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Hi Pink Panther, What does BCCA stand for? ive just another email from CFO saying he needs to see all my transactions because it looks like one of them is a reversal, there is a reversal but its my santander loan that didnt get paid beccause i have no money!!

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He doesn't need to see your transactions - it's none of his business. Tell him exactly what you have said in your post - the reversal is your bank loan not being paid because they took too much money out of your account and you will be invoicing them for the bank charges you incurr for that!

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Ive said that and he just says that untill he sees a months statement dated upto today he cannot assist me further, i replied saying give me the email address of someone who can help me then, his reply was " As i have advised you countless times we cannot assist you further unless you sent what i have asked for" ARRRRRRRRGGGGGGGGGGGHHHHHHHHHHHHHH

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Thought you all would love this last email:

 

We have Hundreds of Thousands of happy customer who use us on a Monthly basis. These are people who understand the product and pay it back when they should. I don’t think that you making threats is going to help your situation. You can take us to court of course and as advise we can provide all the evidence required. But as you don’t have a solicitor or are not even able to provide there details that I have asked you to on numerous occasions or a Statement again which I have asked for on numerous occasions and you will not provide what we need to assist you I really cannot help you. I have done all I can to assist you I cannot do any more.

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How much do they owe you? i.e. how much did you borrow and what was the interst payment on the loan ?

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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I borrowed £270

I know if you borrow £300 from them it costs you £75 to roll over so im guessing 1 months intrest would be around that mark

so if you say i owed them £345.00 in total they have taken from me:

4x £25.00

1x £105.30

1x £50

2x £270

In total £795.30

 

And they are still saying i owe £192

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What date did you take out the loan and what date were you due to repay it ?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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The BCCA are one of their governing bodies - when I complained, the Chief Exec Rachael Corcoran contacted me - her email is [email protected] - check out their website too. The phone number is 01244 505903. Please note this was about a year ago though so I am unsure if she's still there.

 

Another contact there is Ryan Derrick - Operations Manager, again unsure if he's still there. I have tried emailing him myself recently and Daniel Bishop replied.

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Thought you all would love this last email:

 

We have Hundreds of Thousands of happy customer who use us on a Monthly basis.

 

Interesting :lol: first sentence so what he really is admitting is that most of their customers really just repeatedly borrow month on month thus never breaking the trap that is payday loans... how is that happy?

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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