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    • You will receive a Notice of Judgment with details of the judgment and payment details
    • Hello, welcome to CAG. It would be a good idea for you to read other shoplifting threads here to get an idea of how this works. The police won't get involved now, so no chance of arrest. You need to avoid that branch of John Lewis for a while though. Basically, John Lewis's security people will give your details to either a firm like Retail Loss prevention or DWF solicitors who will then write to you with scary-sounding letters to frighten you into paying them some kind of penalty. They have no legal power and can't take you to court, only John Lewis can. Last time we saw a retailer in court against shoplifters, it went very badly for them and we haven't seen a case like that since - over 10 years ago. But you need to figure out why you did this. If you need support, talk to your GP and aske them. They will have heard it all before and won't judge you. Best, HB  
    • In addition to the information you've been given above, I suggest that you spend some time reading up on the stories on this sub- forum. There is a lot of information about suing as an entitled third-party. Take a couple of days – and by Monday you will be much more confident. More in control and you will have fewer questions to ask but the questions that you do think up will probably be more relevant and more interesting to your case. Do the reading. This is always an essential first step   Additionally please can you give us more details. What was the item, was it correctly declared, was the value correctly declared, what was the value that was declared? Very importantly what date did you send it?
    • I got caught today shoplifting some shampoo & conditioner at John Lewis. I felt absolutely awful. The people were quite nice as I returned the items without any hesitation, gave them my name, address & DOB. They did not ask for official ID, and let me go after taking my picture and then handing me a paper saying I am banned for life. I just now read on the paper that they may share my details with third parties (police) and am extremely stressed. I've previously shoplifted, not at this John Lewis but others of their stores (an absolutely horrible habit made worse by cost of living crisis).... How likely is it that they will actually start an investigation for this offense? May I get arrested for this? While I was in the backroom, the security was quite nice and told me that no police would be involved unless I broke my ban.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Citicards


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ADVISE ON THIS PLEASE !

 

I owed Citicards £4500 from about 6 years ago, they got a CCJ via Turnball Rubberheads, and HFO and had a charge put on the house for £4500, that was a few years ago, we sold the house last week and paid off the debt, but the debt had risen to £7000 with charges and interest ! We offered them £6750 after much arguing, we had to do this as we had a suspended possession order for the mortgage and our buyer was getting itchy, so we went along with it, and come out of it with £300, to split with my ex wife, not a lot for 24 years :(

 

Can they add all that interest to a ccj???

 

Thanks in advance

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ADVISE ON THIS PLEASE !

 

I owed Citicards £4500 from about 6 years ago, they got a CCJ via Turnball Rubberheads, and HFO and had a charge put on the house for £4500, that was a few years ago, we sold the house last week and paid off the debt, but the debt had risen to £7000 with charges and interest ! We offered them £6750 after much arguing, we had to do this as we had a suspended possession order for the mortgage and our buyer was getting itchy, so we went along with it, and come out of it with £300, to split with my ex wife, not a lot for 24 years :(

 

Can they add all that interest to a ccj???

 

 

Thanks in advance

 

I have asked the site team to start a new thread for you on this, no idea where they will put it but they will let you know. Do not worry - help is at hand

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Start documenting everything, get all your paperwork together as we will need to reference this. I feel some complaints coming on!

Please support CAG and they will support you.

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ADVISE ON THIS PLEASE !

 

I owed Citicards £4500 from about 6 years ago, they got a CCJ via Turnball Rubberheads, and HFO and had a charge put on the house for £4500, that was a few years ago, we sold the house last week and paid off the debt, but the debt had risen to £7000 with charges and interest ! We offered them £6750 after much arguing, we had to do this as we had a suspended possession order for the mortgage and our buyer was getting itchy, so we went along with it, and come out of it with £300, to split with my ex wife, not a lot for 24 years :(

 

Can they add all that interest to a ccj???

 

Thanks in advance

 

They can only add interest if the T&Cs allowed for it and if the judge allowed it.

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HI ALL,

 

HFO i think took me to court or at least Turnbull Rutherford which i think are the same, i didnt defend the claim, and have lost all the paperwork since my marriage split up and have since moved.

 

:(

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As per Coledog, you need to do a sar.

 

It's pretty much zero they can't do what they have.

 

The original terms need to have allowed it.

It should have been on the poc.

It should have been allowed for on the judgement.

Notices and interest statements should have been sent.

 

You were liable to pay the judgement amount of £4500 only.

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It is very unlikely that Citi will come back with any kind of credit agreement or anything useful, but we need to know what they have. The TR SAR may be very interesting. Be prepared for a FOS complaint as I actually think that this will be the only way to get you some money back at this stage. TR/HFO have basically taken money they were not entitled to IMHO

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The process for a FOS complaint is that you will initially need to draft a formal complaint to TR/HFO to which they have so many days to respond. They may very well settle before it gets to the Ombudsmen. This is a bit lengthy for you but hopefully will get a result and be another nail in the coffin for our friends.

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