Credit Payment Not Showing

[JFrancis]

Went to bank on Friday to make a very simple credit card payment which the silly cow took for ever to process (probably did it wrong). Yet its now Monday just after midnight and the damn thing still isn't showing on my balance (I know the transaction records can take longer to update but balance is the main thing)

 

I did keep my receipt but should I insist they process the payment again? Usually it always goes in the same day and they will probably just say I should wait.

 

Yet if it does not clear before tomorrow (Tuesday the clock on here is wrong) I'll get a missed payment and overlimit charge. I don't need either at the moment. Plus I'll probably end up having to call up (because the bank can't check the balance) yet another cost I don't need right now. I'll have to into the bank again on Tuesday too yet another waste of my time. Should be compensated for this kind of thing.

 

Anyone else had problems like this?

[dx100uk]

all unlawful fees like you list can be reclaimed on cards and loans etc

 

dx

[martin2006]

have you checked with the credit card co to see if the payment has been made?

[JFrancis]

Spoke to somebody on phone (more wasted money on mobile costs) who could barely speak English and no payment is on record. Just told me to go into bank who no doubt will tell me to call up again.

[citizenB]

As you have proof that payment was made in good time, then I wouldnt worry about it. If you do get any charges added, then write and reclaim them.

[JFrancis]

Whatever happens I'm not writing any tedious letters for something that should be straightforward.

[martin2006]

Whatever happens I'm not writing any tedious letters for something that should be straightforward.

 

CAG is a self help group, i agree, it should be straightforward but no-one can help you if you don't want to help yourself

[citizenB]

Whatever happens I'm not writing any tedious letters for something that should be straightforward.

 

 

Sadly, unless you are able to record the telephone calls (which are costly) then you will be unable to prove any conversations at a later date. Writing produces a paper trail and complaints are more likely to be looked at. However, it is up to you.