Jump to content


  • Tweets

  • Posts

    • Post #415 you said you were unable to sell it yourself. Earlier I believe you said there had been expressions of interest, but only if the buyer could acquire the freehold title. I wonder if the situation with the existing freeholders is such that the property is really unattractive, in ways possibly not obvious to someone who also has an interest in and acts for the freeholders.
    • i dont think the reason why the defendant lost the case means anything at all in that case. it was a classic judge lottery example.
    • Hello, I will try to outline everything clearly. I am a British citizen and I live in Luxembourg (I think this may be relevant for potential claims). I hired a car from Heathrow in March for a 3-day visit to family in the UK. I was "upgraded" to an EV (Polestar 2). I had a 250-mile journey to my family's address. Upon attempting to charge the vehicle, there was a red error message on the dashboard, saying "Charging error". I attempted to charge at roughly 10 different locations and got the same error message. Sometimes there was also an error message on the charging station screen. The Hertz 0800 assistance/breakdown number provided on the set of keys did not work with non-UK mobiles. I googled and found a bunch of other numbers, none of which were normal geographical ones, and none of which worked from my Luxembourg mobile. It was getting late and I was very short on charge. Also, there was no USB socket in the car, so my phone ran out of battery, so I was unable to look for further help online. It became clear that I would not reach my destination (rural Devon), so I had no choice but to find a roadside hotel in Exeter and then go to the nearest Hertz branch the following day on my remaining 10 miles of charge. Of course, as soon as the Hertz employee in Exeter plugged it into their own charger, the charging worked immediately. I have driven EVs before, I know how to charge them, and it definitely did not work at about 10 different chargers between London and Exeter. I took photos on each occasion. Luckily they had another vehicle available and transferred me onto it. It was an identical Polestar 2 to the original car. 2 minutes down the road, to test it, I went to a charger and it worked immediately. I also charged with zero issues at 2 other chargers before returning the vehicle. I think this shows that it was a charging fault with the first car and not my inability to do it properly. I wrote to Hertz, sending the hotel, dinner, breakfast and hotel parking receipt and asking for a refund of these expenses caused by the charging failure in the original car. They replied saying they "could not issue a refund" and they issued me with a voucher for 50 US dollars to use within the next year. Obviously I have no real proof that the charging didn't work. My guess is they will say that the photos don't prove that I was charging correctly, just that it shows an error message and a picture of a charger plugged into a car, without being able to see the detail. Could you advise whether I have a case to go further? I am not after a refund or compensation, I just want my £200 back that I had to spend on expenses. I think I have two possibilities (or maybe one - see below). It looks like the UK is still part of the European Consumer Centre scheme:  File a complaint with ECC Luxembourg | ECC-Net digital forms ECCWEBFORMS.EU   Would this be a good point to start from? Alternatively, the gov.uk money claims service. But the big caveat is you need a "postal address in the UK". In practice, do I have to have my primary residence in the UK, or can I use e.g. a family member's address, presumably just as an address for service, where they can forward me any relevant mail? Do they check that the claimant genuinely lives in the UK? "Postal address" is not the same as "Residence" - anyone can get a postal address in the UK without living there. But I don't want to cheat the system or have a claim denied because of it. TIA for any help!  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

disappointed - eviction date 17th October


dissapoined
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4578 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi all,I am currently in the process of having house reposessed eviction date 17th Oct,having been down every avenue to try and stop it,with CAB and mortgage rescue scheme,I carnt believe that after 12 years of being a homeowner that theyre taking my house off me for 4,000 arrears, I feel very let down with my mortgage company having still made substantial payments although not the full amount,and keeping them up to date of my current financial situation since my husband was made redundant last year,they were fine at first quite sympathetic,but after a while it was just constant harassment off them! Having packed up all my belongings and moved in with family I went to hand keys in to them which I was then told this was not possible! Err hello!so they want me 2 meet them at my old house on the 17th to hand over the keys to a bailiff and whoever it is that attends with them- I don't think so,as if it isn't bad enough that I've lost my house they expect me to meet them to hand it over to them,so I just dumped the keys with details on counter, turned on my heels and told them to do what the bloody hell they like with them and walked out! They've never done me any favours by making me,my husband and 2 kids homeless so sod them. Onwards and upwards from now on,not gonna let them get me down anymore :o)

Link to post
Share on other sites

Hi all,I am currently in the process of having house reposessed eviction date 17th Oct,having been down every avenue to try and stop it,with CAB and mortgage rescue scheme,I carnt believe that after 12 years of being a homeowner that theyre taking my house off me for 4,000 arrears, I feel very let down with my mortgage company having still made substantial payments although not the full amount,and keeping them up to date of my current financial situation since my husband was made redundant last year,they were fine at first quite sympathetic,but after a while it was just constant harassment off them! Having packed up all my belongings and moved in with family I went to hand keys in to them which I was then told this was not possible! Err hello!so they want me 2 meet them at my old house on the 17th to hand over the keys to a bailiff and whoever it is that attends with them- I don't think so,as if it isn't bad enough that I've lost my house they expect me to meet them to hand it over to them,so I just dumped the keys with details on counter, turned on my heels and told them to do what the bloody hell they like with them and walked out! They've never done me any favours by making me,my husband and 2 kids homeless so sod them. Onwards and upwards from now on,not gonna let them get me down anymore :o)

 

Hi Disappointed (t) and welcome to cag, since this is your first post, where did you seek advice previously? did you not come here, when was the possesion order granted, how many times did you default, sorry for the questions, you dont need to answer if ' all is done '

 

Good luck in the future and well done for posting your outcome and remaining positive.

 

Mr W

Regards..Mr Worried :)

Link to post
Share on other sites

Hi Mr W,I sought advice from CAB as previously stated in last comment,tried to go to interest only which didn't reduce mortgage by much and seens as tho our mortgage is fixed for. 5 year (end of nxt year being last) e just couldn't afford to make ends meet any longer,we've struggled for long enough and my main priority had to be my 2 children, its just so annoying that had we been renting somewhere we wouldn't have had the worry and stress of payments as this would have been paid or partly paid for us,I certainly wouldn't even consider having another mortgage again with all the stress that I have endured it isn't worth it,I have always looked at it as an investment for my children but now I'm simply going to put money away for them at least I know they'll get it and carnt have it taken from me.,thanx for the reply, its been a stressful few months but now I feel like I've had a huge weight lifted from me,I know I'll have the shortfall to contend with when they eventually sell it but I'll worry about that when the time comes,for now it'd time for me to consentrate on myself,my husband and my 2 lovely children, as they say you learn from your mistakes,but what I keep thinking is there's a lot more people worse off than myself,at the end of the day its only bricks and mortar,onwards and upwards from now on :o)

Link to post
Share on other sites

Great attitude, I have endured 2 yr of fighting scheming , arguments, hatred, and only a few weeks ago I thought it has to stop for all our sakes, I tried my best to resolve issues but unless I turn to crime? which I thought of then I have done my best, now I have signed contract for a lovely house in a great area for all of us and more than halved my outgoings,

 

Onwards and Upwards.

 

Take Care

 

Mr

Regards..Mr Worried :)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...