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You need to get that effusion to the OFT pronto, there is no way you would loose a debit card if you were in debt, they are right about being refused credit but saying you will loose the right to access this til April 2018 is a load of bull...

 

Why aren't you complaining to the OFT/Trading Standards and contacting MP Stella Creasy?

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im going to be doing it tonight when i get in from work.

 

i'm also disputing that balance obviously as its over double the original loan amount of £300 i suppose its however worth taking that up now with the collection agency when they get in touch. believe its going to be fredrickson.

 

tbh i thought it would be 6 yrs till i could access any credit again against my name. can i email oft/trading standards or is it in writing only?

 

thanks sillygirl

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My loan amount was originally 353pounds this has now increased to 692.50 at almost a 200% profit.

 

Can you please what charges exactly have been applied to attain this figure? I would like an exact breakdown covering this.

 

Your colleagues have also stated on communication previously that the maximum outstanding balance was for 554 though again i disagree with this balance.

 

This is now the second default notice i have received from your company the first stating 554 and this one below stating almost 700. Your practices seem unfair and you are now holding on o this account while you manipulate the balance to a figure that suits you.

 

I expect a response within a 24 hour period as you have always provided me in the past when emails have been tailored to you receiving your money. I would now like you to justify these figures and charges you have applied to the account as you would be required to justify every charge in court. Please note i have now reported you to the OFT, Trading Standards and a local MP who is investigating companies such as your own.

 

I would also like to be advised of your complaints procedure as i also intend to take this to the financial Ombudsman.

 

I intend to set up a payment plan at a comfortable payment amount that my finances allow for and as advised by citizens advice responsible lenders are required to accept an amount which is within the range of the client - this would be based on repaying the original loan + 1 months interest only.

 

Finally i intend to contact your financial body so i can make light of the charges levied against my account.

 

regards.

 

 

Does that sound ok?

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