Sony camera

[vicki1977]

I dont think that there is any thing i can do but it is worth an ask. Bought a Sony digital camera in 2004 nearly 2 years ago, and went to use it the other day and it would not work. Took it to a sony shop (not the one i bought it from) and they said its a problem with the camera i think a moudule has gone , it will be cheaper to buy a new one!!!

 

But the thing is i think, you buy a camera and think its gonna last more than two years don;t you?

 

It would be great to hear someones thoughts

 

thankyou

vicki:)

[reidnet]

I had a problem with a Sony Product, Hard Disk Audio Recorder which failed after 16 months, I contact Sony and said how disappointed I was that the product failed especially as it was from a reputable maker - eg Sony..lol

 

After bit of Discussion I was told take it to your dealer and Sony will advise the dealer that the repair was to be free of charge as a goodwill gesture. In fact I think I paid the repair £179.00 and Sony sent me a cheque withing 7 Days.

 

Its worth a go.. Plus the Sale Of Goods Act could also Cover it ..

 

Good Luck

[vicki1977]

hi thanks for your advice. Do you you no where i could find the goods sale of act too????

 

vicki

[blitz]

http://www.dti.gov.uk/consumers/fact-sheets/page24700.html

 

is a link to an easy to read factsheet of the Sales of goods act.

Modern technology such as cameras, its reasonable to expect them to last 3 years. (Don't quote me on that)

 

Quoted from the factsheet above

In general, the onus is on all purchasers to prove the goods did not conform to contract (e.g. was inherently faulty) and should have reasonably lasted until this point in time (i.e. perishable goods do not last for six years).

 

I would sudgest asking them how long a camera should last before saying you have a faulty one on your person, as then you can compare this to how long ago you brought yours

[Philip Hindley]

Hi Vicky,

 

I may be too late to help you with this, but, depending on the model of camera, you have a good chance that this will be repaired free of charge.

 

Sony provided the CCDs (the bit that converts light into an electrical signal) for several different cameras, both of their own and others manufacture.

 

Unfortunately there was a recognized design fault, which has resulted in hundreds of digital video cameras ceasing to function.

 

My father in law had this problem with his Canon DV630i camera, which was two years old. I found this http://www.avforums.com/forums/showthread.php?t=200489&page=26&pp=15, which although appertaining to Canon , mentions the same problem with Sony, and I'm sure you would be able to do a search on your specific camera on this site.

 

I sent my father in law's camera to Plymcare, 01752 303555, mentioned in the link, and it was back in three days repaired free of charge. Excellent Service!!!!

 

Hope this is of help!

 

Regards

[itsamomentintime]

BBC NEWS | Business | Sony recalls cameras over glitch