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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I am out of my wits! Please help EVICTION CANCELLED


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Hi. I am up for eviction on Monday (in two days) at 10.45am but yesterday secured an 11th hour emergency hearing for 10am. I want to know if I stand any chance with stopping a 2nd eviction within 4 months? I am self employed as a painter/decorator and have arrears of £15,000 plus £5,000 charges from MTR who took over my account from DB Mortgages. I got a suspended repossession order last year that included an extra £130 taking my monthly payment to £1,022!!! I paid it continuously for 6 months then got let down by a builder who disappeared owing me £4,000! I was in court again in July and the judge understood my situation as I had evidence of an upturn in work and showed him screen shots of my advertising on the net etc. He suspended the eviction on condition I continued my payment from the end of July. He also stressed to me that if he saw me again he wouldn't be in a position to help! So, I paid July, then August then......another builder let me down on a payment of £2,600 in late August. This prevented me paying September and October - Ouch!!! My lender rang me and I explained that I was chasing this payment. He kept telling me he would have it next Friday again and again by which time I got a visit from a chap doing a pre eviction report! He assured me that if I went back to court there was a strong chance I would get another reprieve if I stated my case correctly. He referred to a woman from Liverpool having 5 evictions stopped in the same year! Anyway, he made his report and told them I would have the money the following week which was two weeks ago. Next day I get a solicitors letter stating that they have applied for eviction, two days later I get an eviction for this Monday! Last Monday my builder turned up with my £2,500 so I rang my lender on Tuesday and they said they wanted me to fax an income/expenditure list for me and my partner, 3 months bank statements and proof of work I have booked in plus a covering letter in which I apologised and asked nicely if I could pay the two outstanding amounts then my November one on the 30th. I did all this Wednesday and was told it would take a few hours to appear on their online fax system, then a few hours to review my case! I rang Thursday for an update and was asked for a further bank statement which I faxed from the library and got a reciept saying it had gone at 4.14pm. I rang to ensure they had it and was told that the lady handling my account was going home but a note would be left for her to deal with it 1st thing Friday (yesterday). I waited nervously for a call and decided to ring them at 11am to be told that the fax hadn't arrived! And I would have to resend it and again, it could take a few hours to appear on their system. I was really thinking they were stalling me so that I couldn't get a hearing booked - am I possibly correct? The county court closes at 3.30pm and at 2.35 my lender rang me to say they had reviewed my proposal but were unable to accept it and that the eviction would go ahead! So I got to court and booked the hearing. SCARED TO DEATH NOW OF THE OUTCOME!!!

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Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

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offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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