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    • In short you never communicate with a Debt Collector, they have no power here at all. The snotty letter is only used to respond to a properly worded Letter Before Claim. The only time you would be recommended to contact the PPC is to send the snotty letter. You do nothing but keep the tripe they send you unless you receive a letter before claim.
    • Probably to do with the Creditor accepting the reduced payments claim as part of the IVA. - Thats my guess anyway.  As for the mount outstanding... 60k is incredible and im pretty sure a DRO wouldnt cover that much even after the new legislation.    For you @Alfy - Please stay headstrong and stop worrying. My viewpoint on debt with debt collectors is simple. You are a figure on a spreadsheet loaded into a database for them to run a collection cycle through.  They dont care about emotions or your situation, they just care about paying off their shareholders and trying to turn a profit.  They use varying tactics to increase the pressure on you to the point where you will break. People then fall for this an either cave in to DCAs before doing their own due diligence on the debts that are purchased or turn to IVAs like you have.    They are better ways to handle this and Im glad you feel better after a good nights sleep - I hope you can keep it up. 
    • Good afternoon,    I am writing in reference to the retail dispute number ****, between myself and Newton Autos concerning the sale of a Toyota Avensis which has been found to have serious mechanical faults.    As explained previously the car was found to be faulty just six days after purchase. The car had numerous fault codes that appeared on the dash board and went into limp mode. This required assistance from the AA and this evidence has already been provided. The car continues to exhibit these faults and has been diagnosed as having faults with the fuel injectors which will require major mechanical investigation and repairs.    Newton Autos did not make me aware of any faults upon purchase of the vehicle and sold it as being in good condition.    Newton Autos have also refused to honour their responsibilities under The Consumer Rights Act 2015 which requires them to refund the customer if the goods are found to be faulty and not fit for purpose within 30 days of purchase.    Newton Autos also refused to accept my rejection of the vehicle and refused to refund the car and accept the return of the vehicle.    It is clear to me that the car is not fit for purpose as these mechanical faults occurred so soon after purchase and have been shown to be present by both the AA and an independent mechanic.   Kind regards
    • Commercial Landlords are legally allowed to sue for early cancellation of the lease. You can only surrender your lease if your landlord agrees to your doing so. They are under no obligation even to consider your request and are entitled to refuse. You cannot use this as an excuse not to pay your rent. Your landlord is most likely to agree to your surrendering the lease if they want the property back in order to redevelop it, or if they wants to rent it to what they regards as a better tenant or at a higher rent. There are two types of surrender: Express surrender in writing. This is a written document which sets out the terms of the surrender. Implied surrender by conduct. (applies to your position) You can move out of the property you leased, simply hand your keys back and the lease will come to an end, but only if the landlord agrees to accept your surrender. Many tenants have thought they can simply post the keys through the landlord's letter box and the lease is ended. This is not true and without a document from the landlord, not only do you not know if the landlord has accepted the surrender, you also do not know on what basis they have accepted and could find they sue you for rent arrears, service charge arrears, damage to the property and compensation for your attempt to leave the property without the landlord's agreement. Unless you are absolutely certain that the landlord is agreeable to your departure, you should not attempt to imply a surrender by relying on your and the landlord's conduct.  
    • I had to deal with these last year worst DCA I have ever dealt with. Just wait for the constant threats of CCJ and how you'll lose in court and how they won't do mediation and they want the judge to question you with a load of "BIG" words to boot with the letter. My case was struck out in the end, stupidity on their part as I admitted to owing the debt in the end going through the court process was just a formality as they wouldn't let it drop despite me admitting the debt regardless. They didn't send the last part of the court paper work in so it ended up being struck out     .
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PaydayUk help please


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Hi, I have a loan with paydayuk and I'm in the process of setting up a payment plan but I checked my old bank account where they had the bank card details and they took 2 payments out for £25 each making me overdrawn but I don't have an overdraft. Rung the bank and they said nothing they can do so I rung off and then re rung and cancelled the card. Will this stop them now or can they just keep getting money even tho there is nothing in there and my account is in minus pounds.

 

Thank you

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The banks should stop the continuous payments going through, their fraud team needs to be alerted to this and you must write a strong letter to the bank pointing out that they have allowed somebody to put you in a position of real and actual hardship, so therefore they are an accessory to that....

 

You should at least get one payment back and get the charges wiped for the overdraft.

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Thank you, they said if I send in the payment schedule they might be able to get the money back but all I have so far is an email saying they will accept £40 a month and I'm awaiting their account details. This is with rbs and my running account is natwest so I'm worrying rbs might give them my natwest details so they can wipe my accout.

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If they do then you can sue them for theft/fraud, as well as suing them for a major breach of the Data Protection Act.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Don't panic. Head to your bank and sit them down until they listen. They are also on the brink of a major lawsuit atm from one of the main solicitor partnerships in the UK in regards to situations like this.

 

Go back, and tell that woman, she needs to be retrained as she is 100% wrong. The law changed in 2009 to state that any any all payments must be stopped IMMEDIATELY upon request from the account holder. No exceptions or excuses.

 

Have a good read of http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority(2-Viewing)-nbsp specifically the last 2 pages.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Said as it's not a mag subscription etc they will not do it. Also said as 1 payment went out before I got the agreed payment plan I owe it to the bank so I told them to swivel for it. My cards is stopped tho so I hope no more go out and I need to send them the payment plan details.

 

Is it worth ringing paydayuk up or not

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Go back to your bank. They are breaking the law. There is a CPA on your account that you want cancelled/removed. They are obliged by law to follow your instructions. If they dont, then they are liable for any monies being taken from your account, plus interest, plus any charges that you are subjected to, should your account go overdrawn if another bill is paid the same day.

 

They also must put the account back to how it was pre-disputed transaction.

 

Don't phone them, walk into the bank and speak to the bank manager. If you have to call them, get the name and position of the bank representative and tell them you will be including them in forthcoming court action against the bank, and you demand him or her to forward you a copy of the banks complaint procedures.

 

That should be enough to either put you through to a senior supervisor or have them fulfil your actions.

 

As you have seen from the thread i quoted, there is absolutely no doubt that they are breaking the law, and you are well within your right to name and shame anyone involved in this.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Download the FSA leaflet which sets out the regulations. Then you can show them the official guidance direct from the FSA themselves.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Morning,ok I went to my bank and they still saying as I gave paydayuk my card details there is nothing i can do. I said about my account being minus pounds and they asked me to pay it off there and then but I refused too. They will only stop payments if it's like a mag subscription etc.

 

Paydayuk have agreed on £40 a month for 6 months but then they want more so I told them £40 is all they will be getting so basically deal with it. I've changed my mobile number because they are still ringing me.

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http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority/page4

Print and show them the legal regulations which they have to abide by. Also tell them that bank policy cannot override the law. IF they STILL refuse, then sit there and demand to speak to someone higher. Also tell them that if your instruction is not acted upon immediatley, then you will be starting court action to reclaim any and all money/interest and you would like the bank managers name, ID number etc so you can call them up in front of a judge for being complicit with breaking the law.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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  • 2 weeks later...

Complain to the OFT and Trading Standards, you've already been told this is the only way they understand.

 

http://www.oft.gov.uk for the OFT - you can phone them to complain, number on website

http://www.tradingstandards.gov.uk for Trading Standards

 

If you don't complain you are wasting time posting on here.

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Add each call to the exising complaint and ask for some intervention. If you have a mobile phone there are a lot of free apps useful for blocking calls and SMS messages, download one on your phone and use it to stop them irritating you.

 

Have you sent them a 'do not call' message yet?

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