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    • Yes. I'd be very interested to know how the defendant fared in putting forward the defence that the calaimant had been contributorily negligent by not keeping their cat under control. I'm aware that some people might find that fatuous, distracting or confusing, but the reality is that I'm not aware of any law that imposes a duty upon cat owners to keep their pets under control.  Whereas I believe the law does hold dog owners responsible for their dogs in public places. I'm not certain it was at all beneficial to the OP to suggest that blaming the claimant was a credible defence...
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    • Good evening, so not a good weekend reviewing paperwork -- I have lost some proofs of postage.. also, although not provided at CCA, they have now supplied a DN in their WS, please see scan of claimants WS (without statements) Document with tick boxes as signatures doesn't look like an agreement and is split across pages. Documents have been stapled and copied multiple times looking at the top left of them. Aside from that, having read other threads, I suspect they have everything? appreciate your input please Sorry for heavy redactions, I noticed the paperwork was see-through LinkHalifaxCC1.compressed.pdf
    • Received a final demand today Final demand.pdf
    • Here is my final draft: I, XXXXXX, being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in the claim and further to my set aside application dated 1 November 2022. The claimants witness statement confirms that it mostly relies on hearsay evidence as confirmed by the drafts in person in the opening paragraph. It is my understanding they must serve notice to any hearsay evidence pursuant to CPR 33.2(1)(B) (notice of intention to rely on hearsay evidence) and Section 2 (1) (A) of the Civil Evidence Act.   1.        The claimant failed to comply with the additional directions ordered by District Judge Davis on the 2 February 2024 'The Claim shall be automatically struck out at 4pm on 3 April 2024 unless the Claimant delivers to the Court and to the Defendant the following documents.' None of these documents were received by the court nor the defendant by that date.   2.        I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much reduced cost to the amount claimed and which the original creditors have already wrote off as a capital loss and claimed against taxable income as confirmed in the claimants witness statement exhibit by way of the Deed of Assignment.   As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights.  This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information).  The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party.   3.        The alleged letter of claim dated 7 January 2020 was served to a previous address which I moved out of in 2018, no effort was made to ascertain my correct address.  I have attached a copy of my tenancy agreement which is marked ‘Appendix 1’ and shows I was residing at a difference address as of 11 December 2018 and was therefore not at the service address at the time the proceedings were served.  I have also attached an email from my solicitors to the Claimants solicitors dated 14 July 2022 which was sent to them requesting that they disclose the trace of evidence they utilised prior to issuing the proceedings against me.  This is marked ‘Appendix 2’.  The claimants solicitors did not provide me with these documents.   4.        Under The Pre-Action Protocol for Debt Claims 2017 a Debt Buyer must undertake all reasonable enquiries to ensure the correct address of a debtor, this can be as simple as a credit file search. The Claimant failed to carry out such basic checks. Subsequently all letters prior to and including ,The Pre action Protocol letter of claim dated 7 January 2020 and the claim form dated 14th February 2020 were all served to a previous address which I moved out of in 2018.   5.        I became aware of original Judgement following a routine credit check on or around 14th September 2020.   6.        Upon the discovery of the Judgement debt, I made immediate contact with the Court and the Claimant Solicitors, putting them on notice that I was making investigations in relation to the Judgement debt as it was not familiar to me.  I asked them to provide me with a copy of the original loan agreement but this was not provided to me.   The correspondence to the Claimant Solicotors is attached and marked ‘Appendix 3’   7.        I then sent a Data Subject Access Request to Barclays but no agreement was provided. Details the timeline of communication between myself and Barclays are attached and marked ‘Appendix 4’and the copies of correspondence between myself and Barclays are attached and marked ‘Appendix 5’.   8.        The claimant relies upon and exhibits a reconstituted version of the alleged agreement.   It is again denied that I have ever entered into an agreement with Barclaycard on or around 2000.  It is admitted that I did hold other credit agreements with other creditors and as such should this be a debt that was assigned to Barclaycard from another brand therefore the reconstituted agreement disclosed is invalid being pre April 2007 and not legally enforceable pursuant to HH Judge Waksman in Carey v HSBC 2009 EWHC3417.  Details of this are attached and marked ‘Appendix 6’.   The original credit agreement must be provided along with any reconstituted version on a modified credit agreement and must contain the names and address of debtor and creditor, agreement number and cancelation clause.   9.        Therefore the claimant is put to strict proof to disclose a true executed legible agreement on which its claim relies upon and not try to mislead the court.   10.   As per CPR 1.4(2)(a) the court encourages parties to cooperate with each other in the conduct of proceedings in order to try and save time and costs for the parties and to also save the time and resources of the court however, despite vast attempts at mediation the claimants have been most unreasonable and have remained unwilling to mediate. Until such time the claimant can comply and disclose a true executed copy of the original assigned agreement they refer to within the particulars of this claim they are not entitled while the default continues, to enforce the agreement pursuant to section 78.6 (a) of the Credit Consumer Act 1974. I believe that the facts stated in this Witness Statement are true.  I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth. Signed                 ………………………………………………….. Name                  XXXX Date                     30 April 2024
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Fixed Sum Loan Agreement


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Hi guys,

 

I've seen a few threads regarding this issue.

I have a fixed sum loan agreement with Creation Finance, from my understanding this is an unsecured loan against ME and NOT the car, but they have placed a HPI flag.

I want to trade the car in for another one, no monies involved pretty much a straight swap.

Creation say they WON'T remove the flag but will send a fax to the garage saying they have no financial interest, but I need them to remove it completely.

People have managed it with Black Horse but Creation won't budge, I'm wondering what legal terms I can use to get them to remove as it's against the law, there is no mention of HP or that they will place the flag on my car in my agreement so they have breached their contract as far as I'm concerned.

Everything is set up with the new garage for the new car, have also been told by 3 customer services reps that it just gets 'removed' but the areas department won't do it. Advice please?

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can you post the agreement so that we can see if it is indeed a fixed sum loan

 

If it is then the car is indeed yours to do with as you wish and any hpi marker ought to be removed forthwith

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Agreement says fixed lump sum at the top.

Nothing in the terms regarding the flag but they will not budge on it saying it won't be removed until its paid, am I right in saying they have breached contract with unfair actiond?

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as them what legal statute they are relying on

 

ask where it states ths in the cca 1974 about a fixed sum agreement and the property not belonging to you as the finance co have registered an interst

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Right, have all the relevant numbers ready to call tomorrow to make sure I'm doing everything right, stating the laws mentioned above. I hope to get this sorted on the phone, shall I start by asking them to remove it, if they say no, continue onto all the acts that are in my favour?

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Case closed :)

After her constantly telling me they have no financial interest and the the HP flag would NOT be removed, I started quoting the Data Protection Act and that they had used my data without prior consent as it wasn't in the agreement. I also stated I would be proceeding to take a Court Order out for them to remove the marker as there was no legal statue for them to relate too.

She kindly said, 'The HP marker will be removed within 72 hours and I'll send a fax to the garage stating this'

She also questioned my ability to keep up with them payments, I said 'At 20 years of age, I'm not going to default on a payment, making it harder for me to secure credit in the future'

 

A long a drawn out battle.....knew I should have trained to be a lawyer :p Thanks for the help gentlemen! Very kind :)

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  • 2 months later...

Hi all

 

We are having the EXACT same problem with Creation but the guy I spoke to in the Accounts Dept will not budge and had a wonderful half hour patronising me before hanging up. Have quoted all the above but am getting nowhere- I am like a dog with a bone and will not let this go. We have been told that they have no interest in the car yet how can we sell it? We found a car to swap (no cash involved) but the dealer won;t touch it while the marker is there. Dealer willing to get logbook and fax Creation stating that he plans to buy the car and requesting they remove the marker before he does this. But Creation say they will NOT remove UNTIL the logbook is in someone elses name as then they would be breaking the law if they didn't??!?!?! Am sure this is wrong on so many levels- who can I speak to hugher up as the 'Accounts Manager' I spoke to has got to be one of the vilest human beings I have ever spoken to in a call centre. I will not let this go, but in the meantime the car we have spent weeks finding will probably be sold!!!

 

 

Help!

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Nope, nothing- and Creation themselves say we are free to sell the car but how can we!!!!!! Could we transfer it into my name? Oh this is So annoying- also, OH spoke to OFT and they said it's not against the law and basically we can;t do anything- so how come some people threaten this stuff and get nowhere and others succeed? So annoying!

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Now Creation are saying they won't remove the marker even if the car is transferred into someone elses name (ie me), despite the guy telling us yesterday telling us they would be breaking the law if they left it on. The woman I just sopke to refused to speak to me (despite my OH being in the room and verifying himself), and said that she is telling her supervisor that the guy who spoke to me yesterday broke data protection by discussing anything with me. She refused to believe that they make it difficult to sell the car and blamed the garages we have been to for not accepting a fax instead of removal of the marker? We don;t live at the same address or have the same name.... the very rude woman hung up yet again after a clam phonecall? Can safely say they are the rudest people I have ever spoke to!

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so glad i found this!

 

exact same issue exact same company but they WILL NOT budge

 

i have a paid a deposit on a car and the dealer will not touch mine due to the marker :(

 

help please - anybody have a number of someone in a dept high enough to listen.

 

the "account managers" are rude and have told me to clear off basically

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send a formal notice to the finance company

explain that the vehicle is yours outright as its a fixed sum loan agreement

 

ask why there is a hpi marker showing an interest in the vehicle by the finance company and why they will not remove it

 

ask them under what STATUTE LEGISLATION they are relying on to include the marker with the hpi register

 

give them 14 days to respond or you will consider it contrary to The Consumer Protection From Unfair Trading Regulations 2008

 

AND WILL ESCALATE THE MATTER TO THE OFFICE OF FAIR TRADING TO CONSIDER YOUR FITNESS TO HOLD A CONSUMER CREDIT LICENSE

 

ask also contrary to the data protection act 1998

 

why have they transmitted your data to hpi (which is owned by experian the credit agency)

 

without your express consent and to tell you where they are authorized to to this in the t&c

 

(that's only to the hpi register being a fixed sum loan agreement)

 

SEND RECORDED DELIVERY

Edited by postggj
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there is a letter now in the post with words to that effect recorded delivery

 

i have also emailed stephen hunt who appears to be the companys CEO - along with all email addresses i can find for the company.

 

i do hope this has a speedy resolution :(

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there is a letter now in the post with words to that effect recorded delivery

 

i have also emailed stephen hunt who appears to be the companys CEO - along with all email addresses i can find for the company.

 

i do hope this has a speedy resolution :(

 

 

Hi can you PM meor put on here the emails you have found and the names addresses of where to send letter etc please? And let me know if you have any luck?

 

T x

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  • 2 weeks later...
there is a letter now in the post with words to that effect recorded delivery

 

i have also emailed stephen hunt who appears to be the companys CEO - along with all email addresses i can find for the company.

 

i do hope this has a speedy resolution :(

 

 

Hi there, we too have just become aware of this issue with creation ( cowboys ) !! exactly the same .. have told us over the phone that they have no interest in our vehicle at all yet a hpi flag is showing up on our car ! i am about to start proceedings tommorow starting with a phone call though tbh i dont hold much hope seeing as no one there seems to know what theyre talking about ! Any chance you could possibly post email addresses that you have got for them as no doubt i will be going down this route i have limited paperwork for this company due to the fact that they dont send you much ! just want to get rid of them asap

many thanks

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there is a letter now in the post with words to that effect recorded delivery

 

i have also emailed stephen hunt who appears to be the companys CEO - along with all email addresses i can find for the company.

 

i do hope this has a speedy resolution :(

 

 

To danny133

 

Thanks for the advice, i have just phoned creation and put on my poshest voice ever lol !! read the rights act to them and qouted all of the advice above they have agreed to remove the marker and it will be off in 72 hours :whoo:..... obviously i will get this checked as soon as the 72 hours are up ! if not il have to send letters etc but at the moment all is good,

so glad i found this forum and GOOD LUCK to everyone else trying out there i wish you well x x x

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Now Creation are saying they won't remove the marker even if the car is transferred into someone elses name (ie me), despite the guy telling us yesterday telling us they would be breaking the law if they left it on. The woman I just sopke to refused to speak to me (despite my OH being in the room and verifying himself), and said that she is telling her supervisor that the guy who spoke to me yesterday broke data protection by discussing anything with me. She refused to believe that they make it difficult to sell the car and blamed the garages we have been to for not accepting a fax instead of removal of the marker? We don;t live at the same address or have the same name.... the very rude woman hung up yet again after a clam phonecall? Can safely say they are the rudest people I have ever spoke to!

 

hi thanks for the message you sent me, i started with a phone call and quickly pushed the data protection act on them along with the legislation of the cca 1974 !! ( they get scared when they hear words to this effect ! ) and bingo they have agreed to remove the hpi flag within 72 hours !! thanks for the advice it was much appreciated and im so glad i found this forum x

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