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    • Welcome to the National Consumer Service Buying any goods or any services??? A used car? - Paying by cash or bank transfer??? - BIG Fail!Share the love – Tell a friend about the Consumer Action Group - your National Consumer ServiceAre you buying a used car...? Protect yourself – read our used car guideESSENTIAL:: Read our Customer Services Guide!!!Twitter - Why you should open a Twitter account ESSENTIAL:: Read our Customer Services Guide!!!Have we helped you today...? Please help the CAG Had a car accident? Been offered a courtesy car?Follow @Real_CAG Parcel Delivery Insurance is Unlawful - The TimesWhy don't you change your profile picture?? Problem with utilities company or phone/broadband? Begin by sending a statutory request for your personal data. It’s free    Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.× Financial Legal Issues Complete My Profile Dismiss Next Step: Profile Photo (Profile Photo and Cover Photo) Your profile is 0% complete! Twitter X - Include the @company's twitter name in your post title – here's why… The UK Stands With Ukraine - 'Slava Ukraini' Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.  You have received a Court Claim ISSUED IN ENGLAND & WALES What you need to do Rate this topic By citizenB March 4, 2014 in Financial Legal Issues style="text-align: center;">     Thread Locked because no one has posted on it for the last 3638 days. If you need to add something to this thread then   Please click the "Report " link   at the bottom of one of the posts.   If you want to post a new story then Please Start your own new thread That way you will attract more attention to your story and get more visitors and more help    Thanks   citizenB Posted March 4, 2014 #1   The questionnaires below provide important information which will allow us to help you. In order to use them, you will have to copy them into your own post and then give us the answers – preferably in red below each question. You can start by overwriting the prompt: "Give answer here" below each question – and your responses should automatically appear in red   Thank you +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++   You have received a claim form.   firstly - read all the posts in this thread FIRST...   then copy this first msg to your thread - and put your answer after each question   In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us]     Which Court have you received the claim from ? Name County Court   MCOL Northampton N1 ? Manual Claim CCMCC (Salford) ? New beta WWW.MONEYCLAIMS.SERVICE.GOV.UK ?   If possible please scan redact and upload a full page copy of page 1 of the claim form. (not the response page or AOS)     Name of the Claimant ? Give answer here   How many defendant's  joint or self ? Give answer here   Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to. Give answer here   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM     Particulars of Claim   What is the claim for – the reason they have issued the claim? Please type out their particulars of claim in full (verbatim) less any identifiable data and round the amounts up/down. state how many digits the account number has.. Give answer here   What is the total value of the claim? Give answer here   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Give answer here   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? Give answer here   Did you inform the claimant of your change of address? Give answer here Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Give answer here   When did you enter into the original agreement before or after April 2007 ? Give answer here   Do you recall how you entered into the agreement...On line /In branch/By post ? Give answer here   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Give answer here   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Give answer here   Were you aware the account had been assigned – did you receive a Notice of Assignment? Give answer here   Did you receive a Default Notice from the original creditor? Give answer here   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Give answer here   Why did you cease payments? Give answer here   What was the date of your last payment? Give answer here   Was there a dispute with the original creditor that remains unresolved? Give answer here   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? Give answer here   What you need to do now.   Answer the questions above   If you have not already done so – send a CCA request to the claimant for a copy of your agreement (If Applicable) (except for Overdraft/ Mobile/Telephone accounts)   Send a CPR31.14 request to the solicitor named on the claim form for copies of documents mentioned/implied within the claim form. There are two different versions - one for Loans/Credit cards the other for Current accounts   Request 1 - Loans/Credit Cards     Request 2 - Current Accounts     You may use a CPR part 18 request for any other information (not request documents) that you might require in order to defend yourself. Please note that CPR 18 is specifically for Fast Track claims and although technically the claim has yet to be allocated to a track the claimant may refuse to comply for this reason.   If you require CPR Part 18 - this will need to be drafted specifically.   If you are not planning on defending for one reason or another – then you will need to complete an Income and Expenditure form and contact the Solicitor with your proposal. The N9a is already enclosed in the claim pack for Admittance which should be sent to the solicitor named on the claim form   If you are considering making a partial admittance N9b must be completed and returned to the court. Please note in most cases a partial admittance will result in an automatic CCJ for the amount admitted.   You have received a Claim - What you need to do.pdf1.33 MB · 242 downloads     Before Printing the PDF TIP   If you DO NOT wish to print Page 1 (Cover Page) of the PDF, please ensure to do the following:   Ensure you go to your Printer Settings and set it to 'Print from Page 2' (this way Page 1 (Cover Page) should not print out).   Note: This will save you Ink & Paper     Bookmark   Report 3 weeks later...   AndyOrch Posted March 20, 2014 #2   Once you receive a Court Summons N1   As a defendant in a small claims case it is important that you act quickly and do not ignore the claim form when it arrives. Remember, the claim will proceed anyway even if you don’t respond. If the claim goes against you, it will be very difficult to make a counter claim as you didn’t respond to the initial small claim.   You may be unaware that you are the defendant in a small claims case that a Creditor has bought against you. When the small claims form arrives follow these initial steps:   1: Read the Form Carefully   The detail about the claim that is being bought against you will be in the ‘particulars of claim’ section. If this section isn't completed, or has the words ‘particulars of claim to follow’ take no action now and wait until you are sent details of the claim against you. You may want to consult a lawyer at this stage.   2: Respond in Time   It’s vitally important that you respond to the claim for you have been sent. Remember that there is a 19 day (5 +14) time limit on this to acknowledge the claim.You must submit before the 19 days are up, so post your response with plenty of time.If your intention is to defend the claim in full you get a further 14 days to submit your response ...so 33 days in total.   3: Talk to the Claimant   Just because a small claim has been bought against you and a claim form issued, this doesn’t mean you are not allowed to contact the claimant directly. In fact the court encourages you to try and settle the claim without the need for a court appearance. So, try and resolve your dispute directly with the claimant if you can.   Not Responding to a Small Claim   If you ignore the small claims form when it arrives this can have an adverse impact on your financial status. The court will continue with the small claims lawsuit that is being bought against you even in your absence as this is a legal requirement. When the small claim is processed you will be sent a bill showing the amount you owe and any additional costs. The small claims against you is a legal process that will be recorded on the Register of Judgements, Orders and Fines. This information is used to check your credit, so could have a negative impact when you next apply for any credit. To avoid damaging your credit rating reply to your small claims docket as soon as you can.   How to Respond to Your Small Claims Form   When you received your form from the court you will also have been sent a response pack. In this pack you will see the option that are open to you. These include:   • A dispute claim form. You can use this form if you do not agree that you are liable for the small claim being bought against you and wish to submit a Defence. • Details about how to pay the amount being claimed from you. • Details about how to admit to part of the small claim against you, and how you can ask the claimant for more time to pay.   There are Two Types of Small Claims:   Fixed Amounts:   If the claim against you is for a fixed amount of money your response pack will contain three forms. Form N9 (acknowledgement of Service), form N9A (admission form) and N9B (defence and counterclaim form).   Unspecified Amounts:   If the amount being claimed is unspecified you will be sent forms N9 and N9C (admission form) and N9D (defence and counterclaim form). It is vital that you read the accompanying explanatory notes before choosing which form to send back.   Paying the Small Claim   If you want to make full payment of the amount being claimed against you this amount will be shown on the claim for you have been sent, and will also have details about where to send the money. Don’t forget, this must be done within the 14 day time limit or your case will proceed to the next stage.   In some instances you would like to pay, but need more time, you can give details about the delay you would like on form N9A, which should be in your response pack. It’s also a good idea to read leaflet EX309: The Defendant Admits by claim as this gives more details on this aspect of your case when fixed amounts of money are involved. Leaflet EX308 gives details of cases when unspecified amounts are being claimed against you.   Also please read forms EX326 and EX160A   How to Defend a Claim Against You   Disputed claims are handled by filling in the appropriate form from your response pack. You have three choices: Form N9, N9B or N9D. Read the note accompanying each form carefully to ensure you completely correctly. Pay special attention to the allegations raised on the form. If you don’t respond to each the court will assume you are admitting guilt. Edited April 10, 2014 by stu007 Updated PDF added    1   Bookmark   Report 2 months later...   citizenB   Posted June 5, 2014 #3   PLEASE NOTE - WARNING   Once you have received your claim form - the Court timetable comes into force. Not that of the creditor or claimant. If you have requested information with them after the claim has been issued - or have entered into discussion with them and they say something like "We will put this on hold for a period of time". You cannot and must not ignore the timetable from the court.   This thread should serve as an example   http://www.consumeractiongroup.co.uk/forum/showthread.php?416202&p=4547677#post4547677   The OP in the case above was in communication with the CAG Vodafone rep. A claim was issued during this time. The Rep in good faith said he would ask the Claimant to put things on hold.... they did not.. the OP ignored advice from caggers to continue with the court timetable and did not submit a defence. The claimaint obtained a Judgment by default. Edited June 5, 2014 by citizenB     Bookmark   Report 3 yr AndyOrch changed the title to You have received a Court Claim ISSUED IN ENGLAND & WALES What you need to do   style="text-align: center;">     Thread Locked because no one has posted on it for the last 3638 days. If you need to add something to this thread then   Please click the "Report " link   at the bottom of one of the posts.   If you want to post a new story then Please Start your own new thread That way you will attract more attention to your story and get more visitors and more help    Thanks  This topic is now closed to further replies.  Share Follow3 Go to topic listing Next unread topic Recently Browsing   1 Cagger hugo1963 1,380 Members Viewed hugo1963 4 minutes ago   lolerz 4 hours ago   vicr76 8 hours ago   Moomoo11 Friday at 18:18   London1971 Friday at 11:26   AndyOrch Friday at 11:13   mollie5549 Thursday at 17:21   zyghom Thursday at 13:26   Magnusinfinity May 15   Newdogg06 May 14   Unique May 13   saberguy May 12   Mycathasfleas May 12   WantJustice May 9   Rain clouds May 8   MoltoModerato May 3   George2024 May 1   Badtimes123 April 30   LouLouDev79 April 29   northmonk April 29   mowbli April 29   WornOut55 April 27   paulhn757 April 24   UsedCarMan April 23   robertobaggio April 23   marksheff April 20   anotheruser0000 April 19   TT98 April 18   gatoradeqaz April 17   Murielme2 April 15   Frontera mixup April 11   BreadAndButter April 9   Karalius April 9   nurjeon03 April 9   Penglings April 8   Nick April 8   Edals April 5   thesixco April 1   lifttheveil March 30   dx100uk March 30   Stripeycat March 28   jon8214 March 27   sharkieuk March 25   HappyHolidays March 24   sandokan March 22   SimplyBeyondWords March 22   supernick90 March 20   iyam71 March 20   Nicky Boy March 18   StoryBoard March 18   Myth_007 March 15   kaze March 12   RodeMan March 8   eskimo123 March 7   JEDIKNIGHTS March 6   persha50 March 6   tobzas March 6   lancashirelad93 March 6   HappyDay2222 March 3   1penny March 3   nat8808 March 2   FTMDave March 1   lynzmeek February 25   Mike Mechanic February 25   Ethel Street February 24   Outoftoon February 23   anna may February 22   PJB5 February 22   iamgnome February 21   SweetCaroline February 20   EdinburghDude February 19   Grgw44 February 18   linbren03 February 15   whittymags February 9   flembo45 February 7   comebackjimmy February 6   MontyIsInnocent February 4   libra007 February 1   Eamonn77 January 31   xtonehari January 30   hlh49421 January 30   ceeferace January 29   catscratch January 29   Melbel January 25   Suggababe January 19   yorkshire_lufc January 17   ljrobinson69 January 16   makkyinuk January 15   yogii January 14   MadMat January 12   rocky_sharma January 4   mrskippy21 January 3   lookinforinfo December 29, 2023   europa16 December 28, 2023   MrsSl December 27, 2023   KP44UK December 23, 2023   Montego December 22, 2023   Worazz December 21, 2023   StopTheBullies December 21, 2023   hitman126 December 20, 2023   +1280 More   Have we helped you ...?                     Contact Us   Cookies Copyright Reclaim the Right Ltd - reg: 05783665Powered by Invision Community IPS spam blocked by CleanTalk.  
    • ITV News have got hold of an email and recording of a phone call between Vennells and Ron Warmington of Second Sight. People in the know are saying it's smoking gun everyone's been looking for. I love that this has come out the day before she appears at the inquiry. This should be interesting under oath. Paula Vennells' 'smoking gun' email reveals Post Office 'cover-up' | ITV News WWW.ITV.COM ITV News has acquired an email and recording of a phone call that suggests the former Post Office boss was aware of issues with the Horizon system...  
    • I think you may as well take the opportunity in your letter to tell them that if they won't take responsibility for it then you will see quotations for the repair, provide copies of the quotations to them and then proceed with your own repair and recover the money back from them in the courts if necessary. Separately, can I ask you whether this is the car that you then bought unseen and at some distance from you? Has it come with an MOT and if so what date was the MOT and who gave it the MOT? Have you read our used car guide
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      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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bob and MT collect - not my loan!


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As I have said, simply changing your card is not enough, you need a new bank account, tell the bank they have a duty to you to provide you with a new account number WITHOUT you having to go through their online security system as clearly your account is now compromised, and because of that you are at severe risk of suffering material and actual hardship.

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ty silly girl will certainly do that as it is the Easter holidays coming up hope it gets done quick,thing is my JSA is due to go in on Tuesday as I sign on this Thursady

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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In all honesty i'd advise getting a new bank account and having your JSA paid into it. Then you can transfer money to your old account as and when you see fit, to pay off bills.

 

After the experience i had when i was in debt 6 or so years ago, i now have 3 main accounts and 1 savings. my money goes into a main one, my bills are attached to a 2nd one, and the third is for day to day usage. It allows me full control over my money and who i pay.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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ok,ty, will ask job centre for a form to have JSA paid into new account and get Bank to give us a new account,we only have one bank here as I live in a village in the countryside,buses only run every two hours if you are lucky!

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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those "nice " people from CFO have today sent me a letter. In an attempt to get your laon agreement with CFO out of arrears we have applied large redutions to your outstanding balance.To take advantage of this discount you will need to call or email us and make arrangements to pay before 27th April 2012.

 

Original Balance £495.65 (news to me )

Reduced Balance £257.15

 

Minimum Payment £72.15

 

 

and it goes on etc, any idea what to do as, 1) I never asked for a loan from CFO (my bank is doing a fraud thing into them taking unauthorised payments from my account )

2) Why a funny ammount,

Any advice welcome

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Just ignore it. They cant do anything. If they try and take you to court, submit a full defense and force them to appear in court, then they will have to explain in front of a judge why they are harassing you for money when you have never asked for a loan in the first place.

 

Suffice to say, once they see youve submitted a defense, theyll be rolling over backwards trying to settle out of court. However, keep with it, they will be forced to appear, and if they dont ( which is the norm for them), then you will be granted an automatic win and will most likely have costs granted to you.

 

It's a last ditch thing to do, but really i would take this all the way to court, as youve clearly tried to inform them, even going so far as to get another bank account to stop them stealing your money.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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thanks for that renegad, CFO say they paid £200 into my bank account at end of Jan 2012, seeing as I losy my job at the end of that month why on earth would I consider getting a loan of any type and tbh if they did pay it in then I would not have realised as all my money got swapped up by d/d's and bank charges.Must say my bank have been quite good up to yet and given me back any money CFO have taken from the account and like I say it is now being investigated

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Easiest way to counter that accusation? Go to your bank and ask for a notarised statement for January and february. Then if they take you to court, you can simply say "ok. Where is this £200?" Do it in court though. NEVER give them ANY personal documents otherwise.

 

Your first port of call is to go to your bank and get a complete statement for the timeframe so you can find out IF they have sent you the cash. If they have, you want to find out why, as you have never agreed to any contract or even contacted them to get a loan.

 

Just remember though, if it did go in and you used it for DD's etc, then you have to pay it back. However, you will only have to pay the £200 back because, as above, you never agreed to any contract or asked for it. Therefore you are simply returning the money that was erroneously given when concrete proof was found.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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thanks for your help,if we find out CFO have put the money in our account what will happen re the fraud investigation? Like I say we did not ask for a laon or sign for one and certainly had no forms/letters re a loan from CFO

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Cross that bridge when you come to it. Each bank has its own procedures for investigating fraud. If the money did get put in your account and you spent it, knowingly or unknowingly, you will need to pay it back, however, they will have a difficult time explaining to a judge why the added on interest and charges, for a loan you never authorised.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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thanks,our bank had instructions not to let any payments go from our account without our authorisation and they have given us back what CFO took out,quite worried now,who are CFO and how did they manage to put money into our account? I always thought any loan had to be signed for?

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Any loan does have to be signed for, else it could be considered a gift. However, theyre becoming sneakier and sneakier lately.

 

The PDL's tend to share account information around between themselves, and some even deposit money in peoples accounts who have had a loan before or who have expressed interest. They then add on charges/interest and try and say you owe it to them, thinking because the loan went into your account and no contact was made by the account holder to find out why, then it will stand up in a court as you accepted it.

 

However, they dont realise that since it was 100% unauthorised, all they are entitled to is the original loan back, not including any charges/interest. It's the same for pretty much any loan that went in erroneously.

 

The best thing to do is get a fully itemized statement from the bank that covers around 2 weeks either side of date of the supposed loan and go from there.

Edited by renegadeimp

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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thanks once again,I have got the said statement and yes it shows CFO paid £200 into my account end of Jan 2012,guess I am in big trouble

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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No. You're not. It was an unwanted and unauthorised payment into your account. As i said before, they are entitled to it back, but only for the £200 and only at a rate of what you can afford. Even if this means £1 a week/month etc. No matter how much they kick and stamp their feet, it isn't your problem they gave you £200.

 

If you want, i could write up a quick letter for you saying that you have been in discussion with the bank about the amount and are willing to pay it off, but only on YOUR terms. Not theirs.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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thank you, that will be good, I am on JSA at mo,any idea what will happen re fraud thing as they did take money from our account which was not authorised

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Youd have to check with your bank. They wont give the money back as it isnt their choice to do it. If they try, simply say you are already agreeing a repayment plan with them. Each bank has its own procedures so its hard to advise specifically.

 

Give me a few mins and ill write up a quick letter which you can edit or add to.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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thanks,the bank has already given us the money back that CFO took out,just worried now as like I said it has been passed to their fraud team

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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we are also paying our bank £10 a month for charges we owe.just how much trouble are we in,CFO should not be allowed to do this,got enough to worry about right now

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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Everything in red can be deleted or edited as needed.

Feel free to add what you like, but never add any more personal information, nor any specifics that are not related to the amount.

 

If at all possible, send it to their complaints address. NOT the general contact one.

 

The Loan Company

Company House,

Church Street,

Newtown,

Kent,

R1 7HG

 

Dear Sir/Madam

 

Re Account No/Reference No:− 4563210025897412

 

I write to you regarding our multiple recent conversations about a loan amount for £200 that was deposited into my account on xx/xx/xxxx.

 

Upon discussion and deep investigation in my bank account by my bank manager, it would appear that the amount stated was indeed deposited into my account as you stated.

 

This loan amount was NEVER authorised by myself, nor was it even asked for by your company. It seems that you took it upon yourselves to deposit the above amount into my account without prior consultation/authorisation or legal contract.

 

However, as a matter of good grace, i am willing to pay back the £200 loan to yourselves in due course at a repayment rate that i can afford, due to currently being on JSA.

 

I am willing to pay you xxx every week/month until the £200 is repaid.

 

THIS OFFER IS FINAL AND NON NEGOTIABLE

 

As i am sure you are also aware, under OFT guidance regulations, it clearly states that ANY repayment offer must not cause me further hardship and will not be unfair to other creditors who have a legitimate right to repayment. As such, the above amount is the absolute highest amount i can offer as a repayment plan due to my circumstances.

 

Please note that i will NOT be paying any charges and interest on the account as the amount, as stated above, was neither authorised or requested.

 

Should you apply ANY charges or interest to this amount, i will have no choice but to inform the OFT and FOS along with trading standards. Should this happen, i will also put the entire debt into dispute; and as i am sure you are aware, you are legally obliged to cease any and all collection attempts, as well as communication with my self until the dispute is settled amicably or until the OFT and FOS's investigation is concluded. This could be a lengthy process.

 

Also note that should the FOS become involved and investigate my complaint, it will cost YOU a considerable amount of money for them to investigate.

 

 

Should you ignore this letter or decline the repayment offer, i will have no alternative but to perform the above actions, along with possible court action, where i will show the court complete evidence that i neither requested nor authorised any loan from your company, and that i am more than willing to repay the monies owed.

 

As you can see, it is in your best interests to agree to the aforementioned repayment plan in order to settle the amount owed and for us to part ways amicably.

 

Please confirm the above in writing ONLY. Any other form of contact will go ignored and unanswered and will be treated as if no response was attempted.

 

Upon acceptance of my offer, i will immediately commence repayment of the debt. Note that i will ONLY pay yourselves by Standing Order, so please supply your Bank details in order for prompt repayment.

 

Yours faithfully

Mr A N Other (Do not sign. Type your signature)

 

 

One thing you MUST remember is that is a LOW priority loan and was never asked for nor authorised. Therefore they need to understand that every other debt you have is higher priority than theres ever will be. As an example, if you have milk delivered to your house, the milkman has more priority than the PDL.

 

Play them at their own game. Show you know your rights and watch them squirm.

Edited by renegadeimp

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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brill thanks,will now copy that as not sure how to save it,hope they understand my hand writing! lol much appreciated,just the bank/fraud bit to face now

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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DONT WRITE IT.

 

Type it by computer and either print or email it.

 

Just left click and drag over the text, press your right mouse button and click copy.

 

The on your desktop, create a notepad file, right click inside the open file and click paste. Then click File > save. You can then edit it to your liking.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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have no printer

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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tried to copy it from here to save it but it will not let me

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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hold down your keft mouse button and drag the blue over the text you want to copy

 

then let go

the text will stay blue

 

right click on it and hit copy

 

then start your email to them

and in the msg box

 

right click

hit paste

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ty dx

R.I.P my beautiful grey ghost, gone but never forgotten, taken so suddenly, 04/07/2004 ~ ~ 02/03/2017

Gone but never forgotten,Little Miss Sunshine, Alisha Marie. 15/12/2005 ~ ~ 13/02/2006

Our  beloved Dalmatian Jazz,  gone to join Wal at Rainbow Bridge, hope you are now pain free .  20/9/2005 ~ ~ 24/3/2019

 

 

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