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    • Morning dx and thank you for your message.   With regards to your comment about them not needing to produce the deed, the additional directions ordered by the judge included 'a copy of any assignment o the debt or agreement relied upon'  so that is why I thought that point was relevant?
    • Sorry for the long post but I don't want to miss out any relevant information: My wife bought a car from Trade Centre UK and have been having nothing but trouble with it. Unfortunately we paid of the finance used to buy the car as we weren't expecting this much trouble with the car as we we though we would have protection as buying from a dealer. We are wondering if we can still reject the vehicle since the finance plan has been paid off. Timeline is as follows: 13/12/2023 -15/12/2023 Bought car from Trade Centre UK for £10548 £2000 deposit paid on credit card on 13/12/2023 £8548 on finance from Moneybarn (arranged through Trade Centre UK). picked up car on 15/12/2023 Also bought lifetime warranty for £50/month 25/12/2023 Engine Management Light comes on. The AA called out and diagnosed the following error codes: P0133 - Lambda sensor (bank 1, sensor 1) Oxygen Sensor. Error Message : Slow reaction. Error sporadic P0135 - Lambda sensor heat. circ.(bank1,sensor1) Oxygen Sensor. Error Message : Component defective Due to it being Christmas took a few days to get through to them but they booked me in for 28/12/2023 to run their own diagnostics. 28/12/2023 Took car in to Trade Centre so could check the car – They agreed it was the Oxygen Sensor and Booked me in for repair on 30/01/2024. I was told they had no earlier slots, and I would be fine to carry on driving car when I said I was afraid of problem worse. During diagnosing the problem, they reset the Engine Management Light. During drive home light comes back on. 29/12/2023 - 29/01/2024 I carry on driving the car but closer to the date, engine goes to reduced power every now and again – not being a mechanic I presumed that this was due to above fault. 20/01/2024 Not expecting any more problems paid off the finance on the car using personal loan from bank with lower interest rate. 30/01/2024 Trade Centre replace to O2 sensor (They also take it on a roughly 60mile road trip which seems a bit excessive to me – I can’t prove this as something prompted me take a picture of milage when I handed car in but I forgot take one on collection – only remembered next day.) 06/02/2024 Engine goes in reduced power mode again and engine management light comes on – Thinking the Trade centre’s 28 day warranty period was over I booked the car the into local garage for the next day to get problem fixed under the lifetime warranty package. Fault seems to clear after engine was switched off. 07/02/2024 In the Morning, I take it to local garage who say as the light gone off – the warranty company is unlikely to cover the cost of the repair or diagnostics and recommend I contact them when the light comes back on. In the evening the light comes back on and luckily I manage to get it back to the garage just before it shuts for the day. 08/02/2024 The Garage sends me a diagnostics video showing a lot error codes been picked up by their diagnostics machine including codes for Oxygen sensor and Nox Sensors, Accelerator pedal and several more. Video also shows EGR Hose not connected to the intake manifold properly, they believed this was confusing the onboard system as it is unlikely this many sensors would trigger at same the time but they couldn’t be certain until they repaired the hose. 13/02/2024 Finally get the car back as it took a while to get approval and payment for the repairs from the Warranty company. Garage told me to keep an eye the car as errors had cleared with the hose but couldn’t 100% certain that’s what caused the problem. 06/03/2024 Engine management light comes on again. Fed up I go into Trade Centre as I was just around the corner when it happened and asked them how to reject the car or have the problem fixed. They insist that as it’s over 28 days I need to get the car fixed under the warranty package I purchased and they could no longer fix the car as it was over 28 days. When I tried telling them it appeared to be the same or related problem they said they couldn’t help as I hadn’t contacted them earlier. I asked them if they were willing to connect the car to the diagnostics machine and tell me what the problem was, as a goodwill gesture, which he agreed to do and took the car to the back He came back around 30 minutes later and said they took a look at the sensor they replaced previously and there was nothing wrong with it and engine management light went off when they removed the sensor to check it. When I asked what the error code he couldn’t give me an exact fault but the said it one of the problems I told him earlier (Accelerator pedal). I have this visit audio recorded on my phone – I informed the reps I was recording several times. As the light wasn’t on, local garage couldn’t book me for a repair under warranty. 07/03/2024 Light came on so managed to book back into local garage for the 12/03/2024 Whilst waiting to take car into garage, I borrowed a OBD sensor and scanned for errors on the car. This showed the following errors: P11BE – Manufacturer specific code (Google showed this to be NOX sensor) P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow 12/03/2024 Took car to local garage and the confirmed the above errors. This leads me to believe that either Trade Centre UK reps lied and just reset the light or just didn’t check properly (Obviously I am unable to prove this) 22/03/2024 Finally got the car back as according to garage, the warranty company took a long to time to pay for the repairs 28/04/2024 Engine management Light has come back on. Using the borrowed OBD scanner I am getting the following codes: P0133 - Oxygen (Lambda) Sensor B1 S1: Response too Slow P2138 - Accelerator Position Sensors (G79) / (G185): Implausible Correlation I have not yet booked into a garage as I wanted to see what my rights are in terms of rejecting the car as to me the faults seem related. I can’t keep using taxi or train to get to work every time the car goes into the garage as it is getting very expensive. Am I right in thinking that they have used up their chance to repair when they conducted the repair end of January or when they refused to repair it in February ? If I am still able to reject the vehicle could you point to any sample letters or emails I can use. Thankyou for your advice on my next steps.
    • Ok noted about the screenshot uploads. In terms of screwing up I had one previous ticket that defaulted and ended up in a CCJ from Southend airport because for some reason during COVID I didn't receive their claim form just a notice of default. This hospital ticket was the 2nd ticket that went to CCJ due to a lack of knowledge of the process. Maybe it's easier just to pay them in future I'm thinking though, I don't get them very often anyway
    • Car maker takes a hit from weakening demand and price war in the world's largest electric vehicle market.View the full article
    • please stop posting up unnecessary unnamed screenshot files  you've done it throughout your threads and we have to renamed them. RENAME THE FILE before you upload if its just text information like a defence or a claim history or a link to a previous post  type it here not by an unnamed screenshot attachment  . sorry NM but you've been here dealing with PPC claims since 2021 somehow you always manage to screw up.......or do totally the opposite of std repeated advice on 10'000 of PPC threads here you are your own worst enemy... dx  
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have been a council tenant for 34 years now and have been in my present property for 15 years. I would like to move from the area but my daughters dont want to come with me. I would like to know if the council would let them take over the tenancy of our home, if me and my husband moved into another area?? Both my girls are over 21 years of age so are no longer children.

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My first thought would be, almost certainly not. A council property isnt a "family home" and shouldnt be treated as such - it is social housing for those most in need of it.

 

Due to the start date of your current tenancy, I am not aware of any rights of succession - certainly not when the property is being voluntarily vacated. I presume the tenancy is in either just your own name, or yours and your husbands?

 

However, I need to add to this - I am not an expert on council tenancies, at all.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

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The tenancy is in my name but my husband gets the benefit to pay the rent on the house. My children were all with me when we moved into the property and they dont wish to move. (I know they used to let family members succeed the tenancy if they had lived with a person for two years and if the tenant died they could take it over but not sure about now)

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I believe that succession is only going to kick on upon the death of the tenant.

 

Moreover. Yes, this is a moral standpoint as opposed to legal, which I generally dont do, but as I work in the sector I have strong feelings on it. It would be inappropriate to my mind to allocate social housing to a party or parties for whom the property is not ideally suited. By this I mean, clearly the fact that there are currently 4 of you in the property means that the property is "OTT" for simply 2 people. You need to bear in mind (IMHO) that there will be people out there much more suited for the property than simply your two daughters, who are probably sat on a waiting list for such a property.

 

This is not judging btw, and sorry if it comes across that way - in your position I would be asking the exact same question. But seeing people day in day out in genuine need of such a property means I do feel the need to voice my opinion as to the unequitable nature of a decision that would allow only your two daughters to stay.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Hi Rumbler

 

I fully understand this can be upsetting but i would have to agree with Mr Sheds advice.

 

All you could really do is ask the council and see what their response is.

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

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Yes I do understand and would think the same way. I only ask as a young fella who lives nearby has sole tenancy of a 3 bed house which his step dad and brother was living in with him and they moved out as he found love with some lady and left the fella on his own and now he has a whole house to himself. I will no doubt have to ask the council if I cannot think of another way to rehome my girls. One of them is engaged so probably her fella would move in here as well, if I could transfer the tenancy.

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Sorry but what is stopping your daughters privatly renting something in the area, especially the one who is engaged, two wages coming in should ensure they could get something, why do you need to rehome your girls, you state they are over 21 and are no longer children so its up to them to get themselves sorted out - for goodness sake I was married at 17 and left the family home I have three sisters none of us expected our parents to rehome us, we did it our selves.

 

Sorry but I doubt they will be able to get the house due to the new under occupancy rules and I think you will also find that the young fella you mentioned will soon be moved to let a family that needs the house move there ( a good thing IMO)

Edited by Madamfluff
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Could I just add my thoughts here, if you were able to sign your house over to your daughters, and that is a very big IF, you would then go straight to the bottom of any council/social housing list as you would have made yourself homeless, and more to the point you would not have a home to swap with another council/social housing tenant, so you would be the one in a hostel etc.....

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Firstly Madamefluff my daughter are over 21 yes,,, one works as a casual as and when needed ( no full time jobs going where she works) and my other daughter is unemployed, and undergoing hospital treatment. Yes I was also married at 18 but I was fortunate as with my husbands job he got a place for us to live in as well ,, so that was very handy for us. I dont have to find a home for my daughters I know as they will do it by themselves but I just wanted to see is anyone would be able to tell me how the law stands as to changing the tenancy. I would be moveing to another council property in a different area as I have had enough where I am now.

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Hi Rumbler

 

There really isnt much you could as the tenancy agreement is in your name all i could suggest is contact the council and ask their advice as ultimately its their decision.

 

Could i also suggest that they get as many applications forms filled out and hand in for council and different housing assotiations in the area to get their names on the housing list.

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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As I understand it, you would not be offered social housing by any other local authority, as you are not in need. Having an existing secure tenancy, you would be classed as voluntarily homeless, and refused rehousing. Nil points.

 

In my opinion, since you are not in genuine need, that policy is right on the money.

 

You are fully entitled to do the usual council tenancy swap, with someone from another district. There's nothing wrong in that, so go ahead. Your daughters should now be moving on to private rented properties, or can choose to go with you. Tenancy swaps are in many ways a good thing, as they do provide some mobility, at least, in the social housing sector.

 

Government policy used to be to encourage tenants to buy their own council house, and thereby achieve some genuine mobility as owner-occupiers. We seem to have taken a giant step backward from that modest degree of progress.

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  • 2 months later...

Passing your home on to another person

 

When you die, your husband or wife, or one other

person in your family who has been living with you

for at least the last year, will usually be able to take

over the tenancy agreement from you. This is called

the right of succession and this can only happen once.

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  • 2 weeks later...
Passing your home on to another person

 

When you die, your husband or wife, or one other

person in your family who has been living with you

for at least the last year, will usually be able to take

over the tenancy agreement from you. This is called

the right of succession and this can only happen once.

 

this is correct. but new rules for under occupancy is creeping in and and councils are getting hot on it with their waiting lists getting bigger. best thing to do is call your local council and see were you stand on it.

its understandable you want to make sure your children are safe while you move on. which is what any parent would do

 

keep us updated

:???: what me. never heard of you never had a debt with you.
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