18 in their defence you need to to remove all references to this and just refer to 'request for additional information' instead.

 

Good luck (and stay calm :D )

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bump on this one, but sounds like the famous CPR part 18. Please do not leave your phone number on the threads, remember non registered guests can also read this and you have no idea what some people can do. Just a word of warning to you. Try the chatroom as well as usually there is a Mod or Site Helper in there that can advise, they don't bite yet:D

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hey

 

thanks for that, stupid of me really, however all posts now edited and number off.

 

panic over, thanks to kind people on these boards.

 

a letter telling them to b#**#cks has been sent Special D

 

Edwin x

NatWest - £1392

S.A.R - 30.08.06

PAR - 27.09.06

LBA - 06.10.06

MCOL - 12.12.06

CPR 18 request - 17.01.07

AQ - 18.01.07

 

Barclays

SAR - 27.09.06

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Hiya

 

Just got through the Notice of Transfer of Proceedings and the Allocation Questionnaire (N149).

 

Just a couple of questions.

 

Part A - Settlement

Do I wish any further action to be postponed? I'm presuming I put No in this bit?

 

Part G - Other Information

Do I need to put anything in here?

 

All the other sections are self-explanatory.

 

What happens if Cobbetts put that they want the claim to be postponed?

 

Best regards

 

Edwin

NatWest - £1392

S.A.R - 30.08.06

PAR - 27.09.06

LBA - 06.10.06

MCOL - 12.12.06

CPR 18 request - 17.01.07

AQ - 18.01.07

 

Barclays

SAR - 27.09.06

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Hiya

 

Just got through the Notice of Transfer of Proceedings and the Allocation Questionnaire (N149).

 

Just a couple of questions.

 

Part A - Settlement

Do I wish any further action to be postponed? I'm presuming I put No in this bit?

 

Part G - Other Information

Do I need to put anything in here?

 

All the other sections are self-explanatory.

 

What happens if Cobbetts put that they want the claim to be postponed?

 

Best regards

 

Edwin

NatWest - £1392

S.A.R - 30.08.06

PAR - 27.09.06

LBA - 06.10.06

MCOL - 12.12.06

CPR 18 request - 17.01.07

AQ - 18.01.07

 

Barclays

SAR - 27.09.06

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This should help with your AQ, see here:

 

Allocation Questionnaires - A guide to completion

 

You could also propose a Draft Directions Order:

New strategy for Allocation Questionaires

 

Other Information - Section G:

 

 

I am respectfully requesting that my claim be allocated to the small claims track.

 

This issue is not a complicated one; it is an issue of fact and not of law. The issue is only whether the money levied by the Defendant in respect of its customer’s contractual breaches exceed their actual costs incurred. I am happy to pay their actual costs and I am surprised the Defendant did not counterclaim for these, because I would have paid them without argument.

 

However, the continuing problem is, (in common with the 100s of other cases currently being brought by other bank customers), that the banks refuse to reveal the details of their penalty-charging regime. As the banks have a fiduciary duty towards their customers, they have a duty to deal straightforwardly and in utmost good faith.

 

Accordingly, I would respectfully ask that the court in this case, not withstanding allocation to the small claims track, order standard disclosure. I understand that it is in the courts discretion to do so. This would bring a rapid end, not only to this litigation, but would also likely bring an end to much of the litigation in progress against other high-street banks.

 

It's a bit of squeeze, but very important you enter all the details.

 

Include copy of schedule

 

Cheque to HM Courts Service

 

Fee will be added automatically to your claim

 

Send copy of your AQ to Cobbetts

 

Hope this helps!! :wink:

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Yes your schedule of charges.

  • Haha 1

IF MY COMMENTS HAVE HELPED PLEASE CLICK MY SCALES

 

Don't be like the banks - give a little back

 

 

:D NAT WEST - WON - £4282.36:D

 

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Sent off the AQ yesterday but this morning (ie before Cobbetts received their copy) I received a partial settlement offer. They owe me £1800 and they've offered £850.

 

I've written a stiff letter back rejecting the settlement and giving them 7 days (which they gave me to accept their offer) in which to settle in full.

 

We're getting there I think.

NatWest - £1392

S.A.R - 30.08.06

PAR - 27.09.06

LBA - 06.10.06

MCOL - 12.12.06

CPR 18 request - 17.01.07

AQ - 18.01.07

 

Barclays

SAR - 27.09.06

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