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Barclays PPI in the news


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I'm just doing a letter to Barclaycard regarding PPI. I'm going on the lines of - I wasn't told I could go elsewhere for insurance and probably get it cheaper. I'm not sure of how to word my next complaint. If I'm ill my employer will pay me full pay for 6 months and half pay for the following 6 months. Can I put this in my letter as well?

 

Thanks.

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Hi snowingagain, I would think your complaint would be an insufficient needs and demands analysis, as you already had sufficient employee benefits in place in case of sickness ( as most PPI claims only pay out upto a year at a time)

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Barclays refused to pay me back my PPI - i filled in an application form from a magazine for a barclaycard and they sent me a copy of this with a "smudged dot" in the PPI box........ they say I did it........... could i say i never did it? To be fair I dont think I did do it.

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So by putting a dot in a box Barclays have explained all the terms of the PPI to you, explained that it can be bought cheaper, can be bought from 3rd parties and is suitable for you needs. Did the magazine article come with the full terms of the PPI? You get my drift :). I would fill in a PPI questionaire from the FOS site send it to them. Then send it to the FOS if they don't pay up, it will cost you 2 stamps in the end. Under no circumstances go to these claims companies.

 

Don't give up they will pay up in the end. The good news is your PPI premiums are earning 8% APR the longer they mess about the more you get.

 

Pumpytums

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Lol Pumpy i agree with you and I have asked them to look at my claim again using the "prove i put the dot there" and they have agreed to take another look - will keep you posted.

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Hi Tugela,

I have had several PPI claims refunded some of them I have even signed for in the agreement, so them using someone put a dot in a box is so weak it's funny. The argument I would use is that you may have put a dot there you cannot remember but nothing was explained to you.

 

On my PPI forms I simply claimed (truthfully I may add) that I was never given enough info to make an informed decision on the PPI prior to taking it out. And used the reasons I gave in my previous post.

 

You will get it back don't worry.

 

Pumpytums

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  • 3 weeks later...

Go for it Tugela,

they are daft to be honest I have sent 4 claims off to Santy and all have been upheld. I have had my problems with them and still do but to be honest they are first rate on PPI refunds. I have dealt with Barclay's/First Plus they are so slow Santy 1 week Barclay's potentially 18weeks (they have applied and been given an extension).

 

I bet you £1 worth of Pick n mix that form says place a tick in the box if you require PPI so how does a dot represent a tick? Even if you did tick it that means nothing, the onus is on them to prove that you were given enough info to make an informed decision about the PPI prior to taking it. They will fail, look at it like a saving plan at 8% APR.

 

You will probably get additional compensation once the FOS get involved, is their letter marked this is our final decision by the way?

 

Pumpytums

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Hi pumpy

I got one letter saying it was a final decision so i argued it and they said they would review it but sadly (lol) i got a copy of the same letter yesterday saying FINAL DECISION....... and an email from the senior customer relations manager saying its final........... i have done all the paperwork for the fos just need to send it off.... thanks for your input

I had an easy ride with monument once i got the right person and a lloyds loan was an easy ride as well........ struggling with paragon finance, welcome finance, HFC, and barclays now and then im finished lol I tried MBNA for my son but they said he filled it in online and "ticked" the box ....

will keep you posted - thanks and good luck on yours

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That seems to be the angle of some companies you ticked the box so go away. Sadly that doesn't wash.

 

I have an MBN$ account that had PPI added to it without my permission which is what they used to do. My partner had one too that she took outline the tick box they refer to was automatically preselected you had to opt out which was a major no no.

 

Good luck with the FOS, I'm positive they will find in your favour.

 

Pumpytums

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This is a bog standard response from barclays. Reject the claim then offer to review and reject again in the vain hope you will not take it any further.

 

Get your complaint in with the FOS, barclays will cave in before it even gets to an adjudicator.

 

Good luck

 

DJ

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