Reclaim PPI from GE Money[ loans.co.uk] ****WON Loans.co.uk coughed*****

[Poor-Credit Borrower]

A question about re-claiming mis-sold PPI: a claims company called Hardwick phoned me and 'identified' a mortgage that I had on a previous property about 5 years ago. And, indeed, I did have a mortgage with GE Money Home Lending, which I redeemed when I moved to my current flat. As that company have sent me an information pack, and as they are the ones that have prompted me to claim, am I obligated to go through them (they charge 25% on successful claims) or can I do it by myself? - I think a number of people on the CAG Forum seem to be claiming themselves.

Does it matter if I took out that mortgage over six years ago, as long as it is less than six years since I have redeemed the account?

To make things more complicated, another claims company has today pestered me for their business...

 

As for the Agreement itself, GE Money have sent me something but the Total Loan Amount is not split up into the amount of the loan itself and any PPI. Is it best to send a Subject Access Request to them asking for a full broken-down agreement?

Is it ok to continue to use this thread, ims21 or the site team, or do I need to find a separate thread for GE Money?

 

Any help greatly appreciated, thanks

[ims21]

A question about re-claiming mis-sold PPI: a claims company called Hardwick phoned me and 'identified' a mortgage that I had on a previous property about 5 years ago. And, indeed, I did have a mortgage with GE Money Home Lending, which I redeemed when I moved to my current flat. As that company have sent me an information pack, and as they are the ones that have prompted me to claim, am I obligated to go through them (they charge 25% on successful claims) or can I do it by myself? - I think a number of people on the CAG Forum seem to be claiming themselves.

Does it matter if I took out that mortgage over six years ago, as long as it is less than six years since I have redeemed the account?

To make things more complicated, another claims company has today pestered me for their business...

 

As for the Agreement itself, GE Money have sent me something but the Total Loan Amount is not split up into the amount of the loan itself and any PPI. Is it best to send a Subject Access Request to them asking for a full broken-down agreement?

Is it ok to continue to use this thread, ims21 or the site team, or do I need to find a separate thread for GE Money?

 

Any help greatly appreciated, thanks

 

Hi there PCB

 

I would not use a claims company....do it yourself and save the 25% plus that they will charge. No you are not obligated to them.

 

Forget anything about time limits...if there was mis-sold PPI then claim it back....we can help you with that for free!

 

Can you post up what you have from GE (MINUS ANY PERSONAL INFO) as a PDF file please.

 

I'll ask the Site Team to create a new thread for you.

 

Regards

 

ims

[silverfox1961]

Posts moved-new thread created

[ims21]

Thank you SF

[Poor-Credit Borrower]

Thank you, silverfox. Am I now in the new thread?

 

When I said I need to be near a printer, I meant a scanner of course but that is connected to my printer at work...

 

PCB

[ims21]

Ok PCB...no probs.

 

Don't suppose you kept any of the mortgage statements did you?

 

ims

[Poor-Credit Borrower]

I'll have a look just in case, Ims, but I don't think I did keep any of the mortgage statements... The amount I paid per month is on the copy letter they have sent to me, as is the original amount. The letter doesn't even state the APR/rate of interest, so I will have to request the full agreement. But I'll post it up as a PDF file.

Thanks.

[silverfox1961]

Thank you, silverfox. Am I now in the new thread?

 

 

PCB

 

Based on what you have said, I think a SAR will be needed and a full breakdown of the PPI.

 

These companies will do it for you but why? It's not that hard to DIY . The CMCs will do exactly the same as you with the help of CAG

[ims21]

I'll have a look just in case, Ims, but I don't think I did keep any of the mortgage statements... The amount I paid per month is on the copy letter they have sent to me, as is the original amount. The letter doesn't even state the APR/rate of interest, so I will have to request the full agreement. But I'll post it up as a PDF file.

Thanks.

 

Hi PCB

 

Ok....if you can post up what you've got we can see where we go from there. You might (and I say might) have enough to prepare a claim already but lets see.

 

Regards

 

ims

[Poor-Credit Borrower]

It will save up to eight weeks if I did have enough paperwork to claim already

 

silverfox has written: "These companies will do it for you but why? It's not that hard to DIY . The CMCs will do exactly the same as you with the help of CAG"

 

The CMC claimed they could claim Interest on the PPI too, but I guess I could also do that myself with the help of CAG? I would be more than happy to give a small donation to CAG when (or I should say 'if and when') this has all been resolved.

[ims21]

It will save up to eight weeks if I did have enough paperwork to claim already

 

silverfox has written: "These companies will do it for you but why? It's not that hard to DIY . The CMCs will do exactly the same as you with the help of CAG"

 

The CMC claimed they could claim Interest on the PPI too, but I guess I could also do that myself with the help of CAG? I would be more than happy to give a small donation to CAG when (or I should say 'if and when') this has all been resolved.

 

Yep...we will get you what you're entitled to.

 

Keep on reading around the ppi forums as there is a great deal of useful information in the threads there.

 

ims

[Poor-Credit Borrower]

Thanks ims. I have scanned the document, which is basically just a letter, not an actual agreement into an email to me this evening at work. But, sadly, I forgot to delete my personal details in the photocopy and unfortunately can't amend the file before uploading it the CAG forum as it is a PDF file.

I will have to wait until tomorrow, when I can bring in some Tippex (forgot yo bring any in today!) to delete what is personal to me.

PCB

[ims21]

Ok...no worries

 

ims

[Poor-Credit Borrower]

Ims or anyone, could you briefly let me know how to upload a financial document, which is now in the form of a file in a folder on my computer? I have a feeling that the document isn't sufficient in itself to work from as it doesn't even split the loan amount itself from the PPI, or even mention therein that there is PPI...

Thanks, PCB

[ims21]

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

NB:you can set where it goes in the post by hitting insert inline.

hit reply button

 

ims

[Poor-Credit Borrower]

ims (or anyone), I'm sorry about my delay in getting this moving. When you say open a new msg box here, do you mean click on the New Posts link near the top right-hand side of this screen? I'll try to upload my doc file this afternoon

 

pcb

[ims21]

Look at the bottom of a post and you will see where you type your reply there is a "go advanced" button....click that one. There you can do your reply and manage attachments.

 

ims

[Poor-Credit Borrower]

I have managed to upload the file, which I will insert in this message.

Thanks for the guidance.

 

I did the first 5 steps, but when I clicked on the Insert Image icon nothing seems to have been insert - instead I got a dialog box open which invites one to select an image from pc, which I have already done.

So it is your "insert inline" step I haven't done yet... pcb

img-707155630-0001.pdf

[Poor-Credit Borrower]

Oh, it does seem to be attached! Please let me know whether the document is enough to claim on or whether I'd need to submit an SAR for the proper agreement

pcb

[ims21]

Oh, it does seem to be attached! Please let me know whether the document is enough to claim on or whether I'd need to submit an SAR for the proper agreement

pcb

 

Hi

 

There's nothing on there in respect of figures for ppi so I think a SAR is going to be your best bet.

 

Template for SAR is in the CAG library, the link to which is at the top of every CAG page in green.

 

£10 Statutory fee is payable and they will have 40 days to comply.

 

Regards

 

ims

[Poor-Credit Borrower]

Hi

Many thanks and I shall send an SAR

pcb

[Poor-Credit Borrower]

Hi ims,

As I'm working from home today, I received a call from a claims management company called Consumer Money Matters with an 0116 number. Although the chap who called sounded pleasant he was, nevertheless, rather pressurising. I said I had made a decision not to go through claims management companies for reclaiming PPI from loans. He said why wouldn't I wish to claim the money back, and I said I would but not through a company but by myself. He then said if it was that simple for consumers to do it for themselves there wouldn't be claims management co's.

He pointed out to me that if I were unsuccessful myself I wouldn't be able to claim again through a CMC. When I asked the fees on a successful claim he said 29.4% incl VAT. He also says he has a "good relationship" with some of the lenders, and he kept asking me what loans I have had in the last 30 years (as his co can claim back monies from as far back as that - and he was helpful about giving me the number to call for a past Agreement from the Halifax.

To use 'delaying' tactics I said I'd call in a couple of days or so. What should I say if I don't want to use his co or another CMC - shall I admit I'm getting advice from the CAG? He said that (most) banks/lenders would try any tactics not to pay out. Or do you think I can get away with not phoning back the CMC and not answering my home phone during the day?

Thanks

pcb

[ims21]

Hi

 

They will do nothing for you that you can't do yourself.

 

I think you can see why CMC's exist....they earn (in this case) nearly 30% of a successful claim! They are not in this to do you a favour.

 

It is your choice but I certainly wouldn't use one. You are under no obligation to call them back. If you don't want to use them then if they call you just say "no thanks" and put the phone down.

 

A lot of what they say is, of course, sales puff...they want to get business.

 

Its none of their business where or from whom you get advice.

 

Regards

 

ims

[Poor-Credit Borrower]

I wish to start and post a new thread, which is dedicated to re-claiming mis-sold Payment Protection Insurance from GE Money.

 

I have now received my DSAR (data subject access request) so hopefully I can proceed!

 

PCB

[dx100uk]

ok

go get 'em

they CAN be ahard nut to crack

but if you do it PROPERLY from day one

 

with an FOS customer questionaire http://www.financial-ombudsman.org.uk/publications/technical_notes/ppi.html

 

and a SOC [spreadheet]

you cant go wrong.

 

what type of credit was it.

 

dx