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Help with a PPi claim G E Custom finance


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thanks for the speedy reply ims so on my agreement it says hire purchase agreement regulated by the consumer credit act 1974 so i need to challenge them further as i reallt dont want to go to the fos as it takes to long.

Will go and do some research i think and put together a short and to the point letter.

 

Thanks again ims

 

TTS :-)

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  • 3 weeks later...

ok sent a letter to Santander and they have wrote back basically saying that they cannot investigate this matter any further i have attached the letters so its looks like i may be going to the FOS or is it worth trying the FLA first.

 

TTS.

original reply letter from santander PDF.pdf

santander final reply PDF.pdf

reply to santander letter PDF.pdf

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  • 2 weeks later...

scanned santander letter 24 08 2012.pdfscanned santander letter 24 08 2012.pdfok just an update on this thread i phoned the FOS as advised they were very helpful but did advise me that they would need the following info to progress the lady then advised me to contact santander again to get the name of who sold me the policy and the underwriter as they had mentioned that they were FSA registered in there last letter so i did this and received this reply off Santander on Sat morning.

 

Does this mean that i can take this no further :sad:

 

Would welcome yours thoughts on this thanks

TTS :-)

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  • 1 month later...

you had any further luck with this? I'm in same situation with GE custonm finance/Santander! Said they could not do anything without agreement number etc. found it and contacted them with update and still i was fobbed off!! mine was finished off in Jan 2006. They say they destroy records after 6 years. FOS stated this is rubbish!

Appreciate any comments

Wendy:|

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