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    • Morning, I purchased a car from Big Motoring World on 10th December 2023 for £14899.00. On the 15th December I had a problem with the auto start stop function of the car in which the car would stop in the middle of the road with a stop start error message. I called the big assist and the car was booked in for February. The BMW was with them for a week and it came back with the auto stop start feature all fine and all error codes cleared on the report from big motoring world. within 5 days I had the same issue. Warning light coming on and the car stopping. I called big assist again and the car was again booked in for an other repair in May. Car was taken back in may, they had the car for a week and returned with the report saying no issue with the auto stop start feature and blamed my driving. Within 5 days of having the car back it broke down again. This time undrivable. I had the rac pick my car up and take to Stephen James BMW for a full diagnostic. The diagnostic came back with the car needing a new fuel system as magnetic swarf was found.  I have sent big motoring world a letter stating all the issues and that under the consumer rights act 2015 I have asked for a replacement vehicle. all reports from Stephen James BMW have been sent over to big motoring world. Big motoring world have come back and said they will respond to my complaint within 14 days for the date of my complaint letter. I am not feeling confident on the response from them, what are my next steps?   Thanks in advance. 
    • That is really good is that a mistake last off "driver doesn't have a licence" I assume that should be keeper? The Court requested me to send the Court and applicant proof of my sons disability from their GP this clearly shows he has Severe Mental Impairement, he is also illiterate.  I naively assumed once the applicant received this that they would drop the claim.  It offends me that Bank has asked the Judge to throw the case out at the preliminary hearing and to make us pay up.
    • Hi, we are looking to get some opinions on weather or not to bother fighting this PCN. This comes from a very big retail park parking where there are restaurants, hotel, amongst other businesses. The parking is free but I suppose there must be a time limit on it that I am not aware of. We were in the area for around 4 hours. Makes us wonder how they deal with people staying in the hotel as the ANPR is on what appears to be a publicly maintained street (where london buses run) which leads to the different parking areas including the hotel.  1 Date of the infringement 26/05/2024 2 Date on the NTK  31/05/2024 3 Date received 07/06/2024 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [Y/N?]  YES 5 Is there any photographic evidence of the event? Entry and exit photos however, based on the photographs we are almost sure the photos are taken on public street. This is the location I believe photos are taken from.  https://maps.app.goo.gl/eii8zSmFFhVZDRpbA 6 Have you appealed? [Y/N?] post up your appeal] No Have you had a response? [Y/N?] post it up N/A 7 Who is the parking company? UKPA. UK Parking Administration LTD 8. Where exactly [carpark name and town] The Colonnades, Croydon, CR0 4RQ For either option, does it say which appeals body they operate under. British Parking Association (BPA) Thanks in advance for any assistance.  UKPA PCN The Collonades-redacted.pdf
    • Thank you for posting their WS. If we start with the actual WS made by the director one would have doubts that they had even read PoFA let alone understood it. Point 10  we only have the word of the director that the contract has been extended. I should have had the corroboration of the Client. Point 12 The Judge HHJ Simkiss was not the usual Judge on motoring cases and his decisions on the necessity of contracts did not align with PoFA. In Schedule 4 [1[ it is quite clearly spelt out- “relevant contract” means a contract (including a contract arising only when the vehicle was parked on the relevant land) between the driver and a person who is—(a)the owner or occupier of the land; or (b authorised, under or  by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land; And the laughable piece of paper from the land owners cannot be described as a contract. I respectfully ask that the case be dismissed as there is no contract. WE do not even know what the parking regulations are which is really basic. It is respectfully asked that without a valid contract the case cannot continue. One would imagine that were there a valid contract it would have been produced.  So the contract that Bank has with the motorist must come from the landowner. Bank on their own cannot impose their own contract. How could a director of a parking company sign a Statement of Truth which included Point 11. Point 14. There is no offer of a contract at the entrance to the car park. Doubtful if it is even an offer to treat. The entrance sign sign does not comply with the IPC Code of Conduct nor is there any indication that ANPR cameras are in force. A major fault and breach of GDPR. Despite the lack of being offered a contract at the entrance [and how anyone could see what was offered by way of a contract in the car park is impossible owing to none of the signs in the WS being at all legible] payment was made for the car to park. A young person in the car made the payment. But before they did that, they helped an elderly lady to make her payment as she was having difficulty. After arranging payment for the lady the young lad made his payment right behind. Unfortunately he entered the old lady's number again rather than paying .for the car he was in. This can be confirmed by looking at the Allow List print out on page 25. The defendant's car arrived at 12.49 and at 12.51 and 12.52  there are two payments for the same vrm. This was also remarked on by the IPC adjudicator when the PCN was appealed.  So it is quite disgraceful that Bank have continued to pursue the Defendant knowing that it was a question of  entering the wrong vrm.  Point 21 The Defendant is not obliged to name the driver, they are only invited to do so under S9[2][e]. Also it is unreasonable to assume that the keeper is the driver. The Courts do not do that for good reason. The keeper in this case does not have a driving licence. Point 22. The Defendant DID make a further appeal which though it was also turned down their reply was very telling and should have led to the charge being dropped were the company not greedy and willing to pursue the Defendant regardless of the evidence they had in their own hands. Point 23 [111] it's a bit rich asking the Defendant to act justly and at proportionate cost while acting completely unjustly themselves and then adding an unlawful 70% on to the invoice. This  is despite PoFA S4[5] (5)The maximum sum which may be recovered from the keeper by virtue of the right conferred by this paragraph is the amount specified in the notice to keeper under paragraph 9[2][d].  Point 23 [1v] the Director can deny all he wants but the PCN does not comply with PoFA. S9 [2][a] states  (2)The notice must— (a)specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates; The PCN only quotes the ANPR arrival and departure times which obviously includes a fair amount of driving between the two cameras. Plus the driver and passengers are a mixture of disabled and aged persons who require more time than just a young fit single driver to exit the car and later re enter. So the ANPR times cannot be the same as the required parking period as stipulated in the ACT. Moreover in S9[2][f]  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; You will note that in the PCN the words in parentheses are not included but at the start of Section 9 the word "must" is included. As there are two faults in the PCN it follows that Bank cannot pursue the keeper . And as the driver does not have a driving licence their case must fail on that alone. And that is not even taking into consideration that the payment was made. Point 23 [v] your company is wrong a payment was made. very difficult to prove a cash payment two weeks later when the PCN arrives. However the evidence was in your print out for anyone to see had they actually done due diligence prior to writing to the DVLA. Indeed as the Defendant had paid there was no reasonable cause to have applied for the keeper details. Point 24 the Defendant did not breach the contract. The PCN claimed the Defendant failed to make a payment when they had made a payment.   I haven't finished yet but that is something to start with
    • You don't appeal to anyone. You haven't' received a demand from a statutory body like the council, the police or the courts. It's just a dodgy cowboy company trying it on. You simply don't pay.  In the vast majority of these cases the company deforest the Amazon with threats about how they are going to divert a drone from Ukraine and make it land on your home - but in the end they do nothing.
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Taking a student to court.


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remind me was this ajoint tenancy, i.e. one cotract signed by all or individual contracts?

If joint then spreading the shortfall on the remaining tenants would be logical.

It would then be up to the remaining tenants to get the money from the abscoding tenant.

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My penny's worth....

 

With regards to the bailiff, it doesn't matter that you guys / your parents are jointly liable. If the CCJ is against the former tenants parents, then they are the only people who can be pursued with that warrant.

 

The LL will need an additional (successful) claim against the other liable parties (you and your flat-mates) to enforce against you.

 

The bailiff will of course tell you otherwise.

 

The bailiff has no business visiting an address where the debtor has known to have fled. Is his premature departure not the entire basis of the claim?

 

Sorry, you have lost me? The bailiffs were instructed by the landlord but the guarantor has now applied to get the ccj set aside. No one has called at the student house, why would they? Guarantor doesn't live there!

 

Perhaps you have read too many threads, a terrible habit of mine! :wink:

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remind me was this ajoint tenancy, i.e. one cotract signed by all or individual contracts?

If joint then spreading the shortfall on the remaining tenants would be logical.

It would then be up to the remaining tenants to get the money from the abscoding tenant.

 

Yes that's correct ray, I know it is logical to split it for the remaining months, it's just that it leaves no comeback for the landlord to do anything further to pursue the guarantor for the rest but I also feel that he has obtained a guarantor who doesn't have the ability to pay which is very unfair with this type of contract and we did have to pay fees upfront for checks to be made.

 

I think it is unlikely that we will get any money from the errant student but at least a ccj will give them problems for a few years!

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I have been looking at MCOL today with a view to preparing the claim and sending the student a copy of what he can expect if doesn't make any effort to contact us to resolve this situation.

 

The query I have is now do you put more than one claimant in? It appears that you can only register as an individual?

 

Or do we have to do it by post instead, which will cost more in fees?

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Ah that's given me more to think about!

 

The total amount has been shared equally amongst the remaining students so if there can only be one claimant, then each student will need to issue a claim for their share.

 

I hadn't looked at it that way before, I just issue one claim for myself and the others can follow suit?

 

The errant student then ends up with the possibility of 4 ccj's! Seems a it harsh but then so is walking away leaving a debt in excess of £3k!

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I have called the court and they tell me that you can have more than one claimant but they didn't deal with MCOL, only paper claims so I have emailed MCOL to see what they say.

 

Thanks again for your posts Ray, I do wonder where all the legal experts are, I think I am in the legal forum? :|

 

I would like to get some opinions on the parental guarantee and whether the landlord has been neglectful in taking a guarantee of someone who does not have the ability fulfill it, they do not own a property and may get away with it if they can get the ccj set aside! Are there many grounds available to get it set aside?

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Probably will get it set aside because guarantor form, not a legal binding document!

I have signed guarantor foms for my children, but would have no intention of paying out if asked, even tho checks were made on me as being suitable. ( forms are not legal or enforceable)

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I think I will await the outcome of the hearing and see what the landlord has to say after this.

 

If it is set aside due to an invalid guarantee, then no way will I be paying anymore towards the absconding tenants rent and I doubt the other parents will want to either!

 

Trouble is, if it does get set aside on these grounds, I doubt the landlord would be very free with this information!

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I've made a few changes, the important one being the deadline of when you expect this to be dealt with.

 

Dear x & x

Further to my emails dated x/x/x and x/x/x/, I have not received any response or attempt to the situation of the outstanding rent for (put address here), or making any proposal or arrangement to pay us.

Please accept this letter as a preliminary notice of our intention to pursue the total outstanding amount, via the County Court.

You signed a joint and several tenancy agreement dated x/x/x to pay the monthly rent for (Property add) of £XXXX between yourself, (other students named here) for a 12month period up to and including x/x/ 2011 with the guarantee of your (relationship and guarantor’s name)

You moved out on x/x/ 2010 without notice to any of the other tenants, handing the keys back to the landlord and paying rent due up to and including x/x/x.

Whilst every effort has been made to secure a replacement tenant, we have been unable to do so and therefore we have had to pay the outstanding rent for (dates covered so far) and will also have to cover the future payments due from (dates to be covered) inclusive.

As previously advised, the sum paid so far is £xxxx and the total due at the end of the tenancy will be £xxxxx , therefore we will issue a claim for the total due under the agreement. Should this be necessary we will also be claiming interest of 8% interest from the date of payments we’ve paid, to date of settlement, plus court costs.

I would add that this is the last course of action we would wish to take but in the absence of any communication with you, we feel that there is no alternative. I hope it won’t be necessary, and look forward to an early resolution of this problem.

If we do not hear from you in 14 days from the date of this letter, we will send a final letter before action in a final attempt to resolve the matter and avoiding the need to waste court time and further expense.

(This letter to be sent by email and by post).

 

Make sure you get and keep proof of postage which costs nothing.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Yep unless you feel compelled to spend extra on posting it.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 3 weeks later...

Hi Dotty,

 

I duly received your S.O.S. on another thread, and here I am. Please could you clarify which of the many legal issues in this long runner you want me to consider, perhaps by summarising briefly what you believe the present situation to be?

 

I am still considering the points made by the judge in the other thread, at the hearing mentioned by user The Carpet Cleaners, in his post of yesterday, which need to be carefully considered: not easy, when the poster himself didn't understand the legal implications of what the judge was saying!

 

So I'm not commenting on guarantors' liability at present. Maybe in a few days. But happy to comment on other aspects in the meanwhile.

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Hi Ed,

 

Thanks for looking in and offering assistance.

 

We have a joint and several 12 month AST all students have a parental guarantee.

 

One student moved out after 4 months without any notice to the others and simply hands keys back to the landlord, the landlord advised in writing that the liability remains with that student unless a replacement is found.

 

The landlord can be quite aggressive at times, however I managed to convince him that he should sue the guarantor of the student in question as opposed to the whole group of guarantors. He did this, however the guarantor has written to the landlord advising that they cannot afford to pay! The landlord, once again threatened the other guarantors with immediate legal action should we not pay up the outstanding rent for the missing student (4 months rent at this point) so we agreed reluctantly to pay and have also paid the missing proportion for May.

 

The other guarantor has, in the meantime applied for a set aside and the landlord couldn't attend but advised the court that the amount of the claim was no longer outstanding. (In hindsight, perhaps we should have awaited the outcome of this, before paying, but none of us wanted to have a claim issued against us and I have no doubt that the landlord would have issued quickly). I am expecting to have the result of the set aside application next week as the landlord has been away.

 

I have read on here that guarantees should be signed as a deed and witnessed otherwise they are not worth the paper they are written on, however a solicitor has advised that this isn't necessarily so, but it would cost in the region of £300 for it to be looked into.

 

I am considering issuing a claim against the student, if only to get them to realise that they cannot just walk away from a legally binding contract. I have written to both student and parent and they have not replied and am planning on sending the letter in post 61 and see if they respond, before issuing a letter before action.

 

I was also wondering if the landlord can issue a claim for the same amount, when a ccj has already been obtained for it?

 

The amount will be in excess of £3000 by the end of the tenancy, so not a trivial amount. :sad:

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A student share with a 12 month joint and several AST all students in the house have parental guarantees.

 

One student moved out mid term, landlord has secured a CCJ on the parent of this student. (according to the LL) and is now saying that as it has not been paid, action will be taken against the remaining tenants.

 

Questions are: -

 

Should the LL still approach remaining tenants for the outstanding rent? If a ccj has been secured, then shouldn't the LL pursue for payment via the court?

 

If the remaining tenants cover the shortfall and the ccj is also pursued, then the LL could effectively be getting it paid twice, can we get any details from court?

 

Is it possible to find out if a ccj has been secured through the court?

 

 

My advice is applicable only if the rented premises are entirely within England and Wales, and only if you were granted a shorthold tenancy (under which you [and your spouse/partner/children if any] had exclusive use of a seperate dwelling, which was not shared with another tenant nor with the landlord) and you were over 18 years of age when the tenancy was granted.

 

Bear in mind that if you are a shorthold tenant, you can be evicted from the premises by simply being given 2 months notice, in writing, taking effect after the initial six months ends (expiring on the last day of a rent period). No reason has to be given. Where a dispute arises, concerning any matter, the landlord can simply end the tenancy in that way.

 

 

Joint Tenancies

 

This is a type of tenancy that landlords of shared properties like. All the sharers sign one joint agreement, and are thereby all bound by its terms and conditions.

 

One consequence of this is ‘joint and several liability’. This means that each tenant is liable for ALL the rent due under the agreement. If any tenant stops paying his part of the rent, the landlord can sue ANY tenant for those rent arrears, not merely the one who failed to pay. So you should think carefully about the financial creditworthiness of your potential housemates.

 

The benefit of a joint tenancy is that you are actually getting a tenancy; so you have the rights of a tenant, including the important right to refuse the landlord permission to enter the building (for, by law, his only statutory right of entry is in order to carry out repairs: he needs your permission to enter for all other purposes).

 

 

Otherwise, sharing a single dwelling among strangers does not create a tenancy, only a licence.

 

If the occupiers are NOT tenants:

 

a. they are NOT protected by the Housing Act, so the landlord does not have to give 2 months notice of eviction under section 21: a mere lodger, or licensee, can be evicted by being given 4 weeks written notice in the form prescribed under the Protection From Eviction Act 1977; and

 

b. they are NOT protected by the Tenancy Deposit Scheme, which only applies to shorthold tenancies, if they do not have a tenancy. The TDS scheme does not apply to licences.

 

 

Guarantors

 

If suing both the tenant and the guarantor, the landlord will have to establish liability against the tenant in order to give rise to liability on the part of the guarantor.

 

A guarantee of this type is normally invalid unless in a deed, i.e. under seal and witnessed, because only a contract by deed is exempt from the legal requirement for all parties to a contract to provide monetary or other consideration. The guarantor will not usually have paid consideration money, so only a guarantee by deed will be binding on him.

 

 

A claim against a guarantor typically fails for either of two reasons -

 

a. the landlord fails to establish liability against the tenant (and because the guarantor is effectively indemnifying the tenant, if the tenant is not liable then neither is the guarantor); or

 

b. the guarantee is invalid because it is not given in a deed, i.e. under seal and witnessed (a contract by deed is the only type of contract which is exempt from the legal requirement that all parties to a contract must provide monetary or other consideration; and as a guarantor will not normally have given consideration, only a guarantee by deed will usually be binding on him).

 

Thus if the guarantee is contained in the tenancy agreement, that agreement itself must be a deed.

 

However, there is an extensive body of case law which allows guarantors many, many other common-law defences (for example, the guarantee is invalidated if the landlord does anything to make the tenant's obligations different, such as allowing the late payment of rent on even a single occasion).

 

 

The tenant needs advice from a Solicitor on the complex legal issues raised by the law of guarantee: such as whether a guarantee is valid if it is not given in a deed, i.e. under seal and witnessed; and whether this particular guarantee actually covers the disrepair that is being alleged by the landlord; and whether the guarantor has any legal liability prior to a judgement being obtained against the tenant.

 

 

A contract is legally binding only if consideration - usually, but not always, in the form of a money payment - is given. A party to the contract typically gives money, but a guarantor rarely does so, which is one reason why guarantees are a legal minefield.

 

The contract of guarantee is entirely seperate from the tenancy contract. The former is legally binding only if consideration is provided by the guarantor. If no consideration was given by the guarantor, the contract of guarantee can only be valid if it is contained in a deed, because a deed is the only form of contract that is exempt from the requirement for consideration.

 

The first point for the court to decide in relation to the guarantee is therefore whether there was consideration given by the guarantor. If there was none, the next question is whether the guarantee was given by deed, i.e. in a document signed, sealed, and witnessed.

 

If the claim against the guarantor is struck out that probably will NOT affect the validity of any claim brought, now or in the future, against the tenant for the alleged disrepair.

 

 

The guarantee is automatically cancelled if a new tenancy agreement is signed, or if the terms of the existing tenancy agreement are changed (for example, if the rent is increased). In both cases you need the guarantor to sign a new guarantee deed.

 

The logic for this is that the guarantor can only be held responsible for the tenant's liabilities under the terms of the particular tenancy agreement which the guarantor has agreed to guarantee.

 

 

Recent Court decision

 

It has been suggested on another thread that the requirement for a contract of guarantee to be made by deed, if no consideration is given by the guarantor, is being repealled in 2011; and that a mere signed letter can now be classed as a promise to pay.

 

I have so far been unable to confirm either point.

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Questions are: -

 

Should the LL still approach remaining tenants for the outstanding rent? If a ccj has been secured, then shouldn't the LL pursue for payment via the court?

 

 

Each tenant is liable for all outstanding rent, on all of the flats / apartments covered by the tenancy agreement, as explained above. The landlord can pursue any one of them, all of them, or a few of them, at his sole choice. And he can try one, then sue another if the first turns out to be unable to pay.

 

For the reasons explained above, a guarantor has greater legal protection than a mere tenant, so there is a greater chance of a case failing against a parent as guarantor. If so, the landlord still has a lot of tenants and other guarantors who he can try suing.

 

 

If the remaining tenants cover the shortfall and the ccj is also pursued, then the LL could effectively be getting it paid twice, can we get any details from court?

 

 

Payments under a judgement or order CANNOT be paid to the court. All payents MUST be made to the landlord / claimant. The Court does NOT have a record of the amounts paid under the judgement debt, so cannot answer a question of this type. It is for the tenants to take proper care to ensure that the correct amounts are paid.

 

 

Is it possible to fnd out if a ccj has been secured through the court?

 

 

The question is meaningless. If judgement was given in favour of the landlord, and remained unpaid after 30 days, an automatic entry will have been made in the Register of County Court Judgements, under the name of the losing defendant in the case. This entry can ONLY be removed if the landlord signs a certificate to the effect that full payment of the judgement debt was made by the defendant within 30 days of the judgement being granted.

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Perhaps the most important thing I can tell you is that it is open to YOU to re-let the empty flat to a new tenant.

 

 

I have read on here that guarantees should be signed as a deed and witnessed otherwise they are not worth the paper they are written on, however a solicitor has advised that this isn't necessarily so, but it would cost in the region of £300 for it to be looked into.

 

 

It would be money wasted. For the reasons I have summarised, a claim against a guarantor can fail for many different reasons, and if it fails then the rest of the tenants are left holding the baby. As you are not interested in helping the guarantor avoid liability, it is counter-productive to research legal methods of a guarantor defeating a landlord's claim.

 

 

I am considering issuing a claim against the student, if only to get them to realise that they cannot just walk away from a legally binding contract. I have written to both student and parent and they have not replied and am planning on sending the letter in post 61 and see if they respond, before issuing a letter before action.

 

 

You cannot sue the defaulting student, unless you personally are sued by the landlord. In the latter case, you could sue the student for an indemnity or contribution - as a third party claim within the landlord's case against you. But the student owes the rent to the landlord, not to you. So you can't sue the student yourself.

 

ALL the tenants - and all the guarantors - are in the same position as you in this respect.

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Hi Ed, thanks for your input.

 

The guarantor issue, whilst confusing, I think I get the gist of what you are saying and agree, the cost of getting a solicitor involved is really not worth it.

 

However, you state in the last paragraph that we (the remaining tenants or guarantors) cannot sue the defaulting tenant because they owed the money to the landlord, not us.

 

If we have paid the landlord the share of the missing rent then I don't understand why we can't pursue the debt from the defaulting tenant.

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Thanks Ray, that's what I thought and plan to do.

 

One of the things I need to find out is whether I can issue the claim on behalf of the students and guarantors? I know if I use MCOL there can only be one claimant and two defendants and it's just easier to do it online than fill in a paper application.

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Yes I did confirm this with the court Ray.

 

What I need to know, if you have any idea, is can I do the claim in my name on behalf of the others, as their representative?

 

If the students issue the claim and they have to go to any hearings, it will mean them taking time out of their course which isn't very practical.

 

I will have a look on the court website, I guess it should cover this question

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I believe you can; may need to get a legal document drawn up that you a representing all and they sign and agree to abide by ruling so they then cant start their own seperate action if you loose.

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